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MorningSaveReviews 814

4.2
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MorningSave Reviews Summary

MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.

service
110
value
92
shipping
97
returns
79
quality
97
This company responds to reviews on average within 0 days
New York
1 review
0 helpful votes
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Very well established Business will definitely buy again. Sean went above and beyond to assist me with my Product. Thank you so much again Sean.

Date of experience: December 9, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for the shout-out to Sean!

California
1 review
0 helpful votes
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I have used MorningSave over the past few years and have always been happy with their service and products. Recently, an item was said to be delivered, but I didn't get it. I went to their site, told them my problem, and IMMEDIATELY received a response and a refund. I didn't expect it to be this easy... a very reliable site.

Date of experience: December 8, 2020
Jackie G. MorningSave Rep
over a year old

Thanks Mary, you rock. <3

Kansas
1 review
1 helpful vote
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Great finds great prices
December 8, 2020

I've been doing business with Meh, and it's affiliates (Side deal, Mediocritee, MorningSave etc) since 2017. They have great and at times hilariously quirky array of products. Customer service is stellar. It's more than just a commercial website. It's got a great community who keep me laughing but also provide real information and reviews on their products. One of my favorite products from Morning save has been the Nuvaglo bee venom serums for my face. It works wonders on my skin. Would highly recommend both the company and the product.

Date of experience: December 7, 2020
Jackie G. MorningSave Rep
over a year old

Thank you so much Tiffany!

New York
1 review
0 helpful votes
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My package was reportedly delivered at 5:08 a.m. in the morning by the post office. (Although, I've never in my life seen Brooklyn Postal Workers at anyone's house at 5:08 a.m. in the morning.) So this package WAS NEVER DELIVERED and NEVER RECEIVED.

I contacted MorningSave customer representatives that same morning and informed them this package was NOT DELIVERED and NOT RECEIVED. And customer representative, Sean (Mercatalyst), is telling me to go to Google and find the package.

This is the most disgusting, unprofessional, unethical behavioral from any business company!

Date of experience: December 5, 2020
Jackie G. MorningSave Rep
over a year old

Hello,

It looks like this was listed as "resolved", but you hadn't replied to our message. I'd still like to look into this for you. Feel free to message us directly from morningsave.com/support and ask for Jackie.

Thanks!

South Carolina
2 reviews
0 helpful votes
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Order had six electronic items in it. Only three worked. Rec'd full credit within 24 hours of issuing complaint. Excellent service.

Date of experience: December 1, 2020
Jackie G. MorningSave Rep
over a year old

I'm glad we were able to help out. Thanks Neil!

Washington
1 review
0 helpful votes
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Enjoy shopping
December 31, 2020

I purchased several items placed 1 order with 11items shipping was awesome everything came so quickly. I was so excited to receive my items. BEWARE if you buy the electric toothbrush stick to white because a black unit and a white cord looks terrible cheezy disappointing as it looks at least the job gets done. Watch for price fluctuation nothing like purchasing an item for $39 and 2days later it's going for $29 and to receive a credit for further purchase good luck the items don't come with a purchase slip I'm sick of hearing about no items can be returned do to CoronaVirus items don't get the virus I recently purchased 3 anti Sterile sharper image and ended up with three plastic boxes I don't see the UV lighting if you lose the cord you got nothing but garbage maybe it's broken who knows

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 1, 2020
California
1 review
0 helpful votes
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Absolutely wonderful and alluring products. The smell of the contents do not disappoint. I had an issue with my order and the customer service was unbelievably easy and superb.

Date of experience: November 30, 2020
Jackie G. MorningSave Rep
over a year old

Thanks Ly!

Pennsylvania
1 review
0 helpful votes
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I like the products that I have ordered from them. I think they need a new shipping partner as that is what stops a great overall rating. The customer service response was very prompt and worked out to my satisfaction.

Date of experience: November 30, 2020
Jackie G. MorningSave Rep
over a year old

Hi Barry,

Thanks for letting us know what we're doing well and what you're not a fan of. We appreciate the feedback!

California
1 review
0 helpful votes
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Customer Support Great
November 26, 2020

Megan at customer support solved my issue (received one of twelve items) quickly.

Date of experience: November 26, 2020
Jackie G. MorningSave Rep
over a year old

It's great to know we were able to help out. Thanks for the shout-out to Megan!

California
1 review
0 helpful votes
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Problem with merchandise I ordered
November 25, 2020

Customer service representative solved my problem quick and was very nice in the chat. Thank you

Date of experience: November 25, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for the review!

California
1 review
0 helpful votes
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Thank you
November 25, 2020

I want to thank you very much for your prompt service and the fact that you have taking care of my problem expeditiously. You honor your products and after buying online I'm relieved to know that you do. You've made it very easy for somebody with a problem and I thank you very much for it. Your prices are great and your service is great as well.

