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MaxSoldReviews 984

3.1

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MaxSold Reviews Summary

Maxsold exhibits a mixed reputation, with positive feedback highlighting efficient communication, smooth auction processes, and satisfactory customer experiences for both buyers and sellers. Many users appreciate the value they find in auctions and commend the professionalism of the staff. However, significant concerns arise regarding misrepresentation of items, lost goods, and communication issues, particularly during pickups. Customers also express dissatisfaction with the handling of complaints and the company's response to service failures. Overall, while Maxsold has a solid base of satisfied users, addressing operational shortcomings and enhancing customer support could improve their reputation further.

This summary is generated by AI, based on text from customer reviews

service
191
value
181
shipping
37
returns
50
quality
144
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Pennsylvania
1 review
6 helpful votes
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The secret is out there
February 28, 2018

When I started bidding on maxsold, I thought this was the best kept secret. Now its gettinf out there that this is the place to bid on items without spending an entire day at a live auction. Can do this in the comfort in your own home. Dont have to waste a whole day at an auction house. I have found so many things that I keep and some I sell. Either way it is keeping things out of the dumps when we really need to upcycle.

Date of experience: February 27, 2018
Illinois
1 review
6 helpful votes
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I saw this site on facebook. Bid on item, was very skeptical, figured I would be outbid at last minute. I was highest bidder, and enjoyed the process. Can't wait until the next one!

Date of experience: February 27, 2018
Rhode Island
1 review
5 helpful votes
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Terrific Experience
February 27, 2018

I've recently come across MaxSold, as a collector and reseller of antique & vintage china, crystal, silver etc, I find it to be a wonderful resource for hunting down rare treasures and getting for a reasonable price. Process was smooth & clear and MaxSold is very communicative. I look forward to continue using them.

Date of experience: February 27, 2018
California
1 review
7 helpful votes
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I recently had to move after the death of my husband. I engaged MaxSold because I had difficulty selling things myself. I was also being pressured to move quickly. The initial meeting with MaxSold staff was a revelation. Two people came in and organized a sale out of a lot of stuff that wasn't well organized. They photographed my stuff and held the auction on line. Then three MaxSold people came in and got all that was sold to the right people. They even helped me look for a wedding ring that had been lost months before. If I ever have to do this again, i. E., sell a lot of things, I would be happy to engage them again. I recommend MaxSold as a way to downsize, whether it is because you want to or because you have to.

Date of experience: February 26, 2018
New Jersey
1 review
6 helpful votes
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Fabulous experience!
February 25, 2018

Tons of interesting and useful items at more than affordable prices. It's your one-stop shop for anything you need from furniture to cleaning supplies-they have it all!

Date of experience: February 24, 2018
Arizona
1 review
6 helpful votes
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The MaxSold auction process was orders of magnitude better than any consignment house we have worked with AND we got 70% of the proceeds. Consignment will only take some of your stuff, then you pay to truck it to their store, then they charge you the credit card fees for each item they sell and finally you get 50% of the money that's left. Highly recommend MaxSold!

Date of experience: February 21, 2018
Canada
1 review
6 helpful votes
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Love it - great finds
February 21, 2018

I love it. If you are willing to spend the time to sort through the nearby auctions, and you know what you want and are disciplined in bidding you can get some great deals. I have bout a lot of furniture that I take apart for the wood. And some great artwork that I wouldn't get for such a reasonable price. I have bought a couple of duds, but not many. And these are certainly eclipsed by the really good deals.

Date of experience: February 20, 2018
Illinois
38 reviews
147 helpful votes
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Not for everyone
February 19, 2018

I live in a small town in IL. There is nothing ever for sale near me. I've checked the site numerous times on and off for the past 6 months. I guess it's just not popular in my area. I'm sure other's are able to enjoy the site. Just note that not everyone will be able to use this site.

Date of experience: February 18, 2018
Canada
1 review
5 helpful votes
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Amazing Finds!
February 19, 2018

I recently discovered MaxSold and I absolutely love it! You never know what you will find. All items start off at the most reasonable prices and it's always a thrill to see if you win.

Date of experience: February 17, 2018
Canada
1 review
5 helpful votes
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Maxsold is a great place to find quality items as well as the eccentric and unusual. In this day and age it's also a perfect way to be environmentally responsible by recycling / reusing items. It's a fun way to do our part.

Date of experience: February 16, 2018
Canada
2 reviews
9 helpful votes
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As a buyer I am always surprised by the huge range of items and collections that are up for online bidding. The soft close feature ensures that everyone who is interested in an item is able to bid to their personal comfort and $ level. Because MaxSold huge bidder base, as a seller, I am almost assured everything (or very close to everything) will sell. When I put something up for auction, that is my goal - for that item to sell to the highest bidder. MaxSold does it best!

