MadMuscles

Do not subscribe to their plans. This provider is only interested in making quick bucks for a very average workout plan and inducing you to click on additional and useless nutrition plans.
They demonstrated their bad faith by refusing to refund unnecessary plans. The way the checkout is structured aims at facilitating clicks without confirmation window, acceptance box, etc. Before you know it, your credit card is charged. Stay away from this company which is just one inch before reaching a pure scam status.
Stay away
Do not subscribe to their plans. This provider is only interested in making quick bucks for a very average workout plan and inducing you to click on additional and useless nutrition plans.
They demonstrated their bad faith by refusing to refund unnecessary plans. The way the checkout is structured aims at facilitating clicks without confirmation window, acceptance box, etc. Before you know it, your credit card is charged. Stay away from this company which is just one inch before reaching a pure scam status.

The standard responses received from the MadMuscles are a combination of lies and bad faith.
1. They argue that approval is sought before charging. This is NOT true. I challenge the Company to show screenshots of their check-out process, which aims at facilitating immediate charge without any "click the box" to confirm agreement or confirmation of payment.
2. Their refund policy is simply drafted for avoidance purpose. I am reproducing it for entertainment purpose:..."you are eligible to receive a refund provided that all of the following conditions are met.
1. you contact us via email *******@xxx within 30 days after your initial purchase and before the end of your subscription period; and
2. You have followed the plan for at least 14 days in a row and can demonstrate this by providing us with a screen video or screenshots of workout plan history, which you have personally passed. (?!?)

It will take your time to fill out forms and answer questions and at the end tells you you must pay. Why wasting peoples time!

Complete robbery, no plan, bait and switch, impossible to cancel and awful customer service, stealing money.

It's a scam! If you cancel subscription they still take money out of your account. Only get if u intend to never cancel it.

The store your card details and keep charging you for unwanted services even after you tell them you don't want it. Stay away.

Horrible customer service and horrible product. No refund available. Misleading facebook ads. Waste of money.

They won't allow me to cancel even with medical reasoning. Very unfortunate that a company like this is around. Please go anywhere else.

DO NOT DOWNLOAD THIS APP! Misleading advertising leaves you with being charged lots more money with no easy way to cancel!

Hello, I'm 61 yrs of age. The Mad Muscle app is a rip off, a joke, they stole my money and refused to refund my loss. They're not senior citizen proof, because a person can be 100yrs old, they don't care. They don't have any system in place to protect disabled people. They set us up for failure and they take advantage of people who don't understand their app. They give no medical advice. They just take people's money without repercussions.

When someone makes a mistake while applying on joining and when they attempt to get to their plan, it's not promising especially when the plan doesn't populate after downloading. Me being confused and thinking that I'm being scammed I immediately withdrew to cancel my subscription and request for a full refund.

I was immediately turned down by their billing department due to their bogus misleading refund return policy.

I followed their instructions on number one couldn't follow instructions number two, because my personalized workout plan wouldn't open, I didn't have access, then I got spooked on being scammed. Now they want me to continue with their Mad Muscle app for three additional months absolutely for free no other charges will ever appear. They will be very excited to see me stay with them.
I told them their company is a rip off scam. You took my money and slammed the door in my face after I requested cancellation of the account. All I wanted from you was my money back, nothing else, why would I continue with this product when it's not guaranteed refundable, when you guys don't honor cancellation rights for the customers.

Mad Muscle said: Regarding your refund request, we have specific rules and policies in place that guide our decision-making. Unfortunately, your situation does not meet the criteria for an approved refund. Though I cannot process the refund, as a kind of my deep appreciation, I would like to offer you access to your plan. I hope to hear from you soon.
Regards,
Billing Support

De tog betalt 2 gånger! Tydligen för själva träningsprogrammet, men sen ett tillägg!
Lurig registreringssida, man luras i att välja extra tillägg som kostar extra, för att gå vidare.

Fast man kontaktar de efteråt, så säger att "refund" är inte möjligt.

De ger dig 3 månader gratis, så att du inte lämnar. Efter 3 månader börjar de dra pengar igen automatiskt, utan att du vet.
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They charged me 2 times! Apparently for the training program itself, but then an addition!
Tricky registration page, you are tricked into choosing extra add-ons that cost extra, to move on.

Although you contact them afterwards, they say that "refund" is not possible.

They give you 3 months free, so you don't leave. After 3 months they start withdrawing money again automatically, without you knowing.

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¡Cobraron 2 veces! Aparentemente para el programa de capacitación en sí, ¡pero luego pagas por una o 2 adiciónes!
La página de registro complicada, te engaña para que elijas complementos adicionales que cuestan más para seguir adelante.

Aunque te pones en contacto con ellos después, te dicen que no es posible el "reembolso".

Te obsequian 3 meses gratis, para que no te vayas. Despues de los 3 meses, te comienzan a cobrar denuevo automaticamente, sin que lo sepas.

From day one they over charge you and never refund you. AVOID LIKE PLAGUE. This ap must be reported and closed down ASAP.

Völlig absurde Übungsprogramme. 60 Kniebeugen, mit 3 Wiederholungen, also 180 Kniebeugen? Völlig absurde Ernährungspläne: 4x am Tag Lachs? 4x am Tag Thunfisch...? 4x am Tag Avocado? Was soll das? Und dann das auf Abzocke angelegte "Abonnement" Konzept! Kündigen kann man nur, wenn man 2 Monate Gratis akzeptiert, die dann wieder zu einer automatischen Abbuchung führen nach 2 Monaten!
Falls man in die Falle getappt ist und mit Paypal bezahlt hat: SOFORT DIE AUTOMATISCHE ABBUCHUNG AUF PAYPAL LÖSCHEN (sihe unter WALLET)!

Fake and charge in your atm... Son unos tomadores de cuidao! Te hacen cargos en la tarjeta y no te lis devuelven

No paguen, la política de reembolso es una mentira y la App es mediocre. NO PAGUEN, LOS VAN A ROBAR!

Really not impressed with mad muscle. I purchased their 4 week special and they also charged me for a coaching program as well. I immediately contacted them within a few minutes and they have refused to refund me. I would stay away from the company as they are only interested in your cash.