MadBid changed ownership on June 12, 2022. Reviews published before this date may not be indicative of the current business or business owners.
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MadBidReviews 397

3.0
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MadBid Reviews Summary

The company has garnered a mixed reputation among customers, with some praising the potential for significant savings and a positive experience with customer support. However, a substantial number of reviews highlight serious concerns regarding product quality, misleading descriptions, and a lack of transparency about fees. Many customers express frustration over difficulties in obtaining refunds and the perceived gambling nature of the bidding process. Overall, while there are positive experiences, the prevailing sentiment suggests caution, as numerous users report feeling misled and dissatisfied with their purchases.

This summary is generated by AI, based on text from customer reviews

shipping
30
returns
25
GB
1 review
29 helpful votes
Follow A L.
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Scam
June 7, 2015

So... you join up and then find you have to spend at least £30 to buy a few bids. You set your privacy settings to make sure they keep your info confidential and start.
It costs you to place a bid. If you do something crafty like wait till there is only a second or two before the auction ends... it backfires as the timer resets and gives everyone else plenty of time to bid. At 1p a bid, when it shows the current bid at £200 that means they have already earned £200 from all the 1p bid charges. If you win, you have to pay the winning price and you've used up loads of bid credits to do it.
I closed the account within an hour of opening it... and although I can't prove anything... It's a strange coincidence that an old email address I rarely use and has been quiet for years suddenly becomes the subject of every timeshare and credit card seller on the planet.

Date of experience: June 7, 2015
GB
2 reviews
20 helpful votes
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Waste of time and money, can buy items on line same price or cheaper and defiantly quicker, don't go there, had to give one start to leave review but not worth that.

Date of experience: May 31, 2015
GB
1 review
21 helpful votes
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Many old sayings are valid today.
With this particular company..."It definitely IS too good to be true!"
Give your money to charity rather than these legalised scammers. You'll feel better.

Date of experience: May 30, 2015
GB
1 review
33 helpful votes
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Scam
May 17, 2015

The Guardian just did an article on it. They found it impossible to 'win'a bid cheaper than the rrp. In fact it works out much more expensive. And of course if you don't 'win' u lose your money.
They also couldn't find or verify any of those people promoted as getting good for a faction of their value.
Many of the people who have their money taken on this site are vulnerable. Its the moral equivelent of robbing little old ladies.

Date of experience: May 16, 2015
Australia
1 review
28 helpful votes
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It's a rip off.
May 3, 2015

Unclear how it works even the demo fails to mention if you don't win auction you still lose credits. I lost $89 and have nothing to show for it. When the auction ends it hasn't just gone for that price but also the credits bought to bid. It may not technically be a scam but I'll call it a SCAM just the same.

Date of experience: May 3, 2015
GB
1 review
48 helpful votes
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Registered and bought £49.99 credit and did some bidding. I did not win anything but the message appered "you have not enough credit". It was at the weekend so I could not ring them I rang Pay Pal, they confirmed that the money succesfully went to Madbid! But where was the money? Paypal told me that they will write to them in the mean time they adviced me to send them the e mail too. Which I did but no reply and pay pal had no reply eighter. Finally I have called them and found out that basicly as soon as you start bidding soon your money disapperas even though you do not win anything!

Did not relaise I was involved gambling website. How can they call them self auction company when you do not win anything but still pay for it! Could not beliieve this kind of compay are exist in UK. They refused to pay the money back. Aperantly it is on the terms and conditions and I should not sign it without reading it. I know I will not get my money back but just want to warn others. Liverpool Lilily

Date of experience: April 30, 2015
GB
1 review
36 helpful votes
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SCAM
April 28, 2015

£35 into my account.

Every time I try and bid on something "someone" else bids over me.

The minute I let the clock run down and don't bid, that "bidder" wins the item.

Complete scam!

Date of experience: April 28, 2015
GB
1 review
15 helpful votes
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Shameful rip off!
April 24, 2015

Perfect example of proof that our politicians don't give a damn about their employees!

Date of experience: April 24, 2015
GB
1 review
37 helpful votes
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Mad Bid
April 24, 2015

I joined Mad Bid after reading a 'review' on daily mail online! You would have thought that it was ligit! WRONG, it was an advert written to look like it was a reporter having won an iphone for silly money. I joined, then it asked for £50, not much info to tell me that my £50 only bought me bid money! Now I have all this money and lots of bids available but nothing that I will even get close to winning due to the way it is set up.
Waste of money, time and should not be allowed to 'look like editorial' on Daily Mail online... shame on you... you money grabbing shisters just like the website Mad bid!

Date of experience: April 24, 2015
GB
4 reviews
33 helpful votes
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Absolute rubbish... If u have noting to do all day and night just watch people stare at the pennies being piled in by people who clearly do not know what they are doing. A car has been in auction for weeks and has had bid totalling ******* pennies - that is £462.19 to me and you. So if some wins a car at say £9000 how many pennies is that. How long do u wait.
It's a scam, con and should be banned
Keep well away... I am going to buy and try and get my money out.

Date of experience: April 23, 2015
GB
1 review
29 helpful votes
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Scum
April 21, 2015

I have recently joined mad bid, and I have bided for almost 100 bids. However after I have decided to leave the website, they refused to refunded my account with the remaining credit. I even said forget the credit you reimbursed me. I just need my money the one that was left in the account. To everyone don't ever think of joining this $#*!ed up website, as they are scum. You are not going to win nothing. Save yourself from extortion of this website.

