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MaxSold Reviews Summary
Maxsold exhibits a mixed reputation, with positive feedback highlighting efficient communication, smooth auction processes, and satisfactory customer experiences for both buyers and sellers. Many users appreciate the value they find in auctions and commend the professionalism of the staff. However, significant concerns arise regarding misrepresentation of items, lost goods, and communication issues, particularly during pickups. Customers also express dissatisfaction with the handling of complaints and the company's response to service failures. Overall, while Maxsold has a solid base of satisfied users, addressing operational shortcomings and enhancing customer support could improve their reputation further.
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I have been to about half a dozen sales and it has always been a positive experience. The items I have purchased have been exactly what I expected and sometimes better.
If you are buying as a reseller I believe this site is a dream come true. Things to buy for dirt cheap that will make a huge profit.
If your the seller you might want to think again.
If you just want everything hauled off & don't care about losing a small fortune let me say this is the auction site for you.
If you actually want to get anything near the value of your items I suggest looking somewhere or trying something else & saving this site as a last resort.
Absolutely love not only buying things on Maxsold, but just browsing the auctions is fun, too! So much history and character connected to the majority of stuff that's sold on here.
This is the best site you can find if you're looking to repurpose or reimagine antiques. I've turned old unrelated things into conversation piece furniture that has class, charm and old world character. Can't say it enough how awesome this site is.
I would suggest consistently including Maxsold as an online shopping tool no matter what youre looking for; electronics, furniture, fitness equipment, etc. Even if youre shopping for your first car, keep Maxsold bookmarked!
I have bid on several items on maxsold over the past year and got great deals (especially on Vinyl Records). The process for picking up the items has been so easy and have had no issues. I love that it is a way to encourage the second-hand market and find a new home for these items.
MaxSold was great professional efficient and responsible. They handle everything. Where we didn't know what to do they took care of it for us, we just watched them work their magic. It's really awesome, thank you for your great job.
I have never come across a bid site that will extend the bid time on an item, seconds before it closes. Then extend it again and again. This happened to me on 5 items in one day. This will be my first and last time on MaxSold. SKETCHY!
This feature is called soft close and it's stated in the terms. MaxSold has a two-minute soft close policy on each lot. This means that if a bidder enters a bid within two minutes of the lot's initial closing time, a two-minute extension would be added on. The lot will not close until bidding is static for two minutes. This ensures that bidders aren't unfairly using fast computers or sniping software to 'snag' items in the last nano-second as they do with eBay.
I've been a buyer at a number of Maxsold auctions and am a happy, satisfied customer. The auctions were easy to navigate at the onset and I've found that they're even more organized and the wait time to pick up items has been reduced. The items are well photographed and I have been accurately able to judge the condition of the items from the pictures. I look forward to many more Maxsold auctions.
I have to admit to being completely satisfied with my interaction with Maxsold personnel during their inventory/photography of my auction items and subsequent distribution to customers. They are real professionals and I would unhesitatingly recommend them.
My wife and I watch MaxSold every week. We find great deals all over Mass and Rhode Island. The pick up has always been quick and the MaxSold employees have been pleasant and helpful. Highly recommend watching MaxSold.
I've had several wonderful experiences buying through MaxSold. I haven't been in a position where I've needed to sell through them, but if it ever came up, I wouldn't hesitate. All the sellers I've met at pickups seem very happy. I would definitely recommend MaxSold to all my friends and family.
As a first time user of MaxSold's services I have been totally satisfied by their support and organization throughout every step of their process. My only disappointment was the prices I received from the sale - although I have to acknowledge that I do not think there was anything more MaxSold could have done.
The efficiency by which Maxsold thought through their process for pick up is well organized. The treasures you can find are unlimited. The only critique is the consistency of the staff at the pickups are very varied.
MaxSold was great professional efficient and responsible. They handle everything. Where we didnt know what to do they took care of it for us, we just watched them work there magic
A couple months ago, I was looking for auctions that would encompass everything I was looking for. And maxsold was it! You could do it from home! And the starting bid is only $1. Not only that, they had a wide array of items stretching from antiques to daily home items. Max sold also has an abundance of auctions. Bidding and Pick-up is easy as can be. Find auctions in your area.
Proceeds far in excess of what we had anticipated;
Very professional team - initially at cataloging and also on pick-up; and
Final few minutes of auction were so much fun to watch!
We loved the whole experience - and would highly recommend MaxSold to family and friends.
It's only been a couple of months since I was introduced to MaxSold auctioning, but I've been able to pick up some great finds at reasonable prices. It's actually a bit of a thrill to see a lot you're bidding on go into extended bidding, more so when you win the lot at less than your 'MaxBid' amount.:)
Pickup is usually for a reasonable time - and you can check before bidding to make sure that the drive is worth the item(s)/price you're bidding on.
I'm having a blast with it.
Wonderful experience from start to finish. Got a practically new console table for $19! Customer service was wonderful. Thanks again!
They make buying and picking up items very simple and user friendly. Ive always had a pleasant experience with them.
I am a relatively new bidder here, but got to say it has been a fantastic experience. Have done enough auction that now when i go for pick up, even before i show my receipt, its hi Peter good to see you. Lets see what ya got this time. Once even as they watched me pack some things, the lady came over and showed me how to better do it so the very fragile glass ware would not break., so kind. Having a bad back and getting some heavy planters, the staff found me a dolly to move the items. Above and beyond duty. Thank you all!
From the business
MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do our very best to provide both a detailed outline (www.maxsold.com/sell) and all our past auction data (www.maxsold.com/past) to prepare sellers for the realities of their situation but ultimately, some choose not to review the data and information we make public. In addition, our model allows Sellers to have everything sold and removed on their timelines and at prices the market is willing to bear. When a Seller hires us to achieve a subjective financial outcome - after contractually committing to our model of time, not price, control - their mistake may leave them disappointed as some Seller’s value their items more than the market does. Our founder outlines the mental barrier on price versus time control here - https://www.youtube.com/watch?v=_EqG2RXQDhM&feature=youtu.be MaxSold continues to reinvest all funds made in the pursuit of its vision to helping 500 downsizing and estate clients every single day (http://maxsold.com/maxsold-purpose/).