business logo of Lens.com

Lens.com

Overview

Lens.com has a rating of 4.4 stars from 3,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.

This company does not typically respond to reviews

Instant Feedback

59,824 reviews
How would you rate Lens.com?
grey star
grey star
grey star
grey star
grey star
Arkansas
1 review
0 helpful votes
Follow Erin K.
Unfollow Erin K.
Send Message
Share Review
Report Review

Awesome
April 22, 2025

Love ordering from here they are easy to order from and the shipping is super fast will continue to order from this site they rock! Keep up the good work.

Date of experience: April 22, 2025
Illinois
1 review
0 helpful votes
Follow Lafonda P.
Unfollow Lafonda P.
Send Message
Share Review
Report Review

Pleasant experience, the rebate issue could be easier
February 5, 2025
Updated review

I usually order my contacts from Lens.com. There is usually a rebate but it's not easy to go through the process of getting it. If you are going to give it just go ahead and take off order at time of purchase.

Date of experience: February 5, 2025

Good Experience
April 17, 2024
Previous review

The ordering process was good but the order is incorrect. The power is wrong but it could be because it was the last order we did and the power had changed. I will have to return the ones I got.

Date of experience: April 17, 2024
New York
1 review
0 helpful votes
Follow BC C.
Unfollow BC C.
Send Message
Share Review
Report Review

Best website for contacts
May 8, 2025

Lens.com is the best place to order contacts. They have the best prices, and the rebate is easy to get as long as you follow the system. I've never had an issue!

Date of experience: May 7, 2025
California
1 review
0 helpful votes
Follow Alice S.
Unfollow Alice S.
Send Message
Share Review
Report Review

I ordered contacts
May 5, 2025

My service as fast and correct. I would recommend them to anyone. And use the service again.

Date of experience: May 5, 2025
Florida
1 review
0 helpful votes
Follow Makenzie R.
Unfollow Makenzie R.
Send Message
Share Review
Report Review

Delivered fast!
March 17, 2025

Easy to reorder, decent price, no hassle of going to the doctors!

Date of experience: March 17, 2025
Washington
1 review
0 helpful votes
Follow Elizabeth W.
Unfollow Elizabeth W.
Send Message
Share Review
Report Review

Thank you!
March 17, 2025

I received my lens quicker than anticipated! Thank you! I appreciate it!

Date of experience: March 17, 2025
Arizona
1 review
0 helpful votes
Follow Barbie D.
Unfollow Barbie D.
Send Message
Share Review
Report Review

Timely Delivery
May 9, 2025

I have not opened the contacts yet, but the delivery was good.

Date of experience: May 9, 2025
Illinois
1 review
0 helpful votes
Follow Kimberly W.
Unfollow Kimberly W.
Send Message
Share Review
Report Review

Great
April 15, 2025

Lens dot com had the contact lenses I wanted and my prescription. I love the fast delivery!

Date of experience: April 15, 2025
Pennsylvania
1 review
0 helpful votes
Follow Krystal S.
Unfollow Krystal S.
Send Message
Share Review
Report Review

Fast response
May 5, 2025

Thank you for replacing my lost box of contacts! You guys rock

Date of experience: May 5, 2025
Nebraska
1 review
0 helpful votes
Follow Daniel P.
Unfollow Daniel P.
Send Message
Share Review
Report Review

Price teaser only
February 6, 2025

They give you a price for a box and then when you order more than one the price is so much different

Date of experience: February 6, 2025
North Carolina
1 review
0 helpful votes
Follow Judie B.
Unfollow Judie B.
Send Message
Share Review
Report Review

Order
April 14, 2025

Ordering was easy, change was made to prescription that 'i was not aware of, hold time for your support was over 20 min

Date of experience: April 14, 2025
Michigan
1 review
0 helpful votes
Follow Christine R.
Unfollow Christine R.
Send Message
Share Review
Report Review

Easy
April 4, 2025

Fast and easy, will order again! Best price I could find and I searched for days!

Date of experience: April 4, 2025
Texas
1 review
0 helpful votes
Follow Erlinda M.
Unfollow Erlinda M.
Send Message
Share Review
Report Review

Great service and quality products
February 22, 2025

I have always had great experience with lens.com. I would highly recommend to shop with them!

Date of experience: February 22, 2025
Florida
1 review
0 helpful votes
Follow Henna H.
Unfollow Henna H.
Send Message
Share Review
Report Review

Great prices & service
April 9, 2025

This was the first time I have ordered my contacts from Lens. Com. Customer service was great and the contacts were delivered within no time.

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Send Message
Share Review
Report Review

Outstanding Customer Service
May 4, 2025

Lens.Com provides prompt and efficient customer service. I have been a customer for many years and have always found the customer service to be outstanding.

Date of experience: May 4, 2025
Washington
1 review
0 helpful votes
Follow Jose Mariano C.
Unfollow Jose Mariano C.
Send Message
Share Review
Report Review

Outstanding
December 27, 2024

It was a very convenient experience. It was easy and the customer service was quick. I will definitely recommend to others and I will definitely order again in the future.

Date of experience: December 27, 2024
California
1 review
0 helpful votes
Follow Thomas R.
Unfollow Thomas R.
Send Message
Share Review
Report Review

Na
February 16, 2025

Good! Easy to order, arrives as expected. Good price for value

Date of experience: February 16, 2025
Tennessee
1 review
0 helpful votes
Follow James G.
Unfollow James G.
Send Message
Share Review
Report Review

Lens arrived in good order
March 3, 2025

Good service as always. Thanks for the reminders during the month.

Date of experience: March 3, 2025
New Jersey
1 review
0 helpful votes
Follow Samantha V.
Unfollow Samantha V.
Send Message
Share Review
Report Review

Quick delivery!
May 8, 2025

Ordering online was very easy and lens.com was quick with delivery!

Date of experience: May 8, 2025
California
1 review
0 helpful votes
Follow Jit K.
Unfollow Jit K.
Send Message
Share Review
Report Review

Excellent service
March 16, 2025

The sale and support service were excellent. There were no issues.

Date of experience: March 16, 2025