Date of experience: February 13, 2018
Canada
1 review
10 helpful votes
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Sell. Everything. Simply!
February 11, 2018

My wife and I have done two "seasonal purge" auctions instead of the typical yard sale in the spring and fall. So far, we have found that the MaxSold process gets everything gets sold so that none of our time is wasted managing leftovers. For those that value their time, I think this is a really great way to protect it when you want to sell a volume of items fast!

Date of experience: February 10, 2018
California
1 review
8 helpful votes
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Found Maxsold online, I needed a slide projector to project, photograph and catalog some old slides. I found one at a Maxsold auction near me, the registration was simple, the bidding easy with full disclosure on what my bid was going to cost me. In the end I was the high bidder, at a great price. Picking up the items is a simple process of looking at the winning bid confirmation email check the pickup time (also clearly stated when bidding), arrive at the location, sign in and have a Maxsold person take me to where the items were, load them in my car and head home. Maxsold cannot help load or remove items so bring a friend and a big enough car or truck to get the job done. First rate service from my experience.

Date of experience: February 10, 2018
Canada
1 review
7 helpful votes
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Good service
February 7, 2018

Purchased a few items between $1 and $60. Straightforward and easy pickup. Pickup times are very strict and small windows.

Date of experience: February 5, 2018
New York
1 review
7 helpful votes
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Efficient and friendly
February 4, 2018

I've purchased items at more than 10 MaxSold online auctions. I have never had a bad experience. The workers at the pick-up site are efficient and friendly.

Date of experience: February 3, 2018
Canada
1 review
7 helpful votes
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Efficient and practical!
January 29, 2018

I managed maxsold for my customer and she was very pleased with the results. She will be doing another! She especially liked the one day pickup. Clare from The Next Step Forward

Date of experience: January 28, 2018
Georgia
1 review
6 helpful votes
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Hello all My wife and I have bid on many Auctions on Max Sold and won and Lost. Be we have gotten some really great deals. So Max Sold please keep up the Great work you do.

Thank you Chris Glover

Date of experience: January 25, 2018
Texas
1 review
29 helpful votes
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I decided to use MaxSold when my Mother moved in with me. We were totally shocked at the process and results. Two ladies were sent to do the cataloging and they used ONLY negative terms on the cataloging and the pictures were terrible. I was not told about the $1.00 starting point for the bidding after signing the contract. Who starts a big at $1.00? Then they said that if the lot didn't sell for $10.00 or more then WE HAD TO PAY the difference between $1.00 and $10.00. They were clearly not caring about the seller. They definitely cater to resellers. My Mom ended up with $89.00 for her entire 1 bedroom apartment. They didn't include the china cabinet/dining table/6 chairs in one lot. They were separated. They were not aware of the value of anything. I would never recommend them to anyone. We felt like my Mom's items were literally stolen from her.

Date of experience: January 25, 2018
MaxSold I. — MaxSold Rep
over a year old

It’s an unfortunate reality that some Seller’s hire MaxSold without fully appreciating what we do and what the market is willing to pay for their items. We do our very best to provide both a detailed outline (www.maxsold.com/sell) and all our past auction data (www.maxsold.com/past) to prepare sellers for the realities of their situation but ultimately, some choose not to review the data and information we make public (including that we do not employ reserves and that everything starts at $1 - http://maxsold.com/reserves). In addition, our model allows Sellers to have everything sold and removed on their timelines and at prices the market is willing to bear. When a Seller hires us to achieve a subjective financial outcome - after contractually committing to our model of time, not price, control - their mistake may leave them disappointed as some Seller’s value their items more than the market does.

Our founder outlines the mental barrier on price versus time control here - https://www.youtube.com/watch?v=_EqG2RXQDhM&feature=youtu.be

MaxSold continues to reinvest all funds made in the pursuit of its vision to helping 500 downsizing and estate clients every single day (http://maxsold.com/maxsold-purpose/).

Canada
1 review
6 helpful votes
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Great experience
January 19, 2018

Had purchase items from max sold in the past and decided to try and use them instead of a garage sale. I was very happy with the results. Hope they can add a few updates to there cataloging app but other then that i can't complain. The staff was very helpful along the way, answering any questions that i had.

Date of experience: January 18, 2018
Canada
2 reviews
6 helpful votes
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WOOF! 5 stars from Baddog at 2dogsdigs! We have tried numerous consignment services, but found out about MaxSold and thought it was an intriguing option. Did our first auction in November, and were very pleased with the results. Sure it was nervous starting at $1 - but we had some items go well over $100 that we thought had little value, so it all balanced out. Any over 95% of our nearly 200 items sold! Planning our next one right now... so, yep - BigWOOFS!

Date of experience: January 18, 2018

From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.


maxsold.com
Rockville, NY, United States