Date of experience: November 25, 2020
Jackie G. MorningSave Rep
over a year old

Thank you for the lovely review!

California
1 review
0 helpful votes
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Considerate and Caring
November 25, 2020

I liked the fact that Taylor was prompt and caring of the situation. She did a great job. If any of my other packages get lost I would only want to work with her. She was patient and took the time to listen.
You need more reps like her. Thank You Taylor (Mercatalyst)

Date of experience: November 24, 2020
Jackie G. MorningSave Rep
over a year old

Thank you for sharing with us and for the shout-out to Taylor. <3

West Virginia
1 review
0 helpful votes
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I'm upset cuz when I ordered my dash cam the directions and picture inside the box does not match what I got. The screen of the camera looks like it had been used. Due to the dullness of it and scratch marks. I'm also upset because the price was not as high when I looked at it online and then clicked purchase go to checkout. It was almost doubled that came out of my account period if anyone can help me I need to know how to return it and how to get a refund. The picture shows places for example where the on and off button should be or the TF or if card slot mine does not match what the directions show. Also the price taken out of my account was a lot more than what I saw

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 21, 2020
California
1 review
0 helpful votes
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Excellent Customer Service
November 20, 2020

Jackie responded to my request immediately and handled it expeditiously. I truly appreciate her excellent customer service.

Date of experience: November 20, 2020
Jackie G. MorningSave Rep
over a year old

My pleasure! Thanks for the shout-out!

California
1 review
0 helpful votes
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My issue involved several emails back and forth, and Jackie was helpful and very professional throughout the exchanges, thus ensuring that the issue was resolved in a satisfactory manner for all involved.

Date of experience: November 20, 2020
Jackie G. MorningSave Rep
over a year old

You're very welcome. Thank you for the review!

California
1 review
0 helpful votes
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Extraordinary Customer Service
November 20, 2020

Yesterday (11-18-2020) I received a package from Morningstar which was not what I had ordered. I submitted an email request to have someone look into it and received an immediate email from Morningstar that I would hear back from someone within 24 hours.
This morning, I received a very polite email from Kevin apologizing if I experienced any inconvenience and requesting a photo of the items I had received and the shipping label. I complied, sent the email to Kevin and before I knew it, Kevin had confirmed the error, placed a new order for me and told me when to expect shipment.
WOW! Extraordinary customer service.
The Morningstar team delivered on their promises and made my day.
Thanks so much!

Date of experience: November 19, 2020
Jackie G. MorningSave Rep
over a year old

Hello Charlotte,

It's our pleasure to help out when we can. Thank you for the review!

California
2 reviews
0 helpful votes
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I ordered queen bed sheets and they did not fit. Taylor help to make the return process so simple, that I did to keep the sheets and gift them to family members for the holidays.
Kyle Pugh
*******867

Date of experience: November 19, 2020
Jackie G. MorningSave Rep
over a year old

Hey Kyle,

Thank you for sharing your experience with us. I'm glad you like the sheets enough to gift them!

California
1 review
1 helpful vote
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Purple Comforter
November 19, 2020

I ordered a purple comforter from Morning Save. It was not the right shade of purple (yes, that's true!). I contacted Morning Save via email and received an answer very quickly. It was resolved! And all I had to do was ask. Jordan was helpful beyond my expectations. I will continue to order from Morning Save in the future because of their exceptional customer service (Jordan). I will also recommend Morning Save to my friends and family.

Date of experience: November 19, 2020
Jackie G. MorningSave Rep
over a year old

Thank you Patricia, we'll be sure to let Jordan know you gave her such a lovely shout-out.

California
2 reviews
0 helpful votes
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Awesome customer service!
November 18, 2020

Jackie took care of my problem, quickly and great job

Date of experience: November 18, 2020
Jackie G. MorningSave Rep
over a year old

It was my pleasure. ;)

California
1 review
0 helpful votes
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Morning Save is Amazing!
November 18, 2020

I have ordered many things from Morning Save since going out to stores is not comfortable right now and, their e-commerce style sure fits! They are so reliable and you know you will get the items. Not so with other sites that pop up and often are scams that often based out of China. I got burned with a couple of them. I became a member so I could qualify for free shipping. That is really an additional plus. From purses to painting sets, to electronics, to decorations they all have been quality products. I did have to contact Morning Save about a faulty solar light, AND they were amazing! They answered within five minutes and immediately took care of issuing a refund... WOW, what customer service! Morning Save deserves more than five stars. How about TEN!

Date of experience: November 18, 2020
Jackie G. MorningSave Rep
over a year old

Oh wow, thank you! <3

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