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MorningSaveReviews 814

4.2
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MorningSave Reviews Summary

MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.

service
110
value
92
shipping
97
returns
79
quality
97
This company responds to reviews on average within 0 days
Texas
1 review
1 helpful vote
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I ordered a dash cam for my husband, and when we received it there was a piece missing from the suction cup for the windshield. I emailed Morning Save and received a reply within 2 days. The real kicker was that I received a new dash cam within a few days. Very professional and 1st class service. I will definitely be buying more from this company again.

Date of experience: May 7, 2018
California
1 review
5 helpful votes
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BS priced junk
May 3, 2018

Such crap at inflated reg prices to make you think it's a deal
Why more and more daytime tv shows are doing this is beyond me

Date of experience: May 3, 2018
Washington
1 review
8 helpful votes
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Terrible
May 3, 2018

No customer service no one you can talk to on the phone line. Everything's done online. They have all your information on your orders and when you want to return one specific item they should have all that information on what you want to return which I have given them the information on the item I bought all I wanted to do was return it and get a new one. Frustrated

Date of experience: May 3, 2018
California
1 review
7 helpful votes
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I have been trying to contact MorningServe at their site for 2 months plus, to return a purse. They did acknowledge receipt of my request a few times and said they would get back to me. After the second and third request, they told me again they would get back to me and informed me they work Monday through Friday. They also told me to check my spam; nothing was there. I still have not had this matter resolved. I have bought many products from them and have been very satisfied, but never had to return anything. I know they could care less, but I will never purchase anything else from them. Poor, Poor, No Customer Service

Date of experience: May 2, 2018
Illinois
1 review
2 helpful votes
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Awesome
May 3, 2018

I am so please with the customer service of this company. I purchased a Fitbit tracker and could not get it to work. I contacted MorningSave and was told I would need a portable device with Bluetooth in order for it to work. I explained being an older person, I did not have a Bluetooth device. I am old school and still have a landline phone. Well these wonderful people, even though my purchase stated no refund if you have buyers remorse because you are receiving the items at a such a considerable discount, went above and beyond what I call good customer service. I explained I would have to save up my money (being retired) to get this Bluetooth thing. Well these wonderful people not only refunded my money, but allowed me to keep the tracker I ordered. Talk about making a customer happy they did that for me. I will definitely continue to shop with MorningSave, Again thank you MorningSave.

Date of experience: May 2, 2018
Michigan
1 review
2 helpful votes
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I had ordered pillows I didn't like them, sent a message they replied in a timely manner, refunded my money! I have been satisfied with every other purchase. Very good experience!

Date of experience: April 30, 2018
North Carolina
1 review
3 helpful votes
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I received the wrong order and emailed MorningSave. He asked that I send a picture of the label on the box I received. He confirmed what I received and said he would send it. I received it in 3 days. Thanks MorningSave!

Date of experience: April 26, 2018
Texas
1 review
3 helpful votes
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Good experience
April 27, 2018

Bought several items from morning save and have never been disappointed. Items shipped and received in a timely manner.
Had to return an item and had no problems.

Date of experience: April 26, 2018
Michigan
1 review
3 helpful votes
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Good customer service
April 27, 2018

Thought the items were awesome, so I ordered, had a item I received that was damaged, however after speaking with customer service (Chad) the issue was quickly
Resolved. Made me feel safe purchasing from Morningsave.com. Also it is helpful in the beginning to know who holds your warranty, Morningsave or the manufacturer, of your product purchases. Thanks again (Chad) A+ customer service. I was relieved to find out I was warranted thru MS, Some manufacturers only care about making money off you! And not customer service.

Date of experience: April 25, 2018
Minnesota
1 review
4 helpful votes
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Don't buy from them..
April 27, 2018

I bought a couple watches one men's and one women's and they started falling apart a couple months after I bought them. Now I am trying to get my money back and it is a real pain. They don't have a phone number to talk to them so it's hard to talk to customer service. I have been a member for over a year and bought lots of stuff and was happy until lately with the watches and a few other items I bought from them. I have canceled my membership over this transaction. Very upset with. Morningsave it's making me put a one star i would rather it not even get a star

Date of experience: April 25, 2018
Jackie G. MorningSave Rep
over a year old

Hi Margaret,

Our customer support team is available via email by filling out our contact form at morningsave.com/support. We'll be happy to help!

South Carolina
1 review
3 helpful votes
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I am very happy with this company and the service I received. I purchased a baby monitor from them and after a few days the parent unit stopped working. I contacted the company and they were no help, other than to say contact the merchandiser. I emailed MorningSave and they, very quickly, were happy to send out a whole new unit! No arguments, no complaints! I will be buying from MorningSave again in the future!

