The company's reputation is significantly marred by persistent concerns regarding product quality and customer service. Customers frequently report receiving poorly made dresses that do not match their orders, alongside an inflexible return policy that often leads to frustration. Many express dissatisfaction with delayed shipping and inadequate communication, highlighting a lack of responsiveness from customer support. On the rare occasion where positive feedback occurs, it often pertains to timely service and satisfactory product quality, but these instances are overshadowed by the overwhelming negative sentiment. Overall, potential customers are advised to exercise caution when considering purchases.
This summary is generated by AI, based on text from customer reviews
I'm in love with the dress. Size is perfect for me, and the shipping is very fast. I love Milly Bridal
Very Satisfied with the dress. We recieved the dress no problems and absolutley love it. It unfortunately that prom was cancelled due to the pandemic. Hopefully she will have the opportunity in the future to where the dress.
This year I was struggling to find a prom dress I truly loved... until I came across MillyBridal. They have hundreds of dresses to choose from and I'm certain you will find one you love from there. MillyBridal made sure my dress was a perfect fit, made sure it was delivered before my prom date and kept in touch with me through the process. The dress was exactly as pictured and couldn't have fit me any better. MillyBridal made my prom a perfect night and I couldn't have ordered from a better company. I will definitely be ordering from them again and I highly suggest everyone try them out!
I received my dress this morning and I was absolutely over the moon with it it is stunning. I ordered my dress custom sized and it fits perfectly in every way I would highly recommended this company they was more than happy to help if I had any enquires with regular updates on my dress
Dress fit beautiful and material was great! Very attentive since the moment i ordered my daughters dress. Definetly ordering from this website again. Thank you!
I was hesitant about ordering my wedding gown online. However, my experience was so great! My dress arrived on my B-Day & was more amazing than I expected. It looks just as I dreamt. My request was NOT simple. I would definitely recommend ordering from them, when you do, take custom measurements from your seamstress/tailor. It didnt take that long either. I ordered in January & it arrived Mar 4th.
Great fit, very well made and great quality. Daughter looked beautiful for her first ball. Arrived on the exact date i was given. Very happy!
Since the first time is saw this dress I fell in love with it! When I received it I was amazed with the amount of detailed on it! It's beautiful! This is my 2th dres I order from MillyBridal! I am truly satisfied and recommend them! Thank you!
Thank you so much! My wedding gown arrived yesterday, on-time as promised by your company. It is soft, pretty, well-made, and fits like a glove! I can't wait to wear it on my wedding day. I was a bit skeptical - how was it going to fit without trying it on? Needn't have worried. Thanks again for a wonderful experience and a great bargain.
We bought two of these in custom sizes as bridesmaid dresses, the quality was great and the sizing was perfect, as per the measurements we provided. Customer service were very helpful regarding colour and sizing. We received many compliments on the big day, I definitely recommend MillyBridal.
This is my second dress from MillyBridal and I love it, another custom fitting and it's perfect. Great quality and efficient service, really good value. I can´t wait to wear it on my wedding :) I´m definitely recommending MillyBridal.
My dress arrived today, and I must say that I am more than pleased with it! It looks wonderful and very well-made. I've experienced helpful service throughout the whole process, with quick response to questions. I really recommend this dress and this site to all who wants their dreamdress.
This dress is absolutely stunning! The material is very soft, not at all stiff. It falls just beautifully. The construction is very well made and lots of attention to detail. The lace is very pretty and elegant. I ordered a custom sized dress, and fits perfectly. Very worth the extra money for it to fit like a glove. I couldn't be happier! Awesome dress for the price!
We ordered the dresses from MillyBridal and they arrived on time and with perfect fit (we custom ordered to be sure!) Ordering these from MillyBridal made my job as Wedding Planner much easier. The bride was happy with the way they looked.
The detail on my wedding dress is impeccable! I love the lace detail and the train. The material is high quality and the price is great. 10/10 recommend!
Bought on MillyBridal for my bridesmaid and omg they are amazing. Trus to size, quality of dress is 100% and colour is exactly like the picture.
Will definitely order form here again. Order came in 19 days.
I had my wedding dress custom made so it would be a perfect fit. When the dress arrived i was impressed by the quality! It is beautiful and made very well. Dress fits perfectly. I would recommend to anyone.
Amazing! I ended up getting a customized dress and the sellers stayed in contact with me and made sure I got my dress on time for prom! Really great customer service and the dress was gorgeous! I'm very happy with my purchase, I would definitely recommend! However, I suggest you get a custom fit so the dress looks better overall!
I ordered this dress for prom. At first i was a little hesitant because buying things online is always a bit risky. However, i was able to send in my custom measurements and the dress was delivered right on time. It fit great and is made of lovely material and i got so many compliments. Would 100% recommend.
Hi, this was my first order from MillyBridal and I couldn't be more satisfied with it! The product was in very good condition when it came in the mail. The dress was exactly what was shown in the photo and the dress fitted me perfectly. The fabric is also very high quality. I will definitely order more from you and recommend your online store to others.
Answer: No it takes up to 30 days for tailoring and then 3-5 days to ship
Answer: Yes Milly bridal would love to hear ur success story as I shared mine with them too x
Find Millybridal fantastic wedding dresses, prom dresses with trendy designs and great fabrics. Full range of bridal or prom gowns with various silhouettes and colors.