MeetMyAge has a rating of 2.7 stars from 330 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
Fake profiles and AI generated chats. They are not even that good at it. Tried to get a refund and it was refused stating that I accepted their terms. They claim that its a genuine dating site. Which is not.
This site is a joke! The 2 guys I like were fake and using AI! I want my money back! Why do people hurt others! And why are all of the guys from the same city in my area? Highly recommend running away fast from this site!
Dear Jenny!
We understand how frustrating it can be when expectations aren’t met. Our team actively verifies profiles to ensure authenticity, and we take any concerns about suspicious activity seriously.
Regarding your experience, we would appreciate the opportunity to look into this further. Please reach out to our support team at support@meetmyage.com, and we’ll gladly assist you with your concerns, including your refund request.
We value your feedback and are constantly working to improve our platform.
Member are like robots or virtual assistant, the chat communication is not real. I felt like being in a job interview.
Also tons of member states they are in the same city that you are, but when you ask a prominent landmark, they don't know it. Say, if you have an IKEA in your area, member from that city should know.
Anyways, I'll give it another try.
This was an excellent communication moment. The subscription was canceled without any issue just a quick email and it was done within really that same evening it's amazing! Thank you very much God bless you and I hope to join you sometimes soon.
Dear Robert,
Thank you for your honest feedback!
Don't hesitate to reach out if you'll need any further assistance.
We'll be happy to see you back onboard!
I have given my hand at a few dating sites within the past 6 months and this one has got to be, hands down, the worst! I put in "X" location, and EVERY SINGLE GUY is from my small town? That means, there are no marriages or relationships in location "X". It's comical because the other sites, barely had anyone to match within 15 miles of my location. I had 3 conversations that lasted more than 2 sentences and about 50 matches with the same canned greetings that must have a pre-selection option for the men. There were no pre-selections for the female side of things. All in all, if I want to have a conversation with a robot, I will go to one of "THOSE" sites. Thanks, but no thanks, still single! Requested Cancellation and Refund.
Dear Tammy!
Thank you for sharing your experience, and we're sorry to hear that the platform didn’t meet your expectations.
We aim to offer a space where genuine people can connect, and we're continuously working on improving the quality and authenticity of matches. While all profiles are moderated and verified to meet platform guidelines, we understand how frustrating it can be to feel like interactions are repetitive or impersonal. Our team is aware of this feedback and is actively working to improve the matching and messaging experience to better reflect meaningful intent.
Regarding your cancellation and refund request, our support team will be happy to assist you. If you've already submitted a request, they will review it in line with our policy. If not, we encourage you to reach out directly through the contact form on our site or the in-app support chat so we can assist you as quickly as possible.
We appreciate you giving us a try and wish you the best on your path to finding the right connection.
I have been on many apps, searching for women for dates and others. Most of them are pretty much the same you can express your feelings. Say what you like and not get into trouble. I am getting to know this site is so much different. You're not able to express your feelings, not able to get into details what you feel and I understand the meaning of your rules here and not get into any trouble with women who do not agree with your thoughts and your feelings so this site is so different than others. It may not be here very long.
Dear Henry,
We appreciate you taking the time for your feedback. We understand your frustration with your experience. It sounds like you're looking for genuine connections, and it's disappointing when that doesn't happen. We appreciate you bringing this to our attention and will take your feedback into consideration as we continue to improve the platform.
Started off joining the site but had to cancel cause of a mix up with payment but you was so good about i was impressed. I would like to join again but with the 30 dollar monthly membership I made a mistake before
And was too much money for me but thought I would try again just for the month see how I go.
Der Christine,
Thank you for your feedback!
We'll be happy to see you back onboard!
Don't hesitate to reach out if you'll have any more questions.
Answer: Dear Kerry, All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behaviour, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns. Your efforts play a crucial role in making MeetMyAge a safe haven for all its users, and we genuinely appreciate your contributions. If you need any assistance, please don't hesitate to reach out.
Answer: Hello, and thanks for reaching out! What is MeetMyAge? It's a premium online dating site for mature people where you can find friends, fall in love, or find a companion for the rest of your life. Since we realize that in today's world, everyone is in a hurry and everyone is always busy, we created this platform where you can find someone to talk to and meet anywhere in the world. Of course, all the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: Thanks for your feedback! In order to help you, please enter your email or contact us support@meetmyage.com. In case of any questions, feel free to drop our customer support a line. We will be glad to help.
Answer: Dear Joel, Thanks for your feedback! We are sorry that you are faced with an issue on our platform. This is your personal opinion and we respect it. I kindly ask you to refrain from the false accusations. If you have any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation. If you bumped into a suspicious profile, we are kindly asking to indicate their name, age or any other important information so that we can conduct an in-depth investigation and, hopefully, change your mind about our platform.
Answer: Hello. To resolve your issue, please contact customer support by mail or chat on the site. We will be waiting for your message.
Answer: Dear Fred, Thanks for your request! We apologize for the late reply. If you have any questions about the charges, please contact our Customer Support Team via email support@meetmyage.com
Answer: A: Dear Gusto, Thanks for your request! Just open the "Messages" tab to see the users with whom you had conversations. In case you need any additional assistance, please contact our Customer Support Team via email support@meetmyage. Com.
Answer: Dear Roger, Thanks for your question. Please contact our Customer Support Team via email support@meetmyage.com and provide us with more information about your issue. If you have not received the refund or have some payment issues in your account, please also indicate this in the email, so our Support Team can properly assist you and rectify the problem. Don't hesitate to contact us if you need any further assistance!
Answer: Dear Chris, Thanks for contacting us! If you are writing about the blue key symbol near the userіs' name in the Messages tab - it is chat request. Please follow the link to learn more about the chat request https://support.meetmyage.com/support/solutions/articles/103000004874-chat-request-how-does-it-work-. Another symbol "Green dot" means that the user is online. Don't hesitate to contact us if you need any further assistance!
Dear Edgar,
Thanks for your feedback — we understand your frustration and are sorry to hear about your experience.
We want to clarify that all profiles go through a moderation process, and we do not use fake accounts or AI-generated chats. Everyone on the platform is a real person, and how someone chooses to communicate can vary — some may be more conversational, while others are more reserved or cautious.
As for refunds, we always handle requests in line with our Terms of Service, which users agree to upon subscribing. That said, we truly value your concerns and appreciate you sharing them — feedback like yours helps us continue to improve and ensure a better experience for everyone.