MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.
Your agent was literally perfect... knowing, funny, efficient, able to fix problems. I would hire this agent away from you with a double salary IF I weren't an old shut-in cripple.
AND I love your company.
I worked with Ashley W. On a quality control issue and she was very responsive. She quickly understood the problem and resolved the matter expeditiously and to my satisfaction!
Thanks for the shout-out to Ashley, Lee!
I placed a second order for the 2 pack iDeaplay power pack charger on June 28th, 2023 at 10:32 AM ET. I have not received this order as of July 10th, 2023. I am disappointed because there isn't a live person to speak to regarding this order. I had previously place an order for the same item and that order came as planned. Now that I have places a 2nd order it has NOT been delivered as of this post. As, I logged into my MoringSave account to try to see how I could reach a person, I was directed to send an email. At, that point I have emailed MorningSave 5 times. In one of the emails they state that they cannot refund me until I receive this product. However, I have NOT received it in order to return it for my refund. I stated this in the last 2 emails, however, this company has not refunded me $16.44 plus & 8.99 shipping. Although, this may not be a lot of money, it's disappointing that this company will not refund my money. I don't recommend this company because they do not stand by the customer. I won't order from here again.!
Hello,
I apologize for the delay in transit, but this order is out for delivery today.
Unfortunately, the product I ordered did not work out and I had to return them. The service representative assigned to my case, Ashley W. Was extremely helpful with the process and prompt in her responses to my e-mails. Thank You Ashley!
Thanks for the love, Colleen! <3
SLOW TO RESPOND TO REQUEST FOR REFUND. THEY SENT ME 3 KANGAROO CAMERAS INSTEAD OF 2 AND CHARGED ME SHIPPING AND HANDLING FOR 3. WHEN I FINALLY REC'D A RESPONSE, IT WAS AS IF THEY HAD NOT READ MY EMAIL OR READ ABOUT THE SPECIAL THEY OFFERED ON MY ORDER. EMAILED AGAIN SAYING I WAS AWAITING MY REFUND AND AGAIN IT WAS AS IF THEY HAD NOT READ MY EMAIL. TOLD ME TO SEND BACK AND I WOULD HAVE TO PAY FOR SHIPPING TO RETURN PRODUCT BECAUSE OF THEIR MISTAKE! SHIPPING COSTS WOULD BE MORE THAN PRODUCT IS WORTH BOTH SENDING AND RETURNING. WILL NEVER ORDER FROM THIS COMPANY AGAIN!
DFT
Hello Delia,
You placed 2 orders for that camera. The first order was for 1 unit and the second was for 2. You were only charged shipping on the first order.
We advised you to refuse delivery of the extra order so we could refund the one you didn't want, but it looks like you didn't do that. At this point, you'll need to ship back the 3rd unit so we can refund it.
Thanks!
Bought several electric items and none worked beyond a month. Smart watches we're a disaster. Associates were all nice and considerate and willing to exchange, even without a receipt in one situation.
Hi Stan,
We are sorry to hear about this. We are always here to help with any issues you come across. If you could send us a follow-up message to our support address here: morningsave.com/support -- I just want to be sure you've been taken care of completely with any problems.
Saw a product I like being advertised on Entertainment Tonight so I decided to buy it.I was happy with the product, however, was unaware they would charge me a monthly fee so I canceled my subscription
Hi Linda,
Sorry for any confusion at checkout, just to clear it up the membership is 100% optional and you are able to cancel at any time. We also have the option for the shipping fee instead which gives you free shipping on all orders for an hour for that one shipping cost.
We hope to see you as a customer in the future, we appreciate you!
There was a defect with a product i received and i'm almost positive it came from our postal service and i reached out to morningsave for a replacement or refund and i was suprised how quickly they got back to me, within hours i received my refund and also got a follwup to make sure i was happy! What great customer service! Thank you morningsave‼
Thanks for the review, Ben!
I love MorningSave. They have awesome products at incredible prices. I have bought everything from electronics to beauty products from them and I have never been disappointed. The customer service is also very helpful and responsive. MorningSave is a trustworthy and reliable site.
Thanks for the love, Jef!
