Overview
MeetMyAge has a rating of 2.7 stars from 330 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
I live in a small town. Too many accounts from my town. Plus, I know almost everyone, or have seen them. I tested one one of the accounts. Totally fake. As soon as I said it was fake, it disappeared without any reply.
Oliva was very helpful in resolving this issue. I had a issue with this website. I thought for what it was with. I would contact them. Thinking I would be blown off. And to my surprise Oliva got right back to me. I was very impressed with this. Thank you very much for your help.
Dear Timothy!
We appreciate your feedback and are glad to hear that you received a quick and helpful response to your query. We strive to provide excellent customer service and are happy to know that our team was able to assist you.
I had a recent misunderstanding about my email and account but after brief discussion I found it was my unintentional mistake and the support team were quick to cute error. I was happy with the response l got and how quickly it was resolved thanks 🙏 support team
Dear Rachael,
Thank you for sharing your experience! 😊 We’re glad to hear the issue was resolved quickly and that our support team could assist you effectively. Mistakes happen, and we’re always here to help. Thanks again for your kind words and trust! 🌟
In the responses I received from alleged interested men, none of them used capitalization. They all had the same pattern. The phrases used were not as we speak. It's a ripoff. Somehow, I bought an upgrade that I want aware of until I saw my PayPal. I canceled and was told I could finish my subscription but when I got on the site, I was told that I would have to reactivate it to proceed. I call BS on this site.
Dear Catherine!
Your feedback is essential to our improvement process. While we’re sorry to hear about your negative experience, we’re thankful you shared it with us, allowing us to address and rectify the situation.
If during communication with another user, you suspect that the person has violated the platform rules or engaged in scam or fraud activity, please report this case to the Moderation Team, so we can help you as fast as possible. Follow the link to learn how to do that - [How do I report an abuse or block another user?](https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-) Once you report the user, he or she will be blocked from writing you. Moreover, our Moderation Team will promptly review the case and provide you with feedback once the investigation is over or request additional information if needed.
If you need further information, please don’t hesitate to ask.
Customer Support Team(support@meetmyage.com)
Seems very coincidental that both ladies or bots were texting very similar sentences. Also their (green) dot was on 24 hrs a day. Was very strange interactions. Seemed to be AI generated,
Dear Marty,
We’re sorry to hear that you had a negative experience. Ensuring genuine profiles is important for any dating platform, and if you’ve encountered suspicious accounts, we encourage you to report them to customer support. Your feedback is valuable in helping improve the service.
No matter what Linda tries to say, there are a lot of bots on this site. They talk the same ask the same questions ormost word for word but don't say anything about themselves. They are also easy to trick up. On my experience they nearly all said they were from Rochedale (A suburb of Brisbane.) They all said the same, all pics were from Europe and many had stolen pics on the account.
They do not tell you anything about themselves and never do more than 1 reply at a time. There account is ALWAYS active. People that had never been out of Australia had all their pics in Europe and ask them to send a verification pic and they come up with every excuse under the sun. My advice is if you stay on this site you ask everyone to send you a pic either holding something in particular or a certain number of fingers up. The scammers will complain but real people are happy to do it. I have attached pictures showing just how many were suppose to be from Rochedale. To be honest I could have attached 30 more. No other suburb was mentioned. Everyone else was with Gold Coast or Brisbane. The whole thing feels very odd.
Dear Mike,
Thank you for sharing your detailed feedback — we understand your concerns and appreciate the effort you put into outlining your experience.
We take reports of suspicious profiles seriously and continuously work to monitor and improve the integrity of our platform. While we do employ verification systems and moderation tools, no system is entirely immune to misuse. That said, patterns like repeated locations or profile similarities, as you've mentioned, are not what we aim for in providing a genuine user experience.
We encourage all users to report any accounts they believe to be suspicious directly through the app so that we can investigate and take appropriate action. Your suggestion about asking for a specific type of photo is also a good personal safety practice, and we support anything that helps our users feel more secure while connecting online.
We're sorry that your experience left you feeling misled, and we’ll continue improving based on feedback like yours.
Customer service is outstanding... always quick to reply and very friendly positive communication. Had to contact them twice and had a great experience.
