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Maxsold exhibits a mixed reputation, with positive feedback highlighting efficient communication, smooth auction processes, and satisfactory customer experiences for both buyers and sellers. Many users appreciate the value they find in auctions and commend the professionalism of the staff. However, significant concerns arise regarding misrepresentation of items, lost goods, and communication issues, particularly during pickups. Customers also express dissatisfaction with the handling of complaints and the company's response to service failures. Overall, while Maxsold has a solid base of satisfied users, addressing operational shortcomings and enhancing customer support could improve their reputation further.
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I have won a few auctions for antique dolls and toys that I defintely would not have gotten for the same great prices elsewhere. And I love the mix. Never know what you might find! Other auction sites can be rediculously expensive and seem impossible to win at. Maxsold is fair and priced right.
I have spent many hours searching MaxSold auctions near me... bought many items for my home. From furniture to art work... I recommend this site to everyone... but maybe I should keep it to myself. LoL...
The folks at the pick up, are always polite and friendly and very helpful. And great finds, lots of collectble item's. Can't wait for the next auction to start. Must cheap out MAXSOLD
Able to search for awesome items and collectables. I've bought everything from cupboards to jewellery.
This is the logical evolution of auctions. These folks are fair, friendly and a pleasure to deal with. I have spent a good bit of cash with MaxSold and am happy with each and every purchase so far!
The site loads correctly, emails are prompt, and I have gotten exactly what I expected everytime. Sales pickup has been a breeze.
Highly recommend this to any deal seeker or auction enthusiast.
I recently started using Maxsold working with an appraiser to auction the contents of a clients home. It was a very simple process. The final day of the auction I was reviewing it online and my partner happened to see something he wanted. We set up an account and bid on a few items and the process was so easy! I will definitely be using this website more!
The best staff, comforted me during the time of selling everything I own. They represented themselves as professionals and as human beings. See the the pics below before and after the sale. 99% of everything sold!
Using MaxSold 8 times now, every time I go to the locations for picking up my treasures, the items are always ready for me to collect (or wrap) and the staff are friendly and most helpful. Thank you MaxSold!
I have been a buyer/customer of MaxSold for at least 6 years and have enjoyed the thrill of success I have experienced with some of the great wins/purchases. Being a disciplined buyer, I look for and select only the items I wish to purchase. Though there were times when I have been outbid, I am usually successful most of the time - and thrilled when my bids succeed.
It took a little time getting used to the rules on MaxSold, but when I did, my fun began and has yet to wain.
The on-site Staff has also been most attentive and helpful, on every occasion I have to collect my items.
I look forward to obtaining many unique items of interest, as many of them are no longer available on the open market. I shall continue to be an appreciative client, as long as I can contain and exercise my enthusiasm.
Well done MaxSold and I wish you continued success!
I have 'won' the most incredible items. Just this past week I 'won' a Waterford vase and a Lenox vase and 2 other items--all for just $35. I looked up the Waterford Vase and it sells for over $225. Like i said--I am totally addicted!
I love the idea of maxsold and the fact that it gives people a way to find unique items and a chance to get these items at great deals. I've recently started to collect unique vintage items, I've had great luck with maxsold. You have to pay close attention to the lots and lot details of everything you are considering bidding on and have the availability to pick up the items. I have purchased items from a few auctions where maxsold has people onsite, generally these folks are very polite and helpful if and when possible.
MaxSold had items I wanted to bid on, and I was a little concerned because the auction was ending soon. I was happy to find that it was really quick and easy to sign up and start bidding. I was glad to win two lots.
Amazing service amazing website totally hassle-free I don't think I've ever had such a great first-time experience with an auction company already start bidding on my second auction I would definitely recommend
I have bought MANY things off Maxsold and have never been disappointed. Descriptions are always accurate (no one saying BNIB, only to get there and find that Salvation Army wouldn't even take it), if there is damage they say so, if not, great! Have never had to try to return anything and have never had them over charge me. If you ask me, it's better than eBay!
Can't wait to win again! Thanks MaxSold!
I love bidding on line, like a garage sale from home! Every sale brings something new. People are always pleasent.
Gayle M
I've not sold with Maxsold, but have bought a few times. The site is easy to use, and pickup of items is only days afterward. The only issue I have is that the pickup times are very narrow and specific. Don't bid expecting them to ship it to you or wait if you get stuck in traffic. Living near LA, sometimes traffic IS an issue- just plan ahead and give yourself lots of drive time. Not all of the pictures do the items justice, so there is some risk. There are some items that are dirty, and you need to pack things up and move them yourself. I've found unique and useful items, and cheaper than estate sales. I picked up some china today, and it was a great deal!
Huge variety of items you see to bid on all the experience is a ton of fun and I end up with great pieces to add to my collection or to pass on to someone else who really wants it! The auctions are wonderful and have amazing finds. No 2 auctions are the same.
Answer: The site states clearly that you must pick up your article at the specific time and place. If you cannot do that or arrange for someone to do it for you... then don't bid.
Answer: Definitely not on their youtube channel as they've removed the ability to comment. This alone was enough for me to steer clear.
Answer: Please see our past auction results at http://maxsold.com/past-auctions/ - every auction we've done is listed for public viewing. You will see the sell through rate for each auction, and you can calculate the percent sold. Our average sell through is 98.7%.
Answer: Winning bids are charged to the credit card on file right AFTER each auction ends, along with 10% buyers premium and the applicable retail sales tax for your region. The first time you bid at any of our auctions, your card will be pre-authorized for $1.00. However, it is only a bank authorization for validation, not a charge, and it is usually removed in about a week by your bank.
Answer: Hi Peter, We found that when minimum bids or reserves are put on items, they typically go unsold. For more information on why we start our items at $1 check out this link: http://maxsold.com/reserve Here are some Seller FAQ's https://support.maxsold.com/hc/en-us/sections/200632154-Seller-FAQs You may also reach out to our sales team directly at our toll-free number 1-877-257-7799 ext 2. Regards, MaxSold Support
Answer: $700 + 30% if they do the photos and pick-up. If you do the work on your side it is $300 or 30% whatever is higher. It is near the bottom of this link. https://get.maxsold.com/sell-with-maxsold/
MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.