The product arrived on time, and the packaging was good. Unfortunately, the product did not work. I reached out to customer service and received a prompt response. They refunded my purchase price. Disappointed that the product didn't work, but I couldn't ask for better customer service. She was wonderful.
That's great to hear. Thanks, Mary!
I love morningsave.com and sidedeal.com... I often tell all my family and friends about these sites because of all the super good deals that I got off of these sites :) You get free shipping and handling on all your purchases for a very small monthly fee! Their customer service is excellent. I recently needed assistance with an item and Lilith totally exceeded my expectations :)! ! Thanks again to Lilith if you happen to see this :)! !
Thanks for the lovely review, Nena! <3
Morning save will not contact us on by e mail all I want is the address and money returned to our account been trying to get this settled since April 1 2023! Help
Hi Joseph,
If you've emailed us and don't see a reply, please head to https://morningsave.com/support/tickets and you'll find all of our correspondence there.
I hope this helps!
I had a problem with my JVC wireless ear buds and I with dealing with Brandon who was extremely helpful he was quick to resolve my issue!
Thanks for the shoutout to Brandon, Karen! :)
Having ordered a vacuum that wasn't right for us, I got in touch with customer service and returned my vacuum.
Unfortunately, it was at my expense and I had to pay over $40 which was almost 50% of the vacuum price.
That was the only downfall.
They were very timely in crediting back my money to my account.
Good company to work with. Thank you
Thanks for the feedback, Marguerite!
I received my order it was not working I reach out to customer service by email right away someone contact me problems was solved they give me a choice they resends me the the item or refund me back my money thank you Ashley W for you quick response
Thanks for the review, Lois!
Morning Save's customer service department was prompt and efficient in addressing my concerns. I received a product that had expired. After submitting proof, I received a refund. I am very happy with the resolution.
Thanks for sharing your experience with us, GK! <3
MorningSave Marketplaces is an online marketplace which offers a wide range of products and services. You can buy anything from electronics, home appliances, furniture and more. They also have a variety of clothing brands that you can find most comfortable to wear.
Thanks, Cüneyt!
The customer service I receive is AWAYS exceptional! Caitlin was friendly, knowledgeable and responsive! Always ensuring I have a great experience. Whether it is a purchase or a return. Hassle Free! Thank you for a great experience!
Thanks for the kind words, Patricia!
I had an issue with the Chrono Max Watch. It did not work well. I requested a refund and Sean was able to process it for me. The watch did not load the desired settings and the stopwatch would reset in the middle of the workout.
So happy to hear your return was easy.
Thanks, Frances!
I purchased a Traklife vacuum from Morning Save and found it was not compatible with my android phone. Brandon in customer service helped me with all the steps of the return, sending me a prepaid FedEx label and a YouTube video to help me rebox the vacuum. There was no way I was going to repack that box on my own. Thank you Brandon. I have confidence in Morning Save and will purchase from them again in the future.
Thanks for sharing your experience with us, Kenneth! :)
Answer: The company is definitely SHADY. They do not list a location, phone number, or customer service. Not good. Sad thing is great Talk shows promote.
Answer: Hi Bill. Please send us a message over at morningsave.com/support so that we can sort this out for you. Thanks.
Answer: Hello, Please reach out to us via https://morningsave.com/support for assistance.
Answer: Hello, Please reach out to our customer support team via morningsave.com/support and we'll be able to help you.
Answer: Hello Mary, Please reach out to our customer support team via morningsave.com/support and we'll be able to help you.
Answer: Hello Jayshree, Please reach out to our customer support team via morningsave.com/support and we'll be able to assist you.
Answer: Hello, To place an order, click the item you'd like, then click the button with the price on it. That will take you to the checkout screen. Hope that helps!
Answer: Please write in to https://morningsave.com/support for assistance.
Answer: Hi there! If you're having trouble placing an order, please reach out to our customer support team at https://morningsave.com/support and we'll look into it for you. Thanks!
Answer: Hi Kathy, You'll need to head to https://morningsave.com and click on the item(s) you'd like to purchase, then click the button with the price on it and you'll be taken to the checkout screen.
Hi there, Sam!
I'm happy to hear you had such a great experience with our support team.
I'm thinking you might have selected that 1-star rating by mistake?
Thanks!