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MorningSaveReviews 814

4.2
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MorningSave Reviews Summary

MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.

service
110
value
92
shipping
97
returns
79
quality
97
This company responds to reviews on average within 0 days
California
1 review
0 helpful votes
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Your website
June 26, 2019

I had a little trouble at first but the second time around I really found your website easy to maneuver through. I've been able to manage any questions and get answers through your app.

Date of experience: June 25, 2019
Jackie G. MorningSave Rep
over a year old

Hi Carolyn,

We strive to make our site user friendly and I’m so happy to pass your feedback on to our design team!

California
1 review
0 helpful votes
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Return item
June 25, 2019

Best customer service ever. Brought a item and it would not charge. Customer service took care of my item. Will continue to shop with them.

Date of experience: June 25, 2019
Jackie G. MorningSave Rep
over a year old

Hi Peggy -

It's easy to be the best customer service when we have the best customers shopping with us!

California
1 review
0 helpful votes
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Teighlor was fantastic
June 20, 2019

Teighlor was very professional and got back with me with me with what I needed for my return in a very timely manner. Thank you Teighlor.

Date of experience: June 20, 2019
Jackie G. MorningSave Rep
over a year old

Hi Beverly,

I'm glad to hear that Teighlor was timely!

California
1 review
0 helpful votes
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Customer Service
June 20, 2019

Amazing Customer Service! Anytime I have a problem it's taken care of in a timely respectful manner. All via email simple and no hassel!

Date of experience: June 20, 2019
Jackie G. MorningSave Rep
over a year old

Hi Dixie!

We are always happy to help. I'm glad that your experience was hassle free!

Missouri
1 review
6 helpful votes
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Shady
June 20, 2019

Placed and order then find out that I would not receive it for a month. Little did I know that when you place an order it automatically signs you up for a monthly membership as well. I called to cancel the order and membership. No refund a week later. I emailed their customer service and was told the item was refunded and membership cancelled. Just received an email that the items were preparing to ship. DONT BUY ANYTHING HERE. TERRIBLE CUSTOMER SERVICE, SLOW, And more expensive than say Amazon

Date of experience: June 19, 2019
Jackie G. MorningSave Rep
over a year old

Hello Michael,

I'm sending you a private message for more details, so I can look into this for you.

California
1 review
0 helpful votes
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Great deals and great service
June 17, 2019

Every deal is 100% legit and the support staff, should you ever need them, is prompt and efficient in assisting.

Date of experience: June 17, 2019
Jackie G. MorningSave Rep
over a year old

Thanks Kristen, you're pretty legit yourself. ;)

California
2 reviews
0 helpful votes
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I have ordered quite a few things from you guys and have given out for Birthday and Mother's Day gift, unfortunately I lost my mother all of a sudden on 4/20/2019, so it was a sad day for my kids, granddaughters, husband and of course my self... I was able to get all the stuff I ordered for that day and for our New House that will be done the first week of July 2019, but then again my mother will not be physically there to celebrate it, something that she had always wanted me to do, due to the fact I have literally been fighting my Diagnoses of RA and Fibromyalgia since 2013 when I was 40 years old and the brand new diagnosis of Lupus this past year... I thank God Everyday that I am able to enjoy life with my family, but also thank him for a business likes yours that sell these things at a reasonable price... I recommend anyone to look into this, you will be amazed...

Date of experience: June 14, 2019
Jackie G. MorningSave Rep
over a year old

Hi Lori,

Life gets pretty heavy sometimes. I'm so glad we're able to make something simpler for you. <3

California
3 reviews
0 helpful votes
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Very easy to deal with.
June 14, 2019

After receiving an order of glasses, they arrived totally shattered. One quick email and my money was refunded. No questions or pictures were needed.

Date of experience: June 13, 2019
Jackie G. MorningSave Rep
over a year old

Hello Nora,

Thanks for letting us know that worked out for you!

California
1 review
0 helpful votes
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Great first experience
June 13, 2019

Ordered umbrellas (LOVE them) and Luggage. Ditto. Items were shipped fast. Prices were great and customer service very responsive when I had a question about an item. Will purchase through morningsave again! Thanks so much for everything.

Date of experience: June 12, 2019
Jackie G. MorningSave Rep
over a year old

Hey Katherine,

Thanks for the shout out! I hope your luggage and umbrellas travel with you well and keep you dry!

California
1 review
0 helpful votes
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Outstanding Customer Service
June 13, 2019

Had a problem with a discount code working and Megan quickly responded and figured out the problem and fixed it. I'm new to Morningsave and I am so impressed with the products, prices and most of all the service. It's wonderful to be able to find super gifts for all ages and special items to treat myself. I've been able to try products I wouldn't have before because of the special selections and affordable prices... great when you're on limited income. Everything I've bought has been even better than expected and I am confident in the quality of the items offered. It's great to find online shopping you can trust.

Date of experience: June 11, 2019
Jackie G. MorningSave Rep
over a year old

Aww Debra, thank you so much for the high praise!

I hope we continue to be a great source of affordable deals and customer support for you in the future.

California
1 review
1 helpful vote
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Tracking could be better
June 12, 2019

It wasn't the fault of morning save that my packages were delivered to the incorrect address. However, it would help to enforce the idea of taking pictures of items as they are left at doors by the delivering party.

Date of experience: June 11, 2019
Jackie G. MorningSave Rep
over a year old

Hi Cherri,

I'm sorry your packages were mis-delivered. I hope we were able to rectify that for you.

Mis-delivered shipments a pain for everyone involved and confirming delivery via photo would be a great tool.

California
1 review
0 helpful votes
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Best customer service...
June 12, 2019

Morningsave has one of the best customer service departments; they really understand the needs and concerns of their customers and they make sure that you are always satisfied.

Date of experience: June 11, 2019
Jackie G. MorningSave Rep
over a year old

Thanks for the love, Yolanda!

California
2 reviews
0 helpful votes
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Wonderful Customer Service
June 11, 2019

I'm a Senior Citizen and I recently ordered a product that once it arrived, I realized it wasn't what I wanted! The process to return a product is simple. I really mean simple. The representative that handled my return is Megan. Megan is my new guardian! Without saying too much, I want everyone to know that the mission of morningsave.com, truly is" The Customer Comes First"! Meghan went out of her way to help me return a large package! She was very patient with me and genuinely wanted to help me make my return as painless as possible! Thank you, morningsave.com! And, Thank You Megan for helping me. I really appreciate you!

Date of experience: June 11, 2019
Jackie G. MorningSave Rep
over a year old

Hi Patricia,

I love knowing that Megan did such a wonderful job. Thank you for sharing, I'll make sure she sees this.

California
1 review
0 helpful votes
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PURCHASE return
June 11, 2019

Though the 2 items I purchased did not work out for me, it was an easy return and the customer service has been exceptional.

Date of experience: June 10, 2019
Jackie G. MorningSave Rep
over a year old

Hey Linda,

While it's a shame the products didn't work out for you this time, I'm so glad to hear we made it easy peasy to send them back. Thanks!

California
1 review
0 helpful votes
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Excellent Customer Service
June 10, 2019

My purchase was easy to return with excellent customer service and instructions on how to return it. I'm very pleased with morningsave

Date of experience: June 9, 2019
Jackie G. MorningSave Rep
over a year old

Thanks Ernest.

We're pretty pleased with you, too!

California
1 review
0 helpful votes
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Excellent customer service!
June 9, 2019

I ordered a set of Cuisinart dishes and some we're broken upon arrival. I emailed the folks at Morningsave and they completely solved the problem! Such wonderful customer service! I will be ordering from them again in the future!

Date of experience: June 6, 2019
Jackie G. MorningSave Rep
over a year old

Hi Leanne,

I'm so glad we were able to turn your broken bits into complete dinnerware. Thanks!

California
1 review
0 helpful votes
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Great customer service
June 8, 2019

There was a mixed up on my recent order. I received a bag instead of the comforters I ordered. Sent an email same day and I got a reply back same day. The original items I ordered was resubmitted to order the next day and I get to keep the bag as bonus. My problem solved in two days. Great customer service!

Date of experience: June 6, 2019
Jackie G. MorningSave Rep
over a year old

Hey Jocelyn,

Thank you for letting us know what we did right. <3

New Jersey
1 review
1 helpful vote
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WARNING
June 6, 2019

DO NOT ORDER FROM THIS COMPANY! If there is ANYTHING wrong with your order you cannot speak to anyone, when you email them they contact you when they want and you have to pay for your own shipping if something is wrong with the item. BUYERS BEWARE!

Date of experience: June 6, 2019
Jackie G. MorningSave Rep
over a year old

Hello,

I'm sending a private message for more details so I can look into your case.

California
2 reviews
0 helpful votes
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I am new to morningsave (as was recommended to me by a friend) and thus far have loved all of my purchases! As a smart consumer I appreciate the savings and the quality of their inventory, and the wide array of offerings.
I also want to commend them on their excellent customer service. You email them with your inquiry (or request) and someone responds in a quick manner. And they resolved the issue immediately and with courtesy. As a new customer I was grateful for the email communication as this is not always the case with other online vendors.
I am definitely going be a loyal customer and visit their site on a daily basis. I had missed one day and wanted to get an item that had sold out and was out of stock. I recommend everyone browse their selections daily as items so go fast.
Overall I am so pleased!

Date of experience: June 5, 2019
Jackie G. MorningSave Rep
over a year old

Aww, thank you!

Welcome to MorningSave, Daisy.

California
3 reviews
1 helpful vote
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Prompt Customer Service
June 6, 2019

So I'm hooked...
On the bargains. And they ARE bargains. I hate shopping so I do it online. I only order what I need or wanted on the past and just didn't follow up. I order from our giant (A) and Morningsave and have only had one item misdirected to Texas. I live in California. So I'm waiting on an order that was actually a birthday gift. BUT the prompt customer service I received is the point. When I can't get a response, whether it's favorable or not, I get testy. Stuff happens. Things go wrong when you're ordering online but to he ignored? I'm not having it. So KUDOS to Megan, who responded to my query about the late arrival of the gift.

Date of experience: June 5, 2019
Jackie G. MorningSave Rep
over a year old

Hi Veronica,

It's great to hear that our response time was good and Megan was helpful. :)

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