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LegalZoom

Overview

LegalZoom has a rating of 3.1 stars from 1,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalZoom most frequently mention customer service, great job and new business. LegalZoom ranks 5th among Legal Services sites.

service
283
value
270
shipping
146
returns
158
quality
239
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Tennessee
1 review
0 helpful votes
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Customer service
July 17, 2023

Elaine did a a great job explaining the process with me!

Date of experience: July 17, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you, Elaine, for sharing your experience.

California
1 review
0 helpful votes
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Very helpful
December 26, 2019

Addressed and resolved my issue immediately. Submitted my EIN documents promptly.

Date of experience: December 23, 2019
LegalZoom S. LegalZoom Rep
over a year old

Thanks for taking the time to share, Whitney. Please let us know if we can help with anything else.

Texas
1 review
0 helpful votes
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Efficient Reliable services
June 27, 2023

Easy to reach and all the agents are knowledgeable and courteous.

Date of experience: June 27, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you, Prakash!

Illinois
2 reviews
0 helpful votes
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Very patient
June 11, 2020

Aimee helped make a harrowing experience much better. Thank you, Aimee

Date of experience: June 11, 2020
LegalZoom S. LegalZoom Rep
over a year old

Hi Marlene. It makes us so happy to help provide you with the best experience. Thank you very much for sharing.

Georgia
1 review
0 helpful votes
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Registering my LLC
June 28, 2023

Very satisfied, answered all me questions and covered all my concerns!

Date of experience: June 28, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you for sharing, Hamid!

New Jersey
1 review
0 helpful votes
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Very nice and helpful
July 1, 2023

I got a call before I completed my application. I was hesitant to answer be very glad I did!

Date of experience: June 30, 2023
LegalZoom S. LegalZoom Rep
over a year old

We're also glad you did, Ruth Anne, and thanks for sharing.

California
1 review
0 helpful votes
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Help with cancelling
October 24, 2019

Michelle was very helpful, answered my questions and completed my request.

Date of experience: October 21, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Mary, thanks for sharing your experience. Please let us know if we can help with anything else.

New York
1 review
0 helpful votes
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MY agent
August 18, 2023

My agent was amazing so professional and understood all my needs!

Date of experience: August 18, 2023
LegalZoom S. LegalZoom Rep
over a year old

That's what we love to hear, Thomas. Thanks for sharing.

Texas
1 review
0 helpful votes
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Fast
August 24, 2023

Great, I love the agent that spoke with me and the fact that she made me make my choice.

Date of experience: August 24, 2023
LegalZoom S. LegalZoom Rep
over a year old

We love hearing this, Jumoke, thank you!

California
1 review
0 helpful votes
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Living Trust questions...
August 28, 2023

Very detailed questions and extremely helpful. Individual was professional and polite.

Date of experience: August 28, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you, Gerald!

Alabama
1 review
0 helpful votes
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Partners
August 30, 2023

Everything worked out great fast and easy and they take care of everything, highly recommend.

Date of experience: August 30, 2023
LegalZoom S. LegalZoom Rep
over a year old

We appreciate you, Demarcus, for sharing your experience.

New Jersey
1 review
0 helpful votes
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Quick and to the point
November 2, 2019

Answered quickly and made it easy to understand. She was courteous and to the point.

Date of experience: October 30, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Johari, so glad we could help. Thanks for sharing your review.

Georgia
1 review
0 helpful votes
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Excellent service
November 10, 2019

Very quick and thorough! Very friendly and resourceful, answering all the questions I had

Date of experience: November 7, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Jason, glad we could help. Thanks for taking time to share your review. Please let us know if we can help with anything else.

New York
1 review
0 helpful votes
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Great Customer Service
September 1, 2023

Customer service was awesome and Representative Nicole was very helpful

Date of experience: September 1, 2023
LegalZoom S. LegalZoom Rep
over a year old

We're delighted to hear, James, thank you for sharing!

South Carolina
1 review
0 helpful votes
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The best
June 28, 2023

Spoke with Marie and was very pleased with our conversation!

Date of experience: June 28, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much for sharing, Daniel!

Nevada
1 review
0 helpful votes
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Documents ready inquiry
October 19, 2019

Aimee was very helpful and kept things simple and professional.

Date of experience: October 16, 2019
Iowa
1 review
0 helpful votes
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EIN
November 24, 2019

Michelle was helpful and professional and answered all of my questions to my satisfaction.

Date of experience: November 21, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi John, thanks for sharing. Please let us know if there is anything else we can do to help!

Arizona
1 review
0 helpful votes
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Great Job
January 18, 2020

She answered my questions quickly and helped solve my problem.

Date of experience: January 15, 2020
Texas
1 review
0 helpful votes
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Moar Answers
October 24, 2019

I had a question and the representative answered that question.

Date of experience: October 21, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Jarrod, thanks for sharing your experience.

New Jersey
1 review
0 helpful votes
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Thank you michelle
October 27, 2019

She was helpful and prompt. Michelle resolved my issue and I was very grateful.

Date of experience: October 24, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Alex, thanks for sharing. Please let us know if we can help with anything else.