Lens.com has a rating of 4.4 stars from 3,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
Love ordering from here they are easy to order from and the shipping is super fast will continue to order from this site they rock! Keep up the good work.
I usually order my contacts from Lens.com. There is usually a rebate but it's not easy to go through the process of getting it. If you are going to give it just go ahead and take off order at time of purchase.
The ordering process was good but the order is incorrect. The power is wrong but it could be because it was the last order we did and the power had changed. I will have to return the ones I got.
Lens.com is the best place to order contacts. They have the best prices, and the rebate is easy to get as long as you follow the system. I've never had an issue!
My service as fast and correct. I would recommend them to anyone. And use the service again.
Easy to reorder, decent price, no hassle of going to the doctors!
I received my lens quicker than anticipated! Thank you! I appreciate it!
I have not opened the contacts yet, but the delivery was good.
Lens dot com had the contact lenses I wanted and my prescription. I love the fast delivery!
Thank you for replacing my lost box of contacts! You guys rock
They give you a price for a box and then when you order more than one the price is so much different
Fast and easy, will order again! Best price I could find and I searched for days!
I have always had great experience with lens.com. I would highly recommend to shop with them!
This was the first time I have ordered my contacts from Lens. Com. Customer service was great and the contacts were delivered within no time.
Lens.Com provides prompt and efficient customer service. I have been a customer for many years and have always found the customer service to be outstanding.
It was a very convenient experience. It was easy and the customer service was quick. I will definitely recommend to others and I will definitely order again in the future.
Good service as always. Thanks for the reminders during the month.
Ordering online was very easy and lens.com was quick with delivery!
The sale and support service were excellent. There were no issues.
Answer: I am in the same boat. I have not received my rebate and filled out all the paperwork correctly. My order was 9/16/2021. They have not offered any assistance to help. I have reached out multiple times. They over charge with processing fees and then with the offer of a rebate... which is not easy to follow the directions. Yout have to fill out rebate form which is not available for 30 days and has to be filled out 60 days from purchase. Then 4 months later they will not send the rebate with an the response is to wait it will come... I have been hearing for 2 months.
Answer: Apparently and unfortunately yes. Will not be using lens.com again as well due to this
Answer: Isabel, I'd be happy to answer that for you. Yes, the contacts are legit. We sale the same lenses that you would receive from the eye care profesisonal. If you need any assistance placing an order please contact us at 18005367266. Thank you, Helen Manager Lens.com.