website thubmnail of LegalZoom

LegalZoom

Overview

LegalZoom has a rating of 3.1 stars from 1,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalZoom most frequently mention customer service, great job and new business. LegalZoom ranks 5th among Legal Services sites.

service
283
value
270
shipping
146
returns
158
quality
239
This company does not typically respond to reviews
How would you rate LegalZoom?
grey star
grey star
grey star
grey star
grey star
Delaware
1 review
0 helpful votes
Follow Anthony L.
Unfollow Anthony L.
Send Message
Share Review
Report Review

Good customer service
March 6, 2024

Very good conversation from beginning to end. Very professional and knowledgeable

Date of experience: March 6, 2024
LegalZoom .. LegalZoom Rep
over a year old

Thank you for your feedback, Anthony!

New Jersey
1 review
0 helpful votes
Follow Andrew D.
Unfollow Andrew D.
Send Message
Share Review
Report Review

LLC registration
August 25, 2023

Very expedient and comprehensive with follow up and many different choices of service

Date of experience: August 25, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much for sharing your experience, Andrew.

South Carolina
1 review
0 helpful votes
Follow Chris H.
Unfollow Chris H.
Send Message
Share Review
Report Review

Excellent and Fast Service
December 4, 2015

LegalZoom provides an excellent service with many resources. A quick and reliable service.

Date of experience: December 4, 2015
LegalZoom S. LegalZoom Rep
over a year old

Hi Chris, thanks for the kind words!

Ohio
1 review
0 helpful votes
Follow Sharon G.
Unfollow Sharon G.
Send Message
Share Review
Report Review

Wonderful Experience
December 4, 2015

The help and assistance provided by the staff at LegalZoom has been wonderful.

Date of experience: December 3, 2015
LegalZoom S. LegalZoom Rep
over a year old

Thanks for the kind words Sharon, we appreciate you!

Georgia
1 review
0 helpful votes
Follow Joseph A.
Unfollow Joseph A.
Send Message
Share Review
Report Review

Quick chat on bundle needs
November 8, 2019

Michelle was great at addressing a change I needed on a bundle purchase

Date of experience: November 5, 2019
LegalZoom S. LegalZoom Rep
over a year old

Thanks for sharing, Joseph. Please let us know if we can help with anything else.

New York
1 review
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Send Message
Share Review
Report Review

Helpful customer service representative
June 23, 2023

Madeleine was very helpful and professional! She addressed all my concerns and needs.

Date of experience: June 23, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you, Michael, for taking the time to share your experience.

Pennsylvania
1 review
0 helpful votes
Follow Kim Z.
Unfollow Kim Z.
Send Message
Share Review
Report Review

Live chat with Aimee
June 4, 2020

Aimee was wonderful! She answered all of my questions and was very informative.

Date of experience: June 4, 2020
LegalZoom S. LegalZoom Rep
over a year old

Hi Kim, thank you for sharing your review and helping to spread the good word about us.

California
1 review
0 helpful votes
Follow Daniel S.
Unfollow Daniel S.
Send Message
Share Review
Report Review

Good Experience
October 16, 2015

The process was very easy. Well explained step by step approach.
Thank You

Date of experience: October 16, 2015
LegalZoom S. LegalZoom Rep
over a year old

Thank you Daniel, glad we could help!

New Jersey
2 reviews
0 helpful votes
Follow Glen U.
Unfollow Glen U.
Send Message
Share Review
Report Review

Cleaning up old invoices.
November 28, 2019

Very satisfying experience for a great day. You should all be very proud.

Date of experience: November 25, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Glen, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

New York
1 review
0 helpful votes
Follow David Z.
Unfollow David Z.
Send Message
Share Review
Report Review

10-10
August 23, 2023

They did a great job very professional
Very informative answered all my questions

Date of experience: August 23, 2023
LegalZoom S. LegalZoom Rep
over a year old

This is awesome feedback and thanks for sharing, David.

South Carolina
1 review
0 helpful votes
Follow Joel N.
Unfollow Joel N.
Send