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Lensabl

Overview

Lensabl has a rating of 3.7 stars from 5,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses and great job. Lensabl ranks 2nd among Eyeglasses sites.

service
1,051
value
581
shipping
569
returns
242
quality
560
This company responds to reviews on average within 0 days

Instant Feedback

5,696 reviews
+344
How would you rate Lensabl?
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New Hampshire
1 review
0 helpful votes
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Unfortunately, the bifocal line is way too high
August 26, 2021

Good experience; however, I really can't wear them.

Date of experience: July 27, 2021
Connecticut
1 review
0 helpful votes
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2nd pair
May 11, 2021

Fantastic quality, better than my eye doc. Super clear lenses, great job!

Date of experience: May 11, 2021
Texas
1 review
0 helpful votes
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Fast, easy contacts.
January 27, 2021

Fast eye exam and quick shipping on contacts. Great experience.

Date of experience: January 26, 2021
California
1 review
0 helpful votes
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No updates
February 27, 2023

Would have preferred order status updates during the purchase.

Date of experience: January 28, 2023
District of Columbia
1 review
0 helpful votes
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A+
January 28, 2023

Great!
Great!
Great!
Great!
Great!
Great!
Great!
High quality.

Date of experience: January 28, 2023
New York
1 review
0 helpful votes
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Upgraded sunglasses
January 28, 2023

Simple easy process and quick turnaround! Would highly recommend!

Date of experience: January 28, 2023
Connecticut
1 review
0 helpful votes
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GREAT SERVICE
September 28, 2021

Wonderful fast service. Lenses arrived on time and are perfect.

Date of experience: September 28, 2021
North Carolina
1 review
0 helpful votes
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Tracking order
January 28, 2023

They were on it and I received my order a fre days later

Date of experience: January 28, 2023
Georgia
1 review
0 helpful votes
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Good choice
April 16, 2021

Good lenses. Saved me from buying more expensive sun glasses when I needed correction

Date of experience: April 16, 2021
Minnesota
1 review
0 helpful votes
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No
October 8, 2023

Completely painless. Just used my new lenses yesterday.

Date of experience: October 8, 2023
Sheridan C. Lensabl Rep
over a year old

Hi, Trevor!

That's fantastic to hear! We're delighted that you had a painless experience with your new lenses and that you're enjoying the results. If you ever have any more eyewear needs or questions in the future, feel free to reach out. Thank you for choosing Lensabl!

Minnesota
1 review
0 helpful votes
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Great quality
February 23, 2023

Thank you for the great quality lenses! I love them.

Date of experience: February 23, 2023
New York
1 review
0 helpful votes
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Perfect
July 6, 2021

The glasses are just right. Packaged perfectly! Easy to order

Date of experience: July 6, 2021
District of Columbia
1 review
0 helpful votes
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Excellent!
October 6, 2020

So easy - my wife will be sending in frames as well.

Date of experience: October 6, 2020
Arkansas
1 review
0 helpful votes
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Echo review
October 31, 2021

Not good, it took way too long to deliver but I am happy with product.

Date of experience: October 1, 2021
Connecticut
1 review
0 helpful votes
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Slow aggravating process. Quality job.
September 30, 2021

Took a while to finish my order. 3 week process. Glasses turned out well.

Date of experience: September 30, 2021
Australia
1 review
0 helpful votes
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Excellent service
May 22, 2023

I had an issue that was resolved immediately by the Customer Service team.

Date of experience: May 22, 2023
Pennsylvania
1 review
0 helpful votes
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2 frames, 2 prescriptions, lenses switched
January 17, 2021

Excruciatingly slow and once received, lenses were in the wrong frames.

Date of experience: December 18, 2020
California
1 review
0 helpful votes
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Awesome
April 5, 2021

Super simple process and excellent work. Could not have been any easier

Date of experience: March 12, 2021
New York
1 review
0 helpful votes
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Great experience
August 21, 2020

Very nice packaging. Good services. The lenses were perfect. Will definitely purchase again.

Date of experience: August 21, 2020
Pennsylvania
3 reviews
0 helpful votes
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Good service
June 2, 2022
Updated review

Agent helped with complicated order. That says it all (who needs 59 characters)

Date of experience: May 2, 2022

Shopping great
January 21, 2022
Previous review

Shopping great -- entering prescriptions TERRIBLE

Date of experience: December 22, 2021