Overview
Lens.com has a rating of 4.4 stars from 3,568 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
Instant Feedback
Not many sites offer gas permeable lens for purchase. Theseare the only lens I have ever worn and thank you for being here! They fit great and are a perfect backup for if I need them!
Amazing due to my circumstances. Due for a checkup last box shipped. 😁😁
Customer service is very attentive to customer needs no problems with the delivery
Easy to order and fast delivery! I recommend it to all my friends!
Ordering was very easy. Shipping was fast. Great communication via emails. Highly recommend.
Placing the order for contacts were seamless. The site was very user friendly.
I was able to contact lenses due to change in prescription. Helpful salesperson!
I have ordered from lens. Com multiple times and have always been pleased.
Easy to navigate the website. Good prices. Very fast processing and fast delivery.
This was quick and easy. I received my contacts in a quick time.
Frustrating. I learned of your company from a family member who had a positive experience. Placing the order was maddening as the woman on the phone was not helpful, rather she was confusing.
Challenging to get lenses overnighted in time for travel! Afte much work the agent was able to make it happen. Did not need to be that difficult!
Ordering is easy even if you don't have your prescription. Shipping is decent and price is the best
I ALWAYS COMPARE CONTACT LENS COST EACH TIME I ORDER THEM AND THERE ARE NOW COMPANIES ONLINE WHO SAY THE BOX IS $16 ON GOOGLE SHOP SO YOU'LL CLICK ON THEIR SITE, THEN THEY WANT TO ADD A $20-$30 SURCHAGE\ WHEN YOU GO TO CHECK OUT. THIS PRACTICE NEEDS TO BE STOPPED AND LENS.COM NEEDS TO BE COMMENDED FOR NOT DOING THIS.
Excellent, thank you so much for all that you offer, my contacts are great. Not sure how i feel about this survey. I have made several attempts.
Thankful this is an easy safe process
I MADE A MISTAKE AND ORDERED THE WRONG CONTACTS, IT WAS A QUICK AND EASY PROCESS TO GET THEM RETURNED AND THE CORRECT PRESCRIPTION SENT OUT TO ME
Love ordering from here they are easy to order from and the shipping is super fast will continue to order from this site they rock! Keep up the good work.
I usually order my contacts from Lens.com. There is usually a rebate but it's not easy to go through the process of getting it. If you are going to give it just go ahead and take off order at time of purchase.
The ordering process was good but the order is incorrect. The power is wrong but it could be because it was the last order we did and the power had changed. I will have to return the ones I got.
Lens.com is the best place to order contacts. They have the best prices, and the rebate is easy to get as long as you follow the system. I've never had an issue!
My service as fast and correct. I would recommend them to anyone. And use the service again.
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- Louisiana, MO, United States
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Business Highlights
- 29+ years of Customer Satisfaction
- Year round unbeatable prices
- 31+ million lenses ready to ship
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members