Lens.com has a rating of 4.4 stars from 3,562 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
Ease of ordering and delivered promptly. Will order again.
Lens.com shipped my items very quickly and I am pleased
Good quality lens, 10/10 definitely recommend. Fast shipping
Contacts arrived on time, as ordered. It was an easy process. I will order from this site again.
Easy to order and quick shipping. Good prices too!
Got my order earlier than expected. Super convenient website.
Very quick delivery. It's quite pleased. Thank you
Easy, great service and highly recommended if you need eye exam or prescription!
My order was shipped quickly and efficiently. I am very satisfied.
Easy to order. Good quality. Pretty fast shipping.
Process was easy, ended up being substantially cheaper than contacts purchased at eye doctor.
Ordering was easy and my lenses were delivered quickly.
Fast and easy, products arrived in good condition.
It was easy to refill my prescription. Thanks you very much.
Answer: I am in the same boat. I have not received my rebate and filled out all the paperwork correctly. My order was 9/16/2021. They have not offered any assistance to help. I have reached out multiple times. They over charge with processing fees and then with the offer of a rebate... which is not easy to follow the directions. Yout have to fill out rebate form which is not available for 30 days and has to be filled out 60 days from purchase. Then 4 months later they will not send the rebate with an the response is to wait it will come... I have been hearing for 2 months.
Answer: Apparently and unfortunately yes. Will not be using lens.com again as well due to this
Answer: Isabel, I'd be happy to answer that for you. Yes, the contacts are legit. We sale the same lenses that you would receive from the eye care profesisonal. If you need any assistance placing an order please contact us at 18005367266. Thank you, Helen Manager Lens.com.