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MorningSaveReviews 814

4.2
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MorningSave Reviews Summary

MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.

service
110
value
92
shipping
97
returns
79
quality
97
This company responds to reviews on average within 0 days
California
1 review
1 helpful vote
Follow Louella T.
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Thank you MorningSave for the refund. Maybe I will try ordering again as you
Do have good products that I like.

Date of experience: July 27, 2018
Chad E. MorningSave Rep
over a year old

Sorry about that! I checked into the refund processing for this order and reprocessed it for you. You should see that refund come through in a couple days! We've also created a coupon code for you for the delay. You can use your username for a discount on your next order. Sorry again for the delay!

South Carolina
1 review
5 helpful votes
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Avoid at all cost
July 25, 2018

Ordered a blender worked twice, no phone number only e-mail sending me to another completely different company... RIP OFF

Date of experience: July 25, 2018
Matt R. MorningSave Rep
over a year old

If it’s the Blender manufacturer I think it is, they have world class support, but we’re happy to back that up if you’d prefer a return/refund from us. True, only via email though.

New Mexico
1 review
3 helpful votes
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Explained to MorningSave that item just quit working after about 3 weeks and they immediately replaced. Excellent help from Chad.

Date of experience: July 17, 2018
Texas
1 review
8 helpful votes
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I have been corresponding with a person named Patrick for approximately 2 weeks just to return a duvet that was erroneously shipped to me. I ordered queen sheets and to return the item it was requested that I unpackage the item to assure that the item that I received was a mistake. This item is packaged compactly and
I am sure it will not be able to be returned to the shape. The package is clearly labeled as to the contents. I am hesitant to make additional purchases from Morningsave. This has NOT been a good experience.

Date of experience: July 15, 2018
Georgia
2 reviews
13 helpful votes
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Worked out fine
July 13, 2018

Good company solve my problem with a refund. Would use them again for any purchases. Thanks for the response and you're touching to the detail of my problems

Date of experience: July 11, 2018
Louisiana
1 review
5 helpful votes
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I made a purchase on morningsave.com & I had to contact customer service. They reached out to me in a very timely manner & took care of the situation. I have made purchases before & my items always arrive on time. I always love the products. I am very happy with the outcome. Thanks, Jayme! You're the BEST...

Date of experience: July 11, 2018
Mississippi
1 review
5 helpful votes
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It arrived but didn't work. After contacting via e-mail and describing the problem, morningsave issued a new order. The new one worked, everything was timely, great service!

Date of experience: July 11, 2018
Georgia
2 reviews
5 helpful votes
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Returns
July 13, 2018

I ordered a pair of earbuds I had then about 5 weeks and they stopped charging. I contacted morning save and they are replacing them free of charge unlike the manufacturer of the Freshebuds who said the warranty had expired and they would replace them for a fee GREAT JOB MORNING SAVE! WAY TO DO BUSINESS AND GREAT CUSTOMER SERVICE!

Date of experience: July 11, 2018
Texas
2 reviews
5 helpful votes
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Just AWESOME!
July 9, 2018

I had a problem with the delivery of my cameras and Jonathan has helped me resolve it step by step. Today I received an email from Chad letting me know that replacements were on their way to me.
Ive done business with Morningsave for a while with no problems. This mix up wasnt the norm. I HIGHLY RECOMMEND
Morningsave! Thanks to Jonathan and Chad for everything!

Date of experience: July 9, 2018
Pennsylvania
1 review
4 helpful votes
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Great site
July 9, 2018

I love all my purchases from MorningSave. Great prices and excellent customer service. I will shop here again.

Date of experience: July 9, 2018
Jackie G. MorningSave Rep
over a year old

Thanks, Toni!

Oklahoma
1 review
4 helpful votes
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I ordered several items. One of the items did not work out. Customer service was very helpful with the return and credited in my account. Thank you for such great service.

Date of experience: July 7, 2018
Maryland
1 review
3 helpful votes
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Sean and Chad were very helpful and quick to rectify the issue I had with a purchase I made from MorningSave. Thank You!

Date of experience: July 7, 2018
Maryland
2 reviews
3 helpful votes
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I want to Thank Chad for providing me excellent Customer Service. When I informed him of an oversite of morningside shipping only 1 of 2 items, he researched and informed me when the product would be shipped.

Date of experience: July 6, 2018
New York
1 review
2 helpful votes
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Chad from Customer Service was so understanding when I explained to him that my wireless earbuds stopped working under 30 days from purchase. Chad offered to send me a brand new pair at no cost with no hassle.

Thanks for the superb customer service MorningSave

Date of experience: July 5, 2018
Tennessee
2 reviews
6 helpful votes
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False advertising
July 2, 2018

Chill-Luxe 6-Piece Sheet Set with COOLMAX® Fabric Technology

When I saw this on TheTalk on CBS, I purchased these sheets based on the claim of them keeping you cooler than other sheets. This is not true. I reached out to Morningsave and was told I could return them but I had to pay the shipping. The customer service rep, Sean, was not at all phased by my insistence that their false claim should cost me money! I will never purchase anything shown on the Talk again as the merchandise is in some cases as this falsely advertised. What a rip off!

Date of experience: July 2, 2018
Arizona
1 review
5 helpful votes
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SCAM
June 23, 2018

Bought from this Co. Awhile back from Steve Harvey Show come to find out after further investigation they've been stealing from my bank account ever since, I'm elderly woman on fixed income, So WRONG

Date of experience: June 23, 2018
Chad E. MorningSave Rep
over a year old

Hi Cindy R.!

It looks like when you placed your order you chose to join our monthly membership and free shipping program. That plan does involve a monthly fee, like you've described here. Sorry for the confusion and any fear of theft that might have caused.

Our membership does require you to choose it in order to be added to your account, and it can be canceled at anytime. That membership plan gives you free shipping on all orders on MorningSave.

Please contact us directly if you have any more questions or concerns.

California
2 reviews
5 helpful votes
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Trustworthy
June 21, 2018

I bought the set of Copper pans. When they arrived one was dented and scratched. Morningsave has replaced my order, with no additional cost to me.

Date of experience: June 20, 2018
West Virginia
1 review
4 helpful votes
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I purchased the Motorola Verveones+ ME bluetooth earbuds. The product failed to work properly. After contacting MorningSave with my issue, they responded in 1 day with an apology & a refund. It's hard to find businesses with customer care like that.

Date of experience: June 20, 2018
Texas
1 review
3 helpful votes
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I ordered a zenlogic music player from MorningSave and when it arrive the internal battery was defective and could not be charged although the unit worked fine on external power. I wrote to them about the problem and they responded within a day and sent me a replacement unit directly, no questions asked. I received the replacement today and charged it up fine. It works as I expected. They offered outstanding service.

Date of experience: June 19, 2018
Pennsylvania
2 reviews
3 helpful votes
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Recently had an issue with a product and a new one was in the mail to me within 24 hours of my informing them of the issue. Hard to beat in this day and age!

Date of experience: June 18, 2018

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