The company has garnered a mixed reputation among customers, with some praising the potential for significant savings and a positive experience with customer support. However, a substantial number of reviews highlight serious concerns regarding product quality, misleading descriptions, and a lack of transparency about fees. Many customers express frustration over difficulties in obtaining refunds and the perceived gambling nature of the bidding process. Overall, while there are positive experiences, the prevailing sentiment suggests caution, as numerous users report feeling misled and dissatisfied with their purchases.
This summary is generated by AI, based on text from customer reviews
This Madbid online cheating company has cheated me after taking my amount they have not supplied my products. I have wrote nearly 100 off mails to them. But now they are telling that they have kept my account in Buyers protection. So now they are asking me to provide the credit card copies & statements of credit card which I have used. The payment has been received by them Now they are not giving my product Let me know in this world after taking payment for my products after 10 to 12 days any online store or any online bidding company can ask this copies Which is very private to us. Now there are lot online fraudulent is happening. How can they ask after taking my payments. Any body pls suggest if we have give our credit card copy & statements copies to them to verify the payment methods. Kindly pls share this to your all friends how this type of companies are cheating us like this.
This auction site is the best one I have ever joined! Winning definitely happens and if you don't win you can use your bids as credits towards the end purchase of your desired item. Shipments are ultra fast too!
Update on the review below:-
It took a while, but eventually I did receive a considered email from Customer Services and I was given a full refund. This company is definitely not as bad as I depicted in my review... and I am happy to add this postscript by way of balance.
Original review:-
I reviewed this business yesterday and was surprised this morning to find that 84 people had read the review.
Scrolling down through all the negative comments from others, I was struck by the number of "Daily Mail" references.
Why not join me in asking the DM to investigate and run a follow-up to their advertorial; this time without the positivity? Just send an email to The Daily Mail ("*******@dailymail. Co. Uk") telling your story. Let people power prevail.
If you paid by credit card, you should claim a refund. The rules and costs are not shown clearly upfront. Mastercard refunded me immediately when I explained to them what had happened.
Don't be get fooled by them, you will endup losing all your money and get nothing out of it.
Springing up all over the place are so called Auction sites, were you can purchase a £600 I phone for £30, well its possible if you are extremely lucky, but in the real world this is how it works, you purchase credit tokens to bid, I got 500 for £49.99 with an extra 500 bonus,
I decide to win a £49.99 keyboard, & started bidding, I didn't win the item as I ran out of credits, which means I paid out £49.99 if I had won it I would still have had to pay the Auction price which is now £13.56 + £8.99 shipping, as I was not the only 1 bidding & lost, this £49.99 keyboard has probably made Madbid £in excess of £300, this is an out & out con, you would have to be very lucky or cagey to get a deal, you certainly don't want to start the bidding & use lots of your credits, but in reality I would stick with finding a genuine deal on Ebay were you can make a bid of the most you would pay & let the Auction run, or as I do find the best buy it now price & get it straight away, do not use these sites, no matter how much you are told that someone saved, for every 1 person that got a bargain, 10 lost money, bookies love to shout about the 1 person that had a big win, its great for more business.
I read a number of reviews (should have read and researched more) and they said that the guardian, as well as other newspapers recommend this site. So being new I looked into this further and the site itself said that if you do not win on your first auction the. Madbid will refund you a maximum of 500 credits. So I bought £50's worth and started bidding. It's a scam not only did I not win although my bid of £110 on the item was greater than the successful winner of £109, I did not receive my 500 refunded credits for being a new customer who was not successful!
DO NOT JOIN AND WASTE YOUR MONEY
Unfortunately this site is a scam you will never win anything and to make matters worse each time you bid and don't win you loose credits unlike a real auction where if you bid and loose it doesn't cost you anything. So if you want to spend some money give it to a worthy cause.
You also going to see positive comments about this site... they probably work for the madbid... don't be fooled... keep your cash
Avoid this site, your only gonna lose your money and get nothing. Avoid avoid avoid
I bought £49.99 worth of credits but didn't find anything on the site that I wanted. I ended up bidding for something I didn't need or want just to avoid forfeiting my money ( which eventually happened anyway). I am advising everyone now to avoid madbid.com like the plague. There are plenty of trustworthy discount stores where you can buy online without getting ripped off. Only gave one star as unable to give nil.
Pure and simple! One big scam and we do not tolerate this in England so your days are numbered scammers!
