MorningSave Reviews Summary
MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.
Morningsave has some really great products. I only had one issue, but that had to do with the shipping company abusing the package. I emailed Morningsave's customer service (Chad was his name) and he replied the very next day. He was very polite and had great customer service skills! Chad stuck with me and resolved my problem very quickly.
I would recommend this company to all my friends and family!
I called myself cancelling the $5.33 monthly charge. Yet Morning Save keeps taking money out of my account and has even done it twice a month.
They never respond to my emails. I will try them again.
I am sure Steve Harvey and the other morniing programs who brag and push Morning Save would not want to be a part of a company that steals from people!
I needed to return a product for health reasons. Jayme responded promptly was so helpful. I almost could not believe such a wonderful customer service experience at this point in time. Thank you so much!
I placed 2 orders within 5 minutes & expected free shipping on 2nd order but they charged me 2 shipping fees! Contacted them & was told I had 2 accts & therefore I would be charged 2 shipping fees! I don't recall EVER setting up 2 accts! 1 may have been a very old acct with a credit card I no longer use! But they refused to cancel 1 of the shipping fees. Worst customer service ever! Any other co would have fixed this! I cancelled 1 order & will be refusing the 1 they said was too late to cancel. They would not even give me a phone # to call & speak with a mgr! DO NOT ORDER FROM THIS CO! TOTAL RIPOFFS!
HI there! I manage CS here at Mediocre. You can send a message to my attention and I can look into it. Thanks!
Their customer service is beyond Excellent, no questions asked, prompt refund or replacement, always top notch.
Item quality... Depends on if it's from their own website OR from a partnership television program (Steve Harvey or The Talk, for example).
If it's from their own site, expect fair to excellent quality.
From a partnership program, expect it to be either rebuilt/refurbished, last of the stock that did not sell or out of date stock leftovers
I recently had my first purchase with Morning save. Unfortunately there was a malfunction with the product; however I emailed the customer service dept & they immediately took care of the issue. Great customer service experience. Definitely recommend.
I ordered 3 items, never received any of my purchases, no contact from customer service. This site has great deals but what good are the deals if you put your money out and never receive the products? I put in three separate claims and no human could call me regarding my orders, I feel like this site is a scam!
Sorry to hear that you had an issue. Your orders all show that they were delivered. We handle all issues via email. I received all of your emails and will reach out to you directly to help get this sorted out.
The product I received was defective. Manufacturer/ dealer would not return my calls.
I finally had to ask MorningSave for help!
Problem solved... quickly & efficiently!
To be honest, I had some doubts about MorningSave... low expectations!
I was pleasantly surprised! I plan to make several purchases with them in the future!
I received my order broken from the shipping process. Jayme, from customer service, took care of me very professionally and in good timing. I was very impressed.
I can say I am very Happy and satisfied with Morning Save Customer service, they have always responded ASAP to all my emails and has satisfied all request quickly and I am very Happy for efforts, and quick response. Thank you, you have me as a lifetime Customer
Thank You
Juanita DAnna.
What great customer service! I had a question and it was answered rapidly and followed up on. I was impressed. My hairdryer ended up being super cool, too:)
Good job!
I received defective items-customer support very helpful and responsive in expediting return and refund - thanks Sean!
I purchased an item that arrived partially not as ordered. The customer service team was quick to respond and worked with me to come to a resolution that worked. This is the first customer service experience I've had with any company that went beyond my expectations!
I had a few questions regarding my order... the item was not working as I expected.
I reached out to support and they took swift and quick action and resolved my issue in record time. Thank you very much for your help!
I had problems with an order. First I relieved the wrong item. Then, when the right item came, I could not get the battery compartment to open. Both times I received a refund without even mailing the items back. This is phenomenal...
I ordered these headphones for my daughter in law, she loved them when they arrived. Unfortunately they wouldn't charge. Sent an email to Morning Save, next day they replied back apologizing and they were sending a new pair and there was no need to send the defective pair back. This was actually my third time ordering from them. Love the products and now I can say love customer service. A+ (Sorry it wouldn't let me upload a photo)
Bought a smart watch that wouldn't stay hooked up to my phone. Company was out of business. Emailed morningsave, they immediately returned money, let me keep the watch
Products aren't as described and customer service is not friendly or helpful. Once you make a purchase you're stuck with it regardless.
HORRIBLE PEOPLE! I am being charged each month for a service I never signed up for and I can't get them off my credit card!
I would NEVER do business with an origination that scaps information and them bill the person. *
*Personal information redacted by admin
It looks like when you placed your order with us you chose the monthly membership option instead of our single order shipping option. We offer a monthly membership that includes free shipping. Please reach out to us at morningsave.com/support and we'll get that canceled on your account. Thanks!
Contacted company to let them know I received a duvet cover instead of sheets. They checked into my order and found out it was not my error. Chad reordered the correct item. I was willing to send back incorrect item. I was told to keep it and since it matched my sheets that I ordered it was fine. Thank you Chad.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bridget. Membership is cancelled with 1 simple click. Use the Membership menu on the top of the page.
Next time you order, you may again choose $7 per order or $5 per month cancel anytime. Very simple.