Overview
Lens.com has a rating of 4.4 stars from 3,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
Instant Feedback
Delivery was delayed 2 days and FedEx placed the package right in front of my door instead of in a less obvious place. Product was awesome.
Perfect! Fast, easy, not affordable, easy eye test which i think wasnt really considered anyway, just aother way to get $10 out of me'
Found a great deal on contacts doing a Google search and got them quickly
I have received my contacts. However, I can't see and the fit is awful.
Glad to got my lenses) was easy to order and arrived on time! Thanks
Always easy to order and fast delivery. Great pricing and never any hold up.
I needed to order lenses to get me through until my next doctor's appointment. I have never had a problem getting them from Lens. Com. After my next appointment I will be ordering more.
I ordered my lenses and wanted overnight delivery, which was not available during the ordering process. I called in and was told they could do it for me. But something happened and they had to cancel that order. So the next day I called in again to re-order and do overnight delivery. Was told overnight delivery would have to be done the next day and just to call in and get it done and The lady I was speaking with told me She would call me back the next morning to get it done. She did call me back and charged me however I got the email order confirmation and it said standard delivery. So I called the office and they said they would give me a refund which I have not received yet.
The process was fine, but I was not able to expedite my order, and the fees were nearly $50
Did a online eye exam and got my prescription within the same and placed my order that day. Thanks!
I was sent the wrong prescription. Fortunately I checked before I opened the box. I called and send my lenses back and had to wait over 3 weeks total to finally get my correct prescription lenses. Very frustrating, and I wish they could have expedited shipping my lenses the second time.
Not many sites offer gas permeable lens for purchase. Theseare the only lens I have ever worn and thank you for being here! They fit great and are a perfect backup for if I need them!
I was able to contact lenses due to change in prescription. Helpful salesperson!
Customer service is very attentive to customer needs no problems with the delivery
Easy to order and fast delivery! I recommend it to all my friends!
Ordering was very easy. Shipping was fast. Great communication via emails. Highly recommend.
Placing the order for contacts were seamless. The site was very user friendly.
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- Louisiana, MO, United States
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Business Highlights
- 29+ years of Customer Satisfaction
- Year round unbeatable prices
- 31+ million lenses ready to ship
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members