LiveCareer has a rating of 3.3 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
I received great, prompt customer service from livecareer!
Recently spoke with my perfect cv member and found him very helpful. Thanks
Greetings Kamran A.
Thank you for the feedback. We are committed to providing great customer service. We take all feedback very seriously. We are glad that you were satisfied with our service.
Best Regards,
Livecareer
It was great talking to Victor and he helped me solve my queries.
Greetings Sam d.
We are glad to be of help. We wish you the best in your career search.
Best regards,
Livecareer
Was very easy to use, Had allot of response from resume. Now hired at a company.
Greetings Gilbert M.
Thank you for the feedback. We are committed to providing great customer service. We take all feedback very seriously. We are glad that you were satisfied with our service.
Best Regards,
Livecareer
Was able to cancel my account and receive a refund no questions asked. Very professional
Greetings Meghan C.
Thank you for the feedback. We are committed to providing great customer service. We take all feedback very seriously. We are glad that you were satisfied with our service.
Best Regards,
Livecareer
This service made the experience of creating my resume quick, easy and hassle free.
Thank you for sharing your feedback and rating us five stars!
Overall, he was very helpful and informative. I really appreciated it!
Hello Tiara L. We are happy to hear that you received the support that you were looking for. Feel free to contact us at customerservice@livecareer.com if you need further assistance on any of the concerns that you may have regarding your account.
Best Regards,
Livecareer
It made my job hunting preparation so much easier.
Greetings Vicki S.
We are glad to be of help. We wish you the best in your career search.
Best regards,
LiveCareer
My computer sucks but i was more than willing too pay for this service. Thank you.
Thank you for sharing your feedback and rating us five stars!
Didn't know what to expect and find the process simple
Thank you for sharing your experience and rating us five stars!
Hi JJ J.,
Thank you for your positive review. Your feedback is very important to us. We are thrilled to know that you find our services helpful and efficient at the same time. Once again, thank you for using our services.
Best Regards,
The LiveCareer Team
Loved the resume writer- my employers were impressed!
Hi Svetlana M.,
Thank you for your positive review. Your feedback is very important to us. We are pleased to know that you loved your brand new resume. Once again, thank you for using our services.
Best Regards,
The LiveCareer Team
Awesome. I have been a customer with LiveCareer for 15 years. Gets the job done every time.
Amazing to hear this! We're always happy to help you and thanks for being a loyal customer.
Good site, with lots of ideas on how to present your CV for different jobs
Hi Graham:
Thank you so much for your Review! We are glad to hear that you were able to create your cover letter and had a positive experience with our product. Please feel free to contact us if you have any questions or concerns.
Best Regards,
LiveCareer
Steven went above and beyond to explore every option for me. Excellent customer service
Hi Matthew V.,
Thank you for your positive review. Your feedback is very important to us. We are happy to know that Steven went the extra mile to help you. Once again, thank you for using our services.
Best Regards,
The LiveCareer Team
Resume was easy to do. Great suggestions and customer service.
Our Customer Service Agents are always here for you, Karen, so if there’s anything else we can assist you with, just get in touch.
The resume template is user friendly and professional.
Hello Judy A.
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best.
Best Regards, LiveCareer
Payment has been processed and I have not received the resume.
We're very sorry to hear that you are unhappy with our website, Laura. We'd love to hear from you directly to find out what happened or how we can make this better for you.
When you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Resumes were great; cover letters less so, at least for someone with little work experience.
Thank you, Michael, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
I reserve my judgment until reception of the document.
We appreciate the feedback, Yao and we completely understand, let us know what you think in the end!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
We are really glad that you had a wonderful experience while receiving our customer care Anthony. Looking forward to assisting you in any further concern or doubt you may have on our service.
Best Regards,
LiveCareer