Overview
LightInTheBox has a rating of 4 stars from 13,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Aucun problème. Satisfait aucun problème. Satisfait aucun problème. Satisfait aucun problème. Satisfait
Direi tutto ok e convenienza per prezzo qualità... unica pecca è l azzeccare le misure dell abbigliamento che a volte non combaciano..
Goede kwaliteit, de kledingmaten zijn goed (behalve broeken) en de afwerking van de kleding is perfect (alleen bedrukte blouses hebben vaak afwijkingen).
Wel betreur ik de omslachtige methode als je iets terug wilt sturen.
LITB offers a wide variety of itemsof very reasonable quality against a very acceptable price.
I've done business with LITB for an extensive period of years and have yet to be disappointed.
I'm being updated about the status of my order on a regular basis.
I have been doing business with LightIinTheBox for a number of years and have never been disappointed. All in all I have found the quality, prices, sales conditions and delivery times of the products offered certainly very acceptable.
The item I ordered was of poor quality, and the colour differed from that advertised online. I complained and was offered varying amounts of 'credits' to my account if I kept the item. I asked for a full refund as the item was not fit for purpose and I was mis-sold.
I am still in dispute with the company, trying to resolve this issue. This is my first order, and I will never place a future one. Avoid purchasing anything from 'Lightinthebox' They have no customer service, and if you need to return any items, you have to post them to Asia your own cost!
Saw a beautiful jacket and ordered an Xl in beige. When I tried it on the jacket fitted at the back, the arm length was perfect. Only the jacket was far too wide and the colour wasn't as in the picture. When I wanted to return this item to China, I had to take care of it myself.
LightInTheBox was very kind to help me out of this unhappy matter: I can keep the jacket and I will be refunded.
My trust is back and I am very happy with this solution.
The jacket will be donated to a person with a handicap.
The woman will be happy and I have a good feeling again with LightInTheBox.
Thank you!
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103147257 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Merci pour la l'écoute et la rapidité du service client. C'est vraiment rassurant.
Ma commande s'est très bien passé. Surtout que l'article est vraiment beau et confortable.
Encore merci
I ordered a jacket, M. Too small. I email co and said I ordered large and would return the M if the large fit. Tried to get refund for M. Return must be made 14 days. They took 30 days to get it to me. Customer had said I would be able to return it. What. Ripoff.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103297260 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
I ordered this dress in size large, it fit but was just a little tight, I returned for an exchange for the XL. It was a fast exchange process and the XL fit. The dress is exactly as pictured, beautiful and good quality! I should have looked at the sizing chart before ordering. It definitely is true to size off of their chart.
Thanks Light in the box, you are great... The clothes are beautiful!
Was told goods would be delivered between 09/02 and 14/02 still waiting for delivery
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103378596 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Il manquait une chemise col chinois dans mon colis et la chemise blanche commandée en 4XL a été livrée en taille correspondante à une taille L ou XL.
Les deux autres articles sont conformes
Cher client,
Je suis Megha, responsable du service client de Lightinthebox.
Je suis sincèrement désolée pour la gêne occasionnée. Vous recevrez une assistance personnalisée dans les meilleurs délais.
J'ai créé le ticket n° 103438685 pour votre problème. Ce ticket sera envoyé à l'adresse e-mail associée à votre compte LITB. Veuillez le consulter; nous attendons votre réponse.
Au plaisir de vous aider!
Cordialement,
Megha
Service client Lightinthebox
I was able to find exactly what I wanted very easily and the prices were affordable. I love the site. It's easy to navigate. I'm not crazy about having to search for a long time to find what I'm looking for and I don't have to here. I've recommended the site to family many times.
Disappointed in the product i received it was suppose to be a full furred face werewolf and not a cheap knock off that had face in plastic or rubber the picture that i chose was right on but not the one i got
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
In order to solve your problem, would you please provide your e-mail address used in purchase and correct order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Megha
Customer Service
La robe est magnifique, la taille correspond parfaitement à mes mensurations. Un seul petit bémol, mesurant 1,62 m, elle est un peu longue même avec des talons de 13 cm.
Beaucoup d'articles proposés. Pas de problème dans les tailles pour les vêtements mais parfois déception quant à la nature du textile la précision n'étant pas suffisante dans le descriptif. Exemple 2 modèles de coupe identique, l'un en tissu laineux épais, l'autre en polyester fin sans avoir eu l'information.
Delivery time is good
The size is slightly slim
The fabric is all synthetic but well taken care of in manufacturing
For its price it is valid
O que nos eleva é a força de Deus e tudo que emana do Teu Poder. Nossa Senhora de Guadalupe, maravilhosa Mãe de Jesus, engrandece qualquer ambiente. Presentei-se com essa belíssima e abençoada imagem.
I purchased a printed shirt from LightInTheBox about a month ago. The design was unique and absolutely unique, no easy feat in an age of generic, mass produced designs. I got a lot of great comments and questions such as, where did you get this great shirt?
I've since then ordered more articles of clothing as well as accessories that are unique and eye catching. All of them affordable.
Cela commence à faire un moment que ce site me permet d'offrir des cadeaux originaux et jusqu'ici je n'ai pas beaucoup à redire...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103265253 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox