MaxSold Reviews Summary
Maxsold exhibits a mixed reputation, with positive feedback highlighting efficient communication, smooth auction processes, and satisfactory customer experiences for both buyers and sellers. Many users appreciate the value they find in auctions and commend the professionalism of the staff. However, significant concerns arise regarding misrepresentation of items, lost goods, and communication issues, particularly during pickups. Customers also express dissatisfaction with the handling of complaints and the company's response to service failures. Overall, while Maxsold has a solid base of satisfied users, addressing operational shortcomings and enhancing customer support could improve their reputation further.
This summary is generated by AI, based on text from customer reviews
Good Experience
I would like to show my experience with MAXSOLD. I won a bid on an item, but when I picked the item, I discovered that it did not comply with the description on their site. I made a complaint and I was overwhelmed with their kind professional handling of the problem. I received an apology with a polite e-mail from Sandy Wighton (MaxSold) and even Nicole (MaxSold) helped me with filling the refund form. I will be a loyal client to MAXSOLD.
Majid Rajab
The auctions are done well. The attention to detail on the pictures are done well. The pick up process is done well. I keep coming back for more. I love these auctions
We went to pick up our auction items recently and it was very very well organised, we were in and out in no time at all.
The online process of bidding is so easy and the email notification of when you have been out bid are really helpful.
I cannot wait to participate in more auctions
I have had an account with MaxSold for years and it has impressed me from the start. Over the years, it's impresse me even more with the variety of auctions and items available. I have purchased several items over these years and the process is seamless and everything has been as described. I recommend this website to anyone who's willing to listen. :) 10 Stars!
Love buying tools, and Maxsold has allowed m to buy tools at a discounted price or quality older shop power tools.
The more I participate in MaxSold online auctions, the more I love it. I was first introduced to this when a local Bell Media owned radio station participated in this online auction. I knew it was trustworthy because all the brand-new items and gift certificates were being sold by local advertisers in the Peterborough area, many who I was familiar with. I than started participating in more auctions and have learned to completely trust this method of purchasing used items. A MaxSold employee is responsible for taking the photos of items and providing a realistic opinion of the condition of the item. The more pictures of an item from different angles means I'm getting a good idea of what the item really looks like. At pickup time, I have found most of the MaxSold reps to be very friendly and they have welcomed my feedback.
MaxSold is the number 1 auction site for me easy, fun and the staff at pickup is always professional and friendly I highly recommend you try an auction
MaxSold is the maximum auction experience! The professional presentation of quality items for auction, the professional staff and the efficient pickup process are just a few of the many great things I can say about MaxSold. Keep up the good work!
I own and operate ClutterBGone, our client was looking to clear all the contents from his late parents home to get the home ready for sale. From the start of the auction process it was simple. I contact Maxsold and within 24 hours I was with connection with Adam Gordon. He made this process as easy as possible, he coordinated an amazing cataloging team and pick-up team, the communication was immediate and the end result was amazing. Our client wanted to originally throw everything out but the return was so amazing he would have just kicked himself if he had.
THANK YOU to everyone who assisted ClutterBGone and our client in this process.
I am in love again! No need to search any further than the Max Sold site. I have been enjoying the great deals now for over two years travelling within a 75 mile radius to auctions... getting fantastic items at low, low prices for not only myself but passing them along to my church, local animal and homeless shelters and to family and friends. It's so easy and the staff of Max Sold at pick up is always so pleasant and helpful. Try it once and you will be addicted too! They do a super job in preparation and in pick up. Many thanks for all the hard work. Gotta go... need to check out more auctions in area!
Be careful! Pictures does match the description which is sparse. When you go to pick up stuff it looks different. I asked for a refund for a few items and was kicked out as a buyer. Not a very nice company. Take your chances, it's a hit and miss.
I have been able to find some good deals on collectibles and Im always looking for more. Fun and profitable.
This is a really great service, so easy and affordable. If you are considering downsizing or an auction this is one very cool option. Let them take care of everything
I have participated in many auctions and picked up literally hundreds of items from Maxsold Auctions. They are great to deal with, secure and make the pickups as painless as possible. If you are going to do online auctions, Maxsold is where you should be!
I have now purchased items at 3 separate auctions. I have found it a fun experience.
The MaxSold staff are terrific. They are very well organized, friendly and know the merchandise they are dealing with. I would not hesitate to tell my friends and family to give it a try.
Whether you're looking for a new set of dishes, a washer and dryer, a bedroom suite, dinning room table, to a broom or shovel. Cars to fish tanks, rings, necklaces, collector coins and stamps, there's really nothing you can't find at Maxsold. Remember to expand you're viewing location, you'll be surprised and the deals you can find and a lot of the times, it's even worth a long drive to go pick up items.
MaxSold is a unique service offered in the world of auctions. They are well organized with a long reach to your potential clients. Once you decide that it is your time to sell your house, downsize or simply reduce your household items, I highly recommend bringing them in to catalogue, photograph and publish your auction. MaxSold has brought what could be a complex process to a simple streamlined event that is non invasive, quick and productive.
Everyone was very friendly and helpful. Their listings were superb and look forward to future experiences!
I have never done anything like this before, and was absolutely amazed how proficient and capable the people were! From taking pictures to the final sale I was truly amazed. The professionalism and friendliness from everyone I dealt with was awesome. I highly recommend their services to anyone I speak with and will continue to do so. Also, my contact was very helpful with all my questions, and always had time for me. They all made me feel as though I was their only concern at the time, and I'm sure I wasn't. My husband runs a moving company and is already recommending their service to others.
Thank you MaxSold
What MaxSold did in a couple of weeks, would have taken us several months. From the initial meeting, to the photographing of the lots, then to the lot pick up, the MaxSold team was fantastic to work with. Answering all questions along the way. On the day of pick up, they handled all buyer inquires professionally and to the satisfaction of both seller and buyer. Would I use them again. In a heart beat. Job well done MaxSold.
From the business
MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello A. B., Can you provide some identifying info (like the auction your purchased at, and your full name) so that we can look into this? As you see from our other reviews, - we run an organization that's transparent and fair to both sellers and buyers. Please provide more detail so that we can look into the details.