Date of experience: April 25, 2018
Pennsylvania
1 review
4 helpful votes
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I purchased an iON HD Action Cam for my son for his birthday. It was at a extremely affordable. After I recieving my purchase I discovered that it doesnt work. I contacted the Maker due to having the Warrenty thru them and they gave me a load of garbage and wanted me to Pay them to "Examine and Test" the camera to Officially deem it Defective. I was also told to contact Morning Save and inform them of the situation. So that is what I did. And Morning Save responded very quickly and even gave me a refund. That was more than I expected and Im grateful Morning Save atleast stepped up and took care of their Customer and put me above makin a couple dollars. I will continue to use and recommend Morning Save. They have so many amazing items and clearly want all their Customers to be Happy with their purchase. And even though iON product doesnt work. I dont Blame Morning Save... Thanks All! (Didnt give a 5 star because the fact is I have a nonfunctioning camera but Morning Save did their best 2 make it right)

Date of experience: April 24, 2018
Florida
1 review
6 helpful votes
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UNETHICAL COMPANY!
April 9, 2018

They hide behind Steve Harvey show to rip consumers off. Read reviews before you buy anything offline.

Date of experience: April 8, 2018
Minnesota
2 reviews
7 helpful votes
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Purchased a $40 hair brush based on Steve Harvey commercial on the daily deal. (Advertised as $150 value). Found similar products from other sources for about $20. Product simply does not work as advertised. Extremely disappointed. Product arrived with NO return information. Upon further investigation I discovered a disclaimer on the morningsave website that the products are not returnable/refundable due to the deep discounts. HA! What a total crock.

Date of experience: April 5, 2018
Maryland
1 review
7 helpful votes
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Shameful
March 29, 2018

I wish I had read reviews before ordering. I usually do, but since they were advertising on The Doctors and other daytime shows, I thought they would be legitimate. Do not order and these shows should discontinue promoting them

Date of experience: March 29, 2018
California
1 review
8 helpful votes
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Total RIP OFF!
March 27, 2018

This site is the worst and customer service is ridiculous. I will never order from them again and these TV shows need to stop promoting this company they are terrible! I ordered an item that was advertised on the Doctors. It was not what was described and emailed them to ask about returning the item. Seems to be a pattern "Sorry we don't take returns, you can contact the company that makes the item for a replacement"! WHAT?!? Finally, they agreed to a return and 3 weeks later still no refund. They claim they cannot locate the package without a tracking number! Hello, I did not need one it was sent regular US MAIL!

They are idiots and just plain take advantage of customers. STAY FAR AWAY!

Date of experience: March 27, 2018
Arizona
1 review
4 helpful votes
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I recently ordered 3 Zmodo Pivot after Television "Extra" promoted the website "MorningSave"! I requested a refund for unopened devices 1 day after shipment arrived! I test 1 device but did not 2 devices!

This was my request: Device only works in the same as the router. Time-out/ connection issues with Zmodo app. I would like to return because the device did not work as advertised. Purchased: 3 devices

Reply: Sorry to hear that. I do know that we dont have replacements in house for these but this is covered by a 3 year warranty through Zmodo. If you reach out to them at https://www.zmodo.com/limited-warranty/, theyll troubleshoot that and if its defective theyll send you a replacement unit no problem.
Let them know that you purchased from Mediocre Corp (Morningsave.com parent company) and theyll take care of you. If you need a proof of purchase you can use a screenshot of your Your Orders page. Please let us know if you have any issues.

Date of experience: March 22, 2018
California
1 review
7 helpful votes
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I have not ordered from this company but I have had $2.19 charges on my credit card for several months in a row. Fortunately the credit card company has refunded these charges to my acct and put a stop on further charges from this company. I emailed them requesting information about the charges but they have not responded.

Date of experience: March 18, 2018
Washington
1 review
7 helpful votes
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We ordered an IP camera from there who is on vacation it came in while we were gone went to hook it up found out it was defective wanted to send it back but they said I needed an invoice lost my password so I go to the URL website that they have for support it doesn't work three different computers the manufacturer will not do nothing with the camera without an invoice don't order anything from these people. No phone support not willing to do anything to email about it..

Date of experience: March 15, 2018
California
2 reviews
7 helpful votes
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Skeptical
March 14, 2018

Too many negative reviews. Will not order from Morningsave.com. Most reviews were unable to get a refund or replacement for damaged item. No phone number to contact customer service. D+ rating with BBB. I cannot rate since I will not order. Very disappointed; since promoted on the Talk and Steve Harvey.

Date of experience: March 14, 2018

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