Date of experience: April 21, 2015
GB
1 review
33 helpful votes
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No wonder it's called mad bid as you would be mad to bid on this site. Anyone who is asked to part with cash before you can even find an item you want to buy! Alarm bells started to ring in my ears. I have just finished reading some of the reviews here and I am glad I never purchased any credits at all. I feel sorry for the poor people who have been taken in by their website. Stay away from this site do not enter any payment details.

Date of experience: April 20, 2015
GB
6 reviews
27 helpful votes
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FELL FOR THE SCAM
April 19, 2015

I had done a lot of research on this site and many reviews were great (the whole reason i signed up) I am more than convinced the reviews are people who have been paid to write amazing reviews of MadBid! Terrible site stay well clear, It is not explained well enough, that buying credits is just to waste on just being able to bid, i am guessing this is just how they make their money, very shocked how i had spent £49.99 worth of credits without a single thing to show for it! Awful scam, I shall be warning people to stay well clear! Adverts & false reviews are what this site thrives on. Pay full price is my advice

Date of experience: April 19, 2015
Germany
1 review
28 helpful votes
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Creme de la Scam!
April 12, 2015

I'm usually always suspicious when something seems too good to be true, but i gave it still a shot because of their deal buy 1 Package get 3 Gratis! With 34.99 € I bought 290 MadBid Credits + Bonus of 870 = 1160 Credits. So i started strategically by bidding on Credit Auction for 1950 (Worth RRP 234.99€ and i Won it with just 300 Credits and the cost was 5,09€ + ridiculous shipping of 1,99€ for virtual goods... I didn't have much money left on my account, because i helped my Parents out. But nevertheless you have 48H left till the payment must be don, after you have won an item! So the next day i went to my Bank and filled my Bank Account. I wanted to pay the won item for 7,08€ but i couldn't! When i tried to pay for it something came up "This Auction has already been paid" there was still 24h left till the Won item expires if you don't pay!
Stay away from this clever bidding(Gamble) scam.

Update: I contacted MadBid via Telephone Service, and really to speak on their behalf. They fixed this problem, it was some sort of payment transaction problem etc. so i got the 1950 Credits for 7€. Just to clarify things, but still i'm not sure if they are using Bots/Scripts to manipulate the Auctions. Because sometimes I see some strange Usernames and they are everywhere mhmmm

Date of experience: April 12, 2015
GB
1 review
18 helpful votes
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Stay away it's a scam
April 12, 2015

Their headline is you can save upto 80% off rrp which is complete lies as you have to pay to bid and unless you've been dam lucky to win an auction with one bid it's going to cost you a hell of a lot more, probavly more than buying from a reputable shop in the first place for some items.

They even make it look like they are doing you a favour by offering the Auto bids function, of course they want you to use it as it keeps the bids increasing and using all your credits up, then they have the auto top up (max £100 a day) just to screw you even more.

There's also the rookie auction scam that's offered to you as you sign up, probably the only auctions that most will win but by doing so exempts you from receiving your credits back on auctions you didn't win as conditions are that you can't have won any auctions to get your credits back.

Don't believe the adverts, would be better to spend your money on some lotto scratchcards

Date of experience: April 12, 2015
GB
1 review
43 helpful votes
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Phew
April 9, 2015

I signed up yesterday, i was a bit confused as to why i was being asked for money before i could even get onto the site to see what was for auction, luckily that rang alarm bells and decided to research further and stumbled across these reviews.
You don't pay for your dinner without looking at the menu!
Madbid will not be getting a penny from me.

Date of experience: April 9, 2015
GB
1 review
29 helpful votes
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Only a few items being auctioned at a time and you need to sit there all day watching it. Didn't have the time to do that so turned on the auto bid. Half an hour later fifty quid down I was out of credit with a massive £2 discount to claim. It's a massive rip off and waist of time. What a con

Date of experience: March 31, 2015
GB
1 review
15 helpful votes
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Legal theft is on the up brilliant way to con people well done mad bid

Date of experience: March 25, 2015
GB
1 review
49 helpful votes
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Madbid Madness
March 25, 2015

Madbid.com madness. Signed up for an account depositing £300. Lost the Apple set auction I was hoping for but got £224 back from a promotion they were doing. So I topped it up with another £132 to buy a DSL camera from their website and two days later they flagged my account as being suspicious. I then sent in the required documents requested, a scanned copy of my licence, latest council tax bill and signed declaration but despite all this they it still isn't good enough! They said they can't see the picture on my licence which isn't surprising because I'm black!

My licence clearly shows my address so does the council tax bill, I've signed a declaration and even sent them a scanned copy of my credit card but they still wont release my account or send the item I bought!

Date of experience: March 25, 2015
GB
1 review
25 helpful votes
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I paid my money played the credits £99 and got nothing it a rip off they should be stopped if i did this someone would call the ploice

Date of experience: March 24, 2015

About the business

Founded in the UK in 2008, MadBid.com is the largest European pay-to-bid auction website, operating in 5 European countries including Italy, Germany, Spain, Ireland and UK. With over 2,000,000 registered users and nearly 1,000,000 unique visitors pe...


madbid.com
Founded in 2008
Surrey, Surrey