Dear Mary,
Thank you for your wonderful feedback! We’re happy to hear that your experiences with customer service were positive, friendly, and efficient. If you ever need any more help, we’re always here for you!
Talked to lots of people. Nobody on that sight wants to do anything off the sight they tell me they just want to chat on there get lots of messages sad they just want to chat on there
Dear Dale!
We are sorry that you are not satisfied with the service that we provide. We’re grateful for your feedback, as it highlights areas where we can improve. We’re eager to rectify this and hope to earn back your trust.
Our Moderation Team works 24/7 to ensure a genuine and safe communication experience on our platform. Moreover, the advanced anti-fraud system helps to identify potential fraud accounts quickly and efficiently.
However, if you are sure that you are faced with a suspicious account, please report it, so our Moderation Team can make an investigation. Follow the link to learn how to do that - [How do I report an abuse or block another user?](https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-) If facts of platform rules violations are identified, the reported account will be banned. Moreover, any further attempts to create an account on our platform from the side of the banned user will lead to the same consequences.
Please feel free to ask if you have any further questions.
I complained that the women contacting me on meetmyage seemed to be fake. Thanks to Emily on your staff, I was 100% satisfied that my complaint was resolved.
Dear Joe,
We're so glad to hear that you had a positive experience with our customer service team. We strive to provide excellent support to all of our customers. Thank you for sharing your feedback!
The men I communicated wirh were intelligent a d offered good chat. I met a suitable man and when I requested my membership be cancelled this was actioned without question which I greatly appreciatef
Dear Jan,
Thank you for sharing your experience! We're glad to hear that you had meaningful conversations and found a suitable match. It's also great to know that your membership cancellation was handled smoothly. Wishing you all the best in your new connection!
Excellent site and customer service stellar Very quick on resolving my issue and getting back to me within 12 hrs
Thank you, Janet, for your kind words and for recognizing our commitment to prompt support. We're thrilled to hear your issue was resolved quickly and look forward to continuing to assist you whenever you need us. Your experience means a lot, and we’re here to help every step of the way!
I found that charges were added to my account when I had no intention of requesting anything but when I would try to exit pages I would be told that I had just signed up for something accruing a charge. I protested and in the end the charges were reversed.
Dear Jean,
We're so glad to hear that you had a positive experience with our customer service team. We strive to provide excellent support to all of our customers. Thank you for sharing your feedback!
I had so many question about how the processed worked and the support team was very helpful and patient with me to answer all of my concerns.
Dear Vicki!
Thank you so much for your kind words and thoughtful feedback. It’s wonderful to know our efforts are making a real difference, and we look forward to continuing to support you in every way possible.
This dating platform is easy to navigate and if needed customer service was very quick to respond when I reached out to them.
Dear Vaness,
Thank you so much for your kind words! We're glad to hear you found the platform easy to navigate and that our customer service team was able to assist you promptly. We appreciate your feedback and wish you the best on your journey!
Response was prompt and helpful. Offered to help in the future if needed which gave me confidence in the app
Dear Nancy!
We're thrilled to hear that you received a prompt and helpful response to your concern. We strive to provide excellent customer service and appreciate your positive feedback.
I met a wonderful woman and I'm with her now and I'll be with her the rest of my life. I owe this platform a lot thank you so much.
Dear James,
Thank you for sharing your experience! We're glad to hear that you had meaningful conversations and found a suitable match. Wishing you all the best in your new connection!
I came upon this dating app via FB and out of curiosity decided to test it out. After testing it out for a while, I decided it wasn't for me, but it doesn't mean that it can't work for others. I found it too basic and without enough guardrails to ensure you were talking to real people. The giveaway was the huge number of people supposedly looking in my neighborhood. I don't think there are even than many in total. I do want to recognize Katie on the customer support team who helped me cancel without any hassle. My interaction with her was quick, professional and satisfying.
Dear Jorge,
Thank you for giving our platform a try and for sharing your honest feedback. We understand that everyone has different expectations when it comes to online dating, and we appreciate your perspective.
Ensuring authentic connections is a priority for us, and we’re continuously working on improving our verification processes. Your insights are valuable in helping us refine the experience for all users.
We’re also happy to hear that Katie provided excellent customer support and made your cancellation process smooth.
If you ever decide to give us another try in the future, we’d love to have you back. Wishing you the best in your journey!
I just signed up for meetmyage and as soon as my profile was created, an absolute flood of women contacted me. However I soon realized that while I was carrying on multiple conversations with these profiles, they all started to sound the same. They had similar responses, sometimes even word for word. EVERYONE was extremely conversational asking the right questions, not talking about themselves but relentlessly asking me questions.
NOT like real people. REAL people struggle with conversations and definitely REAL people don't hop all over me when I sign up for a dating app (POF, Match, Zoosk). When real people are involved, it's super common to not get responses for a while and to practically beg someone to respond to me.
There's something really strange going on with meetmyage.
I blocked a couple people who were CLEARLY bots and I got response emails from support with a form letter talking about how things like that aren't allowed on the site.
BS
Now I'm trying to decide if this entire site is a scam with everyone on it being AI bots or if it's just been taken over by fake accounts.
I'm really getting a bad vibe about meetmyage. It just seems that everyone talks to me the same way, asks the same questions, answers my questions the same way, word for word.
I'm glad I only purchased 1 month because I'm almost certain this site is not legit.
Dear Dan,
We appreciate your feedback and take all concerns seriously. Our platform is committed to authenticity, and every profile is verified by our dedicated moderation team. We do not use AI-generated profiles or automated chats—every user is a real person who communicates at their own pace and comfort level. While some members may prefer to take their time getting to know someone before meeting in person, we encourage open and respectful communication.
If you ever come across a profile that seems suspicious or does not align with our standards, we strongly encourage you to report it. Our team carefully reviews such reports to ensure a safe and genuine experience for all users. Additionally, our support team is made up of real people who are always available to address any concerns or questions.
We are continuously working to improve our platform and appreciate your feedback in helping us create a better space for meaningful connections.
I took out a months subscription £36, give it a go while browsing your site I touched something and was straight away charged £47 for credits I was all ready a premium member I emailed straight away they refused to refund me saying best they can do was £38 later on I was again looking and trying navigate site was charged another £47 and then 2 lots of £71 which I never agreed to also my bank has said you've taken £59 now they stopped all payments tonight I go online to answer messages I cant
Hello Ivan, and thank you for reaching out.
We are truly sorry for the frustration and confusion you’ve experienced with both the subscription charges and customer service. Please allow us to address your concerns thoroughly and clarify the situation.
The payments on our platform can be initiated by user only. Moreover, once the payment was made, you also received the payment receipt on the email that you used for the registration.
Should you require further assistance, please contact our Customer Support Team via email support@meetmyage.com or by phone: +1 (937) 745-2716 (USA) or +4 (420) 453-84186 (GB).
Been on here for only 1 day. 2 women have asked to meet, but then back out. Some of the women say almost identical statements. I have come to the conclusion that the women on here are fakes. Fake profiles, fake locations because they have no clue of local places. This site is probably BOTS or the very least, hired people.
Dear Wayne,
We regret that your experience was less than satisfactory. If you receive messages with similar content from different users, please make sure that those are not Icebreakers - ready phrases provided by the platform to help users easily start the conversation. You can follow the link to learn more about Ice Breakers. How does it work?(https://support.meetmyage.com/en/support/solutions/articles/103000025485-ice-breakers-how-does-it-work-)
Nonetheless, if you are certain that the profile is fake or another user is trying to scam you, please immediately report this case to the Moderation Team, so we can help you as fast as possible. Follow the link to learn how to do that - How do I report an abuse or block another user? (https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-)
Note that our Moderation Team is available 24/7 to ensure safe and genuine communication on our platform. We will also notify you of the investigation results once the case is checked.
Should you require further assistance, please contact our Customer Support Team via email support@meetmyage.com.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jim,
Thanks for your feedback — we understand your frustration and are sorry to hear about your experience.
We want to clarify that all profiles go through a moderation process, and we do not use fake accounts or AI-generated chats. Everyone on the platform is a real person, and how someone chooses to communicate can vary — some may be more conversational, while others are more reserved or cautious.