Overview
MeetMyAge has a rating of 2.7 stars from 330 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
I noticed that every chat asked similar questions, and then started looking more carefully - absolutely no spelling mistakes, and no capitalization on any sentences. I asked a couple of them to make intentional spelling mistakes, and it doesn't seem the bot can comply! I guess they might re-program the bots to avoid these glaring giveaways, which will make it impossible to tell. At first I was so convinced they couldn't be bots because they knew so much about the local area, but clearly AI is rapidly improving. What a waste of money. Perhaps there are a few real women on the site, but I haven't managed to find any yet!
Issues resolved quickly and efficiently by the support agent at the company. Everthing resolved to my saitifactions
Dear Stepfen,
We're so glad to hear that you were happy with the speed of our response. We strive to provide excellent customer service and appreciate your feedback.
I cancelled my subscription two weeks ago and today I see that you have taken money out of my bank account. Would you rectify this immediately please.
Dear Gillian,
We’re sorry to hear about this issue, and we completely understand your frustration. Please know that we take billing concerns seriously and want to resolve this for you as quickly as possible.
To assist you, could you please reach out to our support team at support@meetmyage.com with your account details? We will review your cancellation request and ensure that any incorrect charges are rectified promptly.
Thank you for bringing this to our attention—we appreciate your patience while we work to resolve this matter.
This is a SCAM it is AI generated crap. Do not enter. I gave it a try cost $87.00au not a big loss then noticed that all the answers were similar. At 4am I started answering chat requests & got back answers immediately, how coincidental that everyone is up at the same time as me sitting at their computer.
Dear Ken,
We regret that your experience was less than satisfactory. If you receive messages with similar content from different users, please make sure that those are not Icebreakers - ready phrases provided by the platform to help users easily start the conversation. You can follow the link to learn more about Ice Breakers. How does it work?(https://support.meetmyage.com/en/support/solutions/articles/103000025485-ice-breakers-how-does-it-work-)
Nonetheless, if you are certain that the profile is fake or another user is trying to scam you, please immediately report this case to the Moderation Team, so we can help you as fast as possible. Follow the link to learn how to do that - How do I report an abuse or block another user? (https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-)
Note that our Moderation Team is available 24/7 to ensure safe and genuine communication on our platform. We will also notify you of the investigation results once the case is checked.
Should you require further assistance, please contact our Customer Support Team via email support@meetmyage.com.
Understand texting to do an introduction and gather a bit of info but in all cases more then 50 meeting seemed out of the question. Site just not working for what I'm looking for.
Dear Don,
As you understand, each person communicates at their own pace and manner. We simply have no control over this.
Our Team suggests listening to your inner voice, taking things slowly, and don't be afraid to ask questions regarding the intentions behind the profile creation. If you feel that the person is not honest with you, just click the unmatch button and move on. Fortunately, on our platform, there are so many nice and open-minded people, so we are sure that you will definitely find someone special
If you have any additional questions, don't hesitate to reach out. We will be glad to help.
We wish you a pleasant stay on our platform
I found this at a time when I was feeling very lonely and alone. I found this site to have allowed me to meet other people socialize and communicate my feelings. I was very pleased and I would definitely recommend this.
Dear Richard!
We're glad you had a great experience and enjoyed the site. Your feedback is valuable to us.
The pop-ups introductions can be intrusive when you're speaking to someone. Maybe they could be on a separate feed or something
Dear Jane,
That's really thoughtful feedback — thank you for sharing it!
You're absolutely right — pop-up introductions during conversations can interrupt the flow and feel a bit intrusive. Moving them to a separate feed or section would definitely make for a smoother, more natural chat experience. We’ll be sure to pass this suggestion along to the product team — ideas like yours really help improve the platform for everyone.
Appreciate you taking the time to share that!
This dating platform is easy to navigate and if needed customer service was very quick to respond when I reached out to them.
Dear Vaness,
Thank you so much for your kind words! We're glad to hear you found the platform easy to navigate and that our customer service team was able to assist you promptly. We appreciate your feedback and wish you the best on your journey!
As I started looking through the photos, I noticed that the ages were way out of what I chose, and there were also many gay men and my choices, which I don't understand that so I just decided that it was not for me. I was hoping I would get a full refund because I had only had it for a day.
Dear Heidi!
Unfortunately, we cannot hide your account from other users. All users registered on our platform can check your account or send you a message regardless of their gender, location, or orientation.
If you receive matches that don't meet your preferences, you can ignore them while you keep searching.
You may review our refund rules in the section "Membership Policy".
If you believe that you're eligible for a refund, please don't hesitate to contact our customer service, and we will be glad to review your request.