This site is a complete con, you will get a better deal by shopping around on line. The chances of getting a great deal are less than zero. Forget it it
Well i fell for the scam i put £49.99 on there for 2500 credits i bid on a couple of items when i realised this is just a scam so done the auto bid on an iphone that looked like it was about to end it used all my remaining credits about 2200 in about 1.5h STAY CLEAR
Again like others have just purchased £49.99 credits, was bidding to win another amount of credit, after reading that this was best way to gain on the site. Just when the bidding was getting close to closing i got the message i had run put of credits!... couldn't believe it!... i was furiously looking around site to find out what happens as i had read something about getting some type of discount using the credits spent... but it said i didn't have any available... and even if i had it could only be used against extortionately priced items i could never afford to 'buy now'... It is blatantly a scam and i'm MAD at Mad-bid and myself for being a sucker!
Madbid is the worst site i've ever used. What the site should be called is "moneygrabbers.com". They con people out of their hard earned cash.
It's disgusting how this site can get away with presenting themselves as a penny auction site when in fact it is a gambling site, it's beyond me. At least gambling sites state what they really are unlike these charlatans who pretent they are doing people a favor by deluding them in to thinking they u can win through auction top quality bargains for a small price when in fact u end up paying well over the odds, thats if u win anything atall after spending hundreds if not thousands of credits, but it's ok cos they give u earned money in exchange for used credits to spend in their madshop, again looks like ure getting discounted bargains but no ure not, copy the items into google search or ebay and amazon and u will soon see that u can get these items much cheaper with free delivery also which madbid do not supply. Also i've noticed on Madbid that the same bidding names pop up over and over again sometimes on 4 or 5 different items at a time. I would never suggest they are bots but they sure behave like them.
Take my advice and stay well clear of this site and sites like Madbid. Save ur hard earned money for the likes of ebay or amazon.
An unbelievable scam. Stupidly I bought £50 of credits, watched some auctions to get a feel for it. When a couple of weeks later I returned to the site to try my luck I found I had no credits in my account. I may or may not have touched an Auto button, either way it used all my credits bidding for an item I had no interest in without me knowing about it. As you would expect from a scamming company the answers to my questions as to how this can happen are nothing short of insulting. Steer clear of this company!
I thought i would try Madbid as I love ebay! But I was left feeling disappointed and ripped off:(
I registered £50 as that was the minimum. My introductory experience of bidding was confusing and I lost all my money very quickly and won nothing:(
Then I was offered £50 off a product in their discount store. This is the only way to get your £50 back by the way!. So after careful considerationI sent it on a camera BUT to my absolute horror at the point of check out I was charged the full price! I had no choice but to phone madbid and report the problem ( god only knows what that call cost me!)
They admitted there had been an error on their part and promised a refund within 5 days. This did not happen! AVOID MAD. BID IT IS A CLEVERLY ORGANISED CON!
My first day on madbid I managed to spend £100.00 without knowing because of auto top-up which does not inform you what is really happening. After 5 hours I then got 6 email saying Yay! You have just giving us all your money.
I tried to read the information but they didnt explain very well on how to use the site. So they managed to catch me out.
Cross
Not going to use this site again
I am nobodies fool. Rephrase that I was nobodies fool. I read an article added on the end of a sky news app which I thought was from a "which" type magazine telling me that Madbid actually worked!
I fell for it. Impossible to win anything on these sites what a pile of rubbish!
DO NOT WASTE YOUR MONEY ON MADBID
Answer: Yes, you have to pay first and then wave goodbye to it and to loads of time.
Answer: The site is a scam. Its a BETTING site not bidding site.
Answer: DONT BOTHER... U ARE GUARANTEED TO LOSE THE LOT AND YOU LEAVE WITH NOTHING!
Answer: Give them money first, then you lose it, my advice is don't go there
Answer: This is illegal, companies are not entitled to take random amounts out a customers bank account, regardless of their terms & conditions. You must report them to BBC watchdog, trading stanards (your local office) etc we have to gwt these people shot down they are crooks
Answer: Please do not trying joining them. They are nothig but cheaters. I have lost my money here and I am from Goa. So be carefully. If you want to be cheated, please go ahead.
Answer: Please contact us via the madbid site. Site jabber has nothing to do with Madbid
Answer: Lynn, can we look into your question a bit more please? Please provide us with you contact details via Madbid's contact us page: https://uk.support.madbid.com/support/home
Answer: Go to Apple store and buy it. It'll be 100 times cheaper than winning on madbid.com
Answer: Send me your money... no... there's your answer
Founded in the UK in 2008, MadBid.com is the largest European pay-to-bid auction website, operating in 5 European countries including Italy, Germany, Spain, Ireland and UK. With over 2,000,000 registered users and nearly 1,000,000 unique visitors pe...