Overview
LightInTheBox has a rating of 4 stars from 13,651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Contact met de bedrijfsafdeling van hun. En ik moet zeggen dat veel bedrijven daar nog wat van kunnen leren. Zeer behulpzaam. Altijd even correct. Komen afspraken na. Super service.
The watch was as described, I have no complaints. The method of delivery was just fine. Thank You
I was looking for items to complete our Halloween costumes and they had item I couldn't find anywhere. The shipping takes some time but the items arrived within the window provided at time of ordering.
Usually good, occasionally sizes incorrect, if print on a shirt looks shiny in the picture it is not but I know that so that's not a problem. Most jewellery is not very good, though some is nice. Bought a few things that were described as silver with stone and that's what it looked like in the picture but it was very, very cheap metal with plastic, the pictures were of completely different items, the real thing looked nothing like that. So, in general I would say: Don't buy their jewellery
This order hasn't arrived yet, it is too early for that but my experience with Lightinthebox has been very good so far. If it hadn't been good I would have stopped ordering, the only thing I don't trust is their description of jewellery, that is often incorrect. Other than that I am very happy with Lightinthebox.
An incorrect item was sent but they solved the problem so my experience with Lightinthebox is still positive and I will continue to recommend it to others.
Usually good, only so-called silver with so-called stone was very cheap metal and plastic, not buying jewellery from them again
Occasionally sizes aren't accurate and if prints seem sparkly they're not. Once you know that it's fine.
Foi boa! Gostei sempre que o produto me agrade voltarei a fazê-lo para já não necessito de mais nada quando isso a contecer não isito em pedir novos produtos..
Dear Team
Your Service is very friendly. But does not have the competence it should have as to complaints. I put so many clothes and also shoes into the bin and mentioned this so many times, but nothing really happened, only Blabla. I won't do your job to add the review details, you can easily find out, KI is your perfect Partner. In General, it is my humble opinion, you're just fishing customers. Unfortunately. Few of the products offered on your platform are really nice. Like 1920 resembling dresses and accessories. Most of shoes, pullovers and underwear. Especially nylons are of extraordinary quality! On the other hand, rubbish quality is on offer, plastic shirts, trousers… and
As I said, I complained about quality etc. but I feel and felt lost. As you can't really return the products.
Anyway, I will always order one or the other item.
Kind regards.
Good things and clothes. Quality is Good. Side i normal. Positive+++
La merce è corrispondente a quanto promesso - spedizione nei tempi e corrispondente le attese tutto Ok
Ha funzionato tutto alla perfezione, il prodotto acquistato corrisponde in ogni dettaglio alla descrizione del catalogo
Polo agréable à porter et léger, il correspond bien à la taille demandée.
Par contre j'ai eu des frais supplémentaire suite à cet achat par ma banque
J'ai reçu un ensemble complet dans le deuxième colis et je suis agréablement étonnée que l'on m'a dit de garder le deuxième haut C'est pas courant mais c'est sympa Cordialement
Ma première expérience avec cette boutique, fût enchanté.Mais par la suite ça c'est gâté, la 2 ème livraison, un petit problème de grandeur, une chemise de même taille que les autres (2XL) et trop petite elle est jolie, je l'ai donnée. La 3 ème, fût une catastrophe. Deux chemises reçue une manche courte, taille 3XL, et devenue après lavage à 30° une taille Met la 2 ème à passé en L.4 èm, bien, la chemise, lavée à 30° toujours superbe. Malheureusement j'ai désinstallé. Leur site..
Hi,
I would like to order more at LightInTheBox, but the excessive shippingcosts are stopping me.
On my last order of 55,74 € there was a cost of 23,10 € for shipping, this is an additional cost of more than 41%.
As long as these excessive shippingscost are settled, I will order little to nothing.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have sent a personal message for your issue. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
I've had a great experience with this company despite initial reservations. The delivery time is more than reasonable and items are always as advertised and what I expect.
Great job and I look forward to my next purchases!
I have ordered several times (men's and women's clothes) and everything went great. The products are from good quality and the prices are great. One product could not be delivered because of such a great demand- so I was offered to cancel the order and get a refund or to change the order to another product. I changed to another cheaper product and received the remaining money as a refund. The order and payment is trustworthy. The delivery is reliable.
Bpost has "lost" my package voluntarily or not we would never know about it. But, Light in the Box help me as much as they can and, as we didn't find the package they refund me immediately my payment. Very happy they do that spontaneously.
Aucun problème. Satisfait aucun problème. Satisfait aucun problème. Satisfait aucun problème. Satisfait
Direi tutto ok e convenienza per prezzo qualità... unica pecca è l azzeccare le misure dell abbigliamento che a volte non combaciano..
Goede kwaliteit, de kledingmaten zijn goed (behalve broeken) en de afwerking van de kleding is perfect (alleen bedrukte blouses hebben vaak afwijkingen).
Wel betreur ik de omslachtige methode als je iets terug wilt sturen.
LITB offers a wide variety of itemsof very reasonable quality against a very acceptable price.
I've done business with LITB for an extensive period of years and have yet to be disappointed.
I'm being updated about the status of my order on a regular basis.
I have been doing business with LightIinTheBox for a number of years and have never been disappointed. All in all I have found the quality, prices, sales conditions and delivery times of the products offered certainly very acceptable.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Cher client,
Je suis Megha, responsable du service client de Lightinthebox.
Nous vous présentons nos plus sincères excuses pour ce qui s'est passé. Nous vous remercions de votre fidélité et espérons sincèrement que vous vivrez une expérience d'achat exceptionnelle.
Afin de résoudre votre problème, veuillez nous communiquer l'adresse e-mail utilisée lors de votre achat et votre numéro de commande (le numéro de commande que vous avez communiqué est incorrect, veuillez vérifier à nouveau), afin que nous puissions trouver une solution dans les plus brefs délais.
Cordialement
Megha
Service client