MaxSold Reviews Summary
Maxsold exhibits a mixed reputation, with positive feedback highlighting efficient communication, smooth auction processes, and satisfactory customer experiences for both buyers and sellers. Many users appreciate the value they find in auctions and commend the professionalism of the staff. However, significant concerns arise regarding misrepresentation of items, lost goods, and communication issues, particularly during pickups. Customers also express dissatisfaction with the handling of complaints and the company's response to service failures. Overall, while Maxsold has a solid base of satisfied users, addressing operational shortcomings and enhancing customer support could improve their reputation further.
This summary is generated by AI, based on text from customer reviews
My life will never be the same again, now that Maxsold is here in LA and 30 Metro areas.
I have introduced Maxsold to friends, family, neighbors, business associates and casual acquaintances.
What Maxsold can accomplish for so many is true and proven.
They have a process that does not chase the shiny and pricey but helps those reach their ultimate goal of "liquidation and accountability!"
My life and other lives can now have a option to liquidate in a time frame that accommodates people's lifestyles needs.
Cheers to Maxsold!
From Lillian - LA " The Liquidator "
Totally took advantage of my neighbor! She lost all her items and made nothing but owed them money! Took advantage of her knowing she needed help instead of helping her they took her items and her money! Im disgusted that they can do this to someone and feel okay by it! She is older and alone! I can't believe it! Please if your parent or elder person in your life comes to you please help them. It's too late now but I will make sure I get the word out for others to hear!
My mother found Maxsold first and gave me the web address - haven't looked back! Even if I don't place a bid, I love seeing what's out there. When I have won a bid, the item has always been what it was advertised to be. I've never had a problem with pick up, and in fact, have met some amazing people staffing the sites.
I've done a lot of Ebay over the years. This has been a great experience for us. Lots of items are sold as lots. It's like getting a bonus item. You bid, just like Ebay, putting in your max bid. Pickup has been very professional. The people there make sure you find your items with ease. I'm very pleased and can't wait to find other treasures.
Super simple. You go online - view the items up for auction - place your bid - pick up your items. No hassles. All items were as described and easy to locate. At pick up they have people who direct you to your items and make sure everything is as expected. Got great merchandise at great prices.
I am a first-time buyer and would absolutely participate in another auction! The prices are overall reasonable, the process is professional and organized, and the staff are friendly and helpful. I ended up winning 5 lots - all at different pickup times. Regardless, I was able to easily pick everything up and be on my way in less than an hour! One of the lots contained a wrong item (I honestly believe the buyer of a different, similar lot switched one of the items!). But upon contacting customer service for a refund, I was given prompt attention and appropriately compensated.
I can't wait for the next auction in my area!
I have been buying from Maxsold for quite a while now and have always received great deals and friendly service. It is very addictive to keep seeing what auctions are coming up and to buy online.
I was a bit unsure about MaxSold at first. I had never even heard of them before seeing a sponsored post on Facebook. Seemed to good to be true. I took a chance on an inexpensive item and everything was great! I've now won multiple lots and the experience has been near perfect. I did have one issue with an item missing from a lot but the staff on site were very helpful and professional and I received a refund within a few days. I've gotten some great stuff at an unbelievable price and I'm hooked.
I love the simplicity of the Maxsold website. As a buyer, I can seamlessly bid on items I am interested in and the pickup process for items I won are straightforward and simple. Bottom line, I just love Maxsold.
I have been happy with all of my purchases from MaxSold. I have gotten some great bargains and the process couldn't be easier. Pickup is very simple, I purchase my items on-line, show up at my assigned pickup time, and I'm done! Its a great business model.
I find things are often quite fair with this company, only thing I would like to see change is to offer some preview to verify what you see in the pictures. Otherwise, I haven't had a bad experience
I have purchased from Maxsold Auctions in the past and recently Downsized using Maxsold. I was very happy with the Communication, The Help and the Concern Maxsold showed me. I did an Owner sale so I needed plenty of help to make sure I did the photos correctly, The descriptions and the start & end times. Maxsold was there for me every step of the way. I was very happy with their Help, With the advertising they did and I had a great turnout, Better than expected. If you need to downsize you cannot find a better place than Maxsold.
I really like Max Sold. The ease of shopping estate sales from home through online bidding. I have bought many quality lots from several sales. Definitely the way to go to get what you want and avoid the aggravation of dealing with the lines and crowds of live estate sales.
Register, Bid what you want to pay, when you win you get an invoice with your totals, your pick up times and the address. Show up with people to help you, a vehicle large enough to haul everything and boxes. Check in with the lead and the team will take you to your stuff. Pay attention to the details in the photos on the website catalog - sometimes there's more stuff than you think there is. If you have tons of small breakable items you are probably going to be one of the first ones scheduled to pick up as you need to pack up your stuff so the bigger items can be moved. There is a ton of stuff that goes on and it can be hectic. Pay attention - get in, get your stuff, and get out. Easy. Great Deals.
Just attended my first auction and won more lots than planned. The staff was extremely friendly and helpful and everything was as described (down to the negative parts). Read the descriptions before you bid (about pickup times) and you won't have any surprises. This is an auction, not a buy and sell.
This was my first and last time on Maxsold. I only bid on some craft things for my Grandkids. I am told that I bid on two other Items, both of which I have no use for. I dont have a patio and I already own a large SS gas grill, again I would have no use for either. I was going to bid on the snow blower but was told by Maxsold that if I could not pick it up on the date and time assigned that item, I would not only lose the item. I would also lose my money. I had a death in the family and could not pick it up. They charged my credit card for an item I did not bid on. I calledl customer service and was told either pick the item up or lose it all. Rather than lose, I put and ad on Craigslist, free grill, and someone got so MaxSold did not get it. Never again
It was more than a few years back, I became interested in Estate, Storage and other auctions. The process as is, can be expensive, time consuming which may leave you without a good feeling or experience. Finding MaxSold over 5 years ago, all that goes away, it's like the cure for the common cold. The only side effect is to control your spending habits, it can be addictive and to research properly.
I've brought many things I need and some I've resold or even gifted.
It's Fun, Fair and just more Fun... I was caught, so get hooked!
Participating in MaxSold every time. We even were so crazy to drive 135K all the way to Peterborough from Toronto. Good stuff, wonderful staff and a fast pick up, although most of the time the time itself is not convenient, just breaks up the day, but we have no choice, still love it. Thanks guys.
I have participated in more than a few MaxSold auctions. I have always had pleasant experiences. Always fast pickup, from a friendly efficient group of people. Thank you MaxSold!
So far I've participated in two MaxSold auctions. I can't say enough good things about how the responsive the site is, effective with its notifications and the available bidding tools make for a great experience. The pickups have been well managed and efficient with friendly helpful staff.
From the business
MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The above doesn't sound like a MaxSold client as we don't take items (items stay at the property, and we supervise the removal once it's paid for) Can you provide details about where the auction was held and some detail so that we can contact your neighbor? Our goal is 100% customer satisfaction - we leave ALL clients happy as you can see from all the positive reviews given - we also have 100s of references we can provide, and all past auctions and sale prices are listed online.