business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Italy
1 review
0 helpful votes
Follow Lodovica F.
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Tutto ok
April 1, 2025

Sia il vestito che la crinolina sono esattamente come vengono descritti nell annuncio forse il vestito dovrebbe essere leggermente piu' lungo. La spedizione ottima gli oggetti sono arrivati nel tempo previsto. Tutto ok

Date of experience: April 1, 2025
Hungary
1 review
0 helpful votes
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A rendeléseim mindig időben és elfogadható minőségben megérkeztek. Most miért kérik tőlem, hogy száz (100) karakternyi véleményt írjak? Ez már túlzás!

Date of experience: April 22, 2025
Germany
1 review
0 helpful votes
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Gern wieder!
April 16, 2025

Qualität entsprach voll und ganz der Produktbeschreibung. Sehr schnelle und unkomplizierte Lieferung. Preis-Leistungs-Verhältnis sehr gut. Gern wieder!

Date of experience: April 16, 2025
Italy
1 review
0 helpful votes
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Very satisfied
March 11, 2025

The products were up to my expectations, and delivery according to schedule.

Date of experience: March 10, 2025
Belgium
1 review
0 helpful votes
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Bunion
March 10, 2025

Good product pain on my toe is now minimal.Thank's

Date of experience: March 10, 2025
Mexico
0 reviews
1 helpful vote
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Satisfied customer - have ordered several times
October 16, 2024

Received my order in a remote village in Mexico--dirt roads gets you to my house. Everything came as ordered. Loved the polo shirt and the socks are amazing. One size fits all and they stretch perfectly to fit. Will definitely keep ordering ion future.

Date of experience: October 16, 2024
Netherlands
1 review
0 helpful votes
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Tigger suit
March 1, 2025

Absolutely stunning, and when I put it on. My children and granddaughter were in fits of laughter

Date of experience: February 28, 2025
Spain
1 review
0 helpful votes
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Vestido para eventos
April 1, 2025

El vestido ha tardado mucho en llegar porque me indicaron un mes y ha tardado casi mes y medio. La talla es más bien grande, conviene pedir una talla menos. A mí me sobra de pecho y de largo como 40 cm. Voy a tener que llevarlo a que me lo encojan. Pero el vestido es muy bonito y queda bien en general una vez esté arreglado

Date of experience: April 1, 2025
Alaska
1 review
0 helpful votes
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Recommendation for use.
January 25, 2025

I have ordered items from lightinthebox for close to 2 years now. I have been pleased with the items, the pricing, shipping and rapid response to any questions I've incurred.

Date of experience: January 25, 2025
Czechia
1 review
0 helpful votes
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I don´t know what does it means
October 22, 2024

I received three pairs of shoes and one of them were quite bad. The picture looked well, but the reality was unfortunately negative experience. Very cheap and bad goodz... It concerns the sandals (gold) with stones. Excuse my English, please. By, Hana Horecká

Date of experience: October 22, 2024
Hungary
1 review
0 helpful votes
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Néha becsapós
April 1, 2025

Némely árúról akkor derül ki, hogy milyen minőségű pl. Az anyaga, amikor már megérkezett. A pulóvereknél mindig csak az első mosás után derül ki, mennyire tartják meg a formájukat.
A textíliák között túl sok a műselyem.

Date of experience: April 1, 2025
Texas
2 reviews
0 helpful votes
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Don't waste your money
October 18, 2024

Do not waste your money. Sizes and color do not match descriptions. Your options for returns are horrific. I chose the 30% refund and keep the garbage I received for sake of simplicity. To return is a nightmare. Expensive lesson learned.

Date of experience: October 18,2024

LightInTheBox attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 18, 2024
LightInTheBox F. LightInTheBox Rep
7 months ago

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 103171599 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

Belgium
1 review
0 helpful votes
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Oversized blazer
March 5, 2025

Easy order, on time delivery,correct size, very pleasant clothing fabric

Date of experience: March 5, 2025
Netherlands
1 review
0 helpful votes
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Best products, delivery can be improved
January 14, 2025

Very satisfied with the products ( also material have been improved) delivery is already quite long and in this case arrived also after the dead Line foreseen ( even if delivery costa are not small)

Date of experience: January 14, 2025
California
1 review
2 helpful votes
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Well done (mostly)
December 26, 2024

This site has many different products, some amazing prices (especially when it comes to flash sales), and for the most part descriptions are accurate as far as sizing goes.
The delivery does take a bit, but I suppose that is to be expected these days.
They are also pretty good about following up if an item is discontinued/no-longer available for any reason.

Date of experience: December 25, 2024
Italy
1 review
0 helpful votes
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Tailleur colore verde
April 25, 2025

Bello il modello e adatto al mio fisico.
Cercavo da tempo un completo così e devo dire di essere soddisfatta dell'acquisto.

Date of experience: April 25, 2025
Netherlands
1 review
0 helpful votes
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Nice and good product
February 9, 2025

Hi
I order a t-shirt with my one design.
Its nice.

Only i get a lot (to much) mails what have nothing to do with my t-shirt. Name it spam

Date of experience: February 9, 2025
GB
1 review
0 helpful votes
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Very good quality of the product, sizes fit as described and the customer service is exceptionally good.

Date of experience: February 9, 2025

Endless effort with a great success
December 30, 2024
Previous review

After having problems with the delivery address and some to and frows finally the package was delivered. Many thanks for your effort and understanding to all involved at Light in the box.

Date of experience: December 29, 2024

Schöne Kleidung
August 10, 2024
Previous review

Meine Erfahrungen mit Light in the box sind durchweg gut bis sehr gut. Die Ware (Kleidung) entspricht immer der Beschreibung.

Date of experience: August 10, 2024
New York
1 review
0 helpful votes
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Great trendy style and great quality and prices
February 10, 2025

Great trendy style, quality and prices, very nice style choices for special occasions and party wear

Date of experience: February 9, 2025
Germany
1 review
0 helpful votes
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Grundsätzlich sehr zufrieden
April 16, 2025

Nur wenn die bestellte Ware in Farbe oder Design abweicht von der Abbildung auf Ihrer Webseite bin ich enttäuscht - leider schon 3x vorgekommen - deshalb nur 4 Sterne

Date of experience: April 16, 2025