In case of questions, contact our Customer Support Team via email support@meetmyage. Com or by phone: +1 (937) 745-2716 (USA) or +4 (420) 453-84186 (GB).
Response was prompt and helpful. Offered to help in the future if needed which gave me confidence in the app
Dear Nancy!
We're thrilled to hear that you received a prompt and helpful response to your concern. We strive to provide excellent customer service and appreciate your positive feedback.
I met a wonderful woman and I'm with her now and I'll be with her the rest of my life. I owe this platform a lot thank you so much.
Dear James,
Thank you for sharing your experience! We're glad to hear that you had meaningful conversations and found a suitable match. Wishing you all the best in your new connection!
Very helpful and understanding and help me rectify the issue. The agent and I dealt with was so kind.
Dear Robert!
Thank you so much for your kind words and thoughtful feedback. It’s wonderful to know our efforts are making a real difference, and we look forward to continuing to support you in every way possible.
I had multiple accounts and a rep helped me delete the other one so I can simplify and only have one account
Dear Nick,
Thanks for your feedback! We're really glad to hear that our support team was able to help you simplify things and keep just one account. If you ever need further assistance or have any questions down the line, don’t hesitate to reach out — we’re always happy to help!
They understood my predicament and dealt with the situation perfectly. I am very happy with the service I received.
Dear Deb,
Thank you for your kind words! 😊 We're glad to hear that your situation was handled well and that you’re happy with the service. If you ever need assistance again, we’re always here to help! 🌟
A hiccup with my accounts was noticed by the team and they reached out to me very politely to fix the problem, which they did very professionally and no fuss sd.
Dear Gerhard,
We strive to provide excellent support to all of our customers. Thank you for sharing your feedback!
Don't hesitate to reach out if you need any more assistance.
It's not the website. But I'm sure it's a part of it. L had one that we chatted for A MONTH. Thought felt knew there was something. Teased the $#*! out of me. I called her bluff. Finally broke and said. JUST H ERE TO CHAT AND BANTER. Huh Wtf. She scared me... good. MANY MANY like this as well. Talkers teasers not chatters flirter I see no difference than texting off a phone as your site. I see no reason why call cant be made. I do see possible bots here though truthfully you need to tighten up the system
Dear Gary,
Unfortunately, we don't have such a feature as a call on our platform.
We appreciate your feedback and take all concerns seriously. Our platform is committed to authenticity, and every profile is verified by our dedicated moderation team. We do not use AI-generated profiles or automated chats—every user is a real person who communicates at their own pace and comfort level. While some members may prefer to take their time getting to know someone before meeting in person, we encourage open and respectful communication.
If you ever come across a profile that seems suspicious or does not align with our standards, we strongly encourage you to report it. Our team carefully reviews such reports to ensure a safe and genuine experience for all users. Additionally, our support team is made up of real people who are always available to address any concerns or questions.
We are continuously working to improve our platform and appreciate your feedback in helping us create a better space for meaningful connections.
Both Max Davis and Emma Harper were most helpful in dealing with my request to cancel my membership with MeetMyAge. I did not get any kind of run around with my request. I did receive a response from Max asking for a reason for my request along with an offer to stay with MeetMyAge. Which I declined.
After responding back Emma took care of my request without any issues. The experience with both Max and Emma was positive.
Dear David,
Thank you very much for your positive review.
Don't hesitate to reach out if you would need any more assistance.
I mistakenly signed up for a premium subscription and did not mean to. Ann helped me quickly and will refund 1/2 of my cost.
Hello James,
Thank you for your positive review. We're so glad to hear that you had a positive experience with our customer service team.
Don't hesitate to reach out if you require any more assistance.
The MeetMyAge Customer Service team was very helpful and prompt in answering my questions about the site.
Dear Diane,
Thank you so much for your kind words! We're glad to hear that our Customer Service team was able to assist you promptly and effectively. If you have any more questions or need help in the future, don't hesitate to reach out. Wishing you all the best on your journey with MeetMyAge!
It was difficult to find the protocol for cancelling the subscription. I was not able to contact a person on the phone that you gave a number for. I eventually contacted you by email and to your credit I received an answer within 24-hours. I gave my rationale for cancellation in my initial request, however, you asked me to again provide the reason for cancellation, and your request was put in bold type.
Dear Gary,
We appreciate you taking the time for your feedback.
We're thrilled you found our response time and problem resolution to be efficient and satisfactory. We genuinely appreciate your feedback and are delighted to hear your experience was positive. We strive to provide excellent support to all our customers.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ian,
Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real.
However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions.
Please reach out to our Customer Support Team by emailing support@meetmyage.com if you have any questions or need further clarification