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LegalZoom

Overview

LegalZoom has a rating of 3.1 stars from 1,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalZoom most frequently mention customer service, great job and new business. LegalZoom ranks 5th among Legal Services sites.

service
283
value
270
shipping
146
returns
158
quality
239
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How would you rate LegalZoom?
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Colorado
1 review
0 helpful votes
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Great Customer Service
February 5, 2024

The agent was great with fully answering my questions

Date of experience: February 5, 2024
LegalZoom .. LegalZoom Rep
over a year old

Thank you so much, Tosha!

New York
1 review
0 helpful votes
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Experience
February 3, 2024

Great experience very knowledgeable direct and precise

Date of experience: February 3, 2024
LegalZoom .. LegalZoom Rep
over a year old

Thank you so much, Alberto!

Germany
1 review
0 helpful votes
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Chat with Michelle
November 4, 2019

Michelle was very helpful. She changed the mailing address and got me the EIN for the corporation.

Date of experience: November 1, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Joseph, so happy we could help. Please do not hesitate to contact us if you need help with anything else.

Florida
1 review
0 helpful votes
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Excellent service
March 3, 2024

Legal zoom has helped me all throughout my business.

Date of experience: March 3, 2024
LegalZoom .. LegalZoom Rep
over a year old

We're delighted that we could be there for you, Roger!

New York
1 review
0 helpful votes
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Helpful
November 7, 2019

Michelle was really helpful and responded quickly. My question was solved now.

Date of experience: November 4, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Shaoyi, so glad all your questions were resolved quickly. Thanks for sharing and please let us know if we can help with anything else.

Illinois
1 review
0 helpful votes
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Excellent Service
July 12, 2023

The agent understood everything that I needed. I am very pleased with the service provided to me.

Date of experience: July 12, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much for sharing, Darwin!

California
1 review
0 helpful votes
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Great service!
January 12, 2016

Totally satisfied with all procedure they helped me with incorporation and others.

Date of experience: January 11, 2016
LegalZoom S. LegalZoom Rep
over a year old

We are so happy to hear you are a satisfied customer. Thanks so much for sharing!

Colorado
1 review
0 helpful votes
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Very helpful
June 18, 2020

I had missing info and Aimee was very helpful and kind in telling me what i needed

Date of experience: June 18, 2020
LegalZoom S. LegalZoom Rep
over a year old

Hi Travis, thank you so much for taking the time to share this review. Please let us know if we can help with anything else.

New Jersey
1 review
0 helpful votes
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Easy Legal help
May 5, 2016

I found your site to be very help and easy to navigate.

Date of experience: May 5, 2016
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much Pamela, we are glad we could help you.

North Carolina
1 review
0 helpful votes
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Aimee is amazing!
October 11, 2019

Aimee was a delight to speak to, and super helpful!
Thanks LegalZoom!

Date of experience: October 8, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Danielle, so glad we could help. Thanks for sharing your review.

Georgia
1 review
0 helpful votes
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Awesome experience
August 31, 2023

It was my first time hiring someone to help me start my first LLC. Legal zoom made it so easy.

Date of experience: August 31, 2023
LegalZoom S. LegalZoom Rep
over a year old

This is so exciting, thank you for allowing us to be a part of your journey and for sharing your experience.

Virginia
1 review
0 helpful votes
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Nice work
November 10, 2019

She was helpful and able to solve our problem and get us to the right solution

Date of experience: November 7, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Claire, thanks for taking time to share your review. Please let us know if we can help with anything else.

Texas
1 review
0 helpful votes
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Great service
January 11, 2020

Aimee was very quick with responding and was able to help me with what I needed.

Date of experience: January 8, 2020
LegalZoom S. LegalZoom Rep
over a year old

Hi Trey, thank you so much for taking the time to share this excellent review. Please let us know if we can help with anything else.

New Hampshire
1 review
0 helpful votes
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Excellent Service
August 18, 2023

My Account Manager was pleasant, had all the answers for all my questions.I would Highly recommend.

Date of experience: August 18, 2023
LegalZoom S. LegalZoom Rep
over a year old

We appreciate you for sharing, Brent.

Texas
1 review
0 helpful votes
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Great online chat experiece
May 12, 2016

Online chat was very friendly, and was able to answer all my questions quickly and accurately.

Date of experience: May 12, 2016
LegalZoom S. LegalZoom Rep
over a year old

Hi Cam, glad you received the answers you needed. Thank you for being our valued customer.

Texas
1 review
0 helpful votes
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Chat With Aimee
October 27, 2019

Aimee was very patient and helped me navigate my options and execute my plan sign up.

Date of experience: October 24, 2019
LegalZoom S. LegalZoom Rep
over a year old

Great, Tina. Thanks so much for sharing and please let us know if we can help with anything else.

Maryland
1 review
0 helpful votes
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Aimee customer service
October 27, 2019

Aimee was able to answer my questions right away and guide me to my next steps.

Date of experience: October 24, 2019
North Carolina
1 review
0 helpful votes
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Great experience
November 1, 2019

Aimee was extremely helpful and made the process quick and easy.

Date of experience: October 29, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Mike, thanks for taking the time to share. Please let us know if we can help with anything else.

Georgia
1 review
0 helpful votes
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Best experience
July 10, 2023

Excellent knowledge of the product and process, very professional and helpful.

Date of experience: July 10, 2023
LegalZoom S. LegalZoom Rep
over a year old

We appreciate the love, Micahe!

California
1 review
0 helpful votes
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Thank you, Aimee!
February 28, 2020

Aimee with Legal Zoom helped answer my questions. Thank you, Aimee!

Date of experience: February 27, 2020
LegalZoom S. LegalZoom Rep
over a year old

Glad we could help, Ruth. Please let us know if you need anything else.