MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.
I love shopping with morning save When I have an issue customer service has never disappointed me. This is the kind of service that we all look forward to. I got a response to my email the same day. Great job Ladies. Happy Holiday
I though did receive my package. It was left in the mail box. I am happy that I got a reply right away. Customer service is great.
Angela responded to my email soon after I submitted it. She immediately refunded me for the cost of my headphone because the pause/answer phone button did not work.
Thank you for the kind review, Carmen!
I had an issue with one of my orders, so I sent them an email as they requested. I assumed, as with so many other companies that I might hear something back long after Christmas. To my surprise, Angela had gotten right back to me, but not only did she get back to me right away, she had already resolved the issue, and beyond my satisfaction. Their customer service is absolutely amazing. Don't hesitate to buy from MoringSave, they truly do care about their customers.
Thank you so much for sharing your experience with our customer support team.
We appreciate you, Titus!
I have bought several things from Morning Save, from from a floor scrubber to face cream! I find the prices to be reasonable on most things. There are a couple of times when I had to contact customer service. I did so through emails and they are very prompt with their replies. They work hard to solve any issues. My problems were always solved satisfactorily.
Thank you so much, Donna! Our customer support team loves hearing that we're doing a good job. <3
I recently purchased phone cords from Morning Save. I emailed their customer service team 1 day later. Angela responded the next day and said it would be no problem to give me a refund and cancel the order. I was pleasantly surprised by her fast and courteous response. Thank you, Angela :)
Thank you for the thoughtful review, Carolyn. :)
Thank you for a quick response. You let me know that my 2 knife sets has shipped and gave me my tracking number.
Happy to hear we were helpful.
Thanks, Kimberly!
I sent an email inquiry on my order and the auto- response said they would respond in 1-2 business days yet I heard from Angela within 10 minutes! She gave me the tracking number and apologized for the delay! Excellent service!
I'm sorry to hear there was a delay, but it's great to know Angela was prompt and helpful.
Thanks, Maureen!
So quick to respond, really great customer service, Angela was very hopeful in resolving the question I had about my order
Thanks for the love, Kristine!
Angela assisted me with a problem with my order. She answered my email quickly and professionally. The problem was resolved in under 2 hours. You rock, Angela!
Thanks for the love, Beverly!
Ashely immediately resolved my issue with the product I ordered. Excellent customer service! I really appreciate her assistance! Great job!
That's so great to hear.
Thanks, Victoria!
Excellent customer service.
I had a problem with an appliance bought earlier this year. Jayme refunded my account immediately.
Thank you so much
I'm so happy to hear Jayme was able to help out.
Thanks, Lenita!
First time customer and was very impressed with customer service via website/email. Speedy acknowledgement and resolution to damaged storage containers. Caitlin was awesome! She apologized and says unfortunately would not be able to replace item, but a refund was issued immediately.
Thank you for the review, Lilly! <3
I placed an order for some leggings and they were the wrong size. I was willing to return them. After much correspondence Jackie was so pleasant and I got a refund. She always responded to my emails and questions in a very timely manner. I was so grateful for all her help. Job well done! Elizabeth Wildgen
Thanks for the shoutout, Elizabeth! <3
Very helpful. Respond timely with details and helpful information. Very happy with the assistance. Definitely recommend.
Hi Jennifer,
Thank you for taking the time to write such a positive review, we appreciate you!
I had an item that arrived broken and customer service was very easy to work with. They process the replacement item right away, and I didn't have to go through the trouble of mailing anything back. Also, the rap was very nice and super professional!
Thanks for the love, Danielle! <3
I placed an order and mistakenly listed an incorrect address for shipping. When I received my tracking that the package was delivered, I realized that the incorrect (non-existing) address showed. I contacted the shipper and got a very quick response to check with the delivery company, who then referred me back to the shipper. I emailed Ashley W who quickly responded and took care of getting me a refund and immediately received credit on my account. Thanks for excellent customer service and the quick response!
We were happy to help.
Thanks, Anita!
I RECEIVED THE BEST CUSTOMER SERVICE FROM MORNING SAVE EMPLOYEES THAN I HAVE RECEIVED IN YEARS. I HAD A PROBLEM WITH A SWEEPER I ORDERED - SENT IT BACK - AND RECEIVED MY REFUND WITHIN TWO BUSINESS DAYS. VERY NICE AND PROFESSIONAL ON EMAIL AND ON THE PHONE..
Thank you for the kind review, Renee. I'm so happy to hear this. :)
Purchased vacuum cleaner (shark)
Vacuum quit working within 6 weeks. Going off and on repeatedly.I registered for the "warranty". I called shark, they ran me thru attempts at finding problem, when that didn't work, they told me the warranty was only for the "dustcup"? Really? Also said I didn't buy vacuum from them, and had to deal with morning save.
Was told by morning save I needed to purchase a box to ship back. Not sur why that expense should be mine? This is my first experience with morning save, and it will be my last. Also disappointed with SHARK, who knew the warranty is limited, and the store selling was responsible problems. Why register a product with them?
Hello MaryAnn,
I looked into your case. It appears we refunded the damaged hose, and then offered a pre-paid label to return the vacuum. Unfortunately, we aren't able to pay for a new shipping box.
I ordered a green colored bag and got the order in a bright orange area when I sent a picture and complained, they refunded me the money and didn't make me return the orange one. Thanks
Thanks for the review, Michelle!
I was assited very quickly and kindly with my order. Fully helped and guided me with my concerns and made the whole process very smooth and easy!
Thanks for the love, Rajni!
Answer: The company is definitely SHADY. They do not list a location, phone number, or customer service. Not good. Sad thing is great Talk shows promote.
Answer: Hi Bill. Please send us a message over at morningsave.com/support so that we can sort this out for you. Thanks.
Answer: Hello, Please reach out to us via https://morningsave.com/support for assistance.
Answer: Hello, Please reach out to our customer support team via morningsave.com/support and we'll be able to help you.
Answer: Hello Mary, Please reach out to our customer support team via morningsave.com/support and we'll be able to help you.
Answer: Hello Jayshree, Please reach out to our customer support team via morningsave.com/support and we'll be able to assist you.
Answer: Hello, To place an order, click the item you'd like, then click the button with the price on it. That will take you to the checkout screen. Hope that helps!
Answer: Please write in to https://morningsave.com/support for assistance.
Answer: Hi there! If you're having trouble placing an order, please reach out to our customer support team at https://morningsave.com/support and we'll look into it for you. Thanks!
Answer: Hi Kathy, You'll need to head to https://morningsave.com and click on the item(s) you'd like to purchase, then click the button with the price on it and you'll be taken to the checkout screen.
Thanks for the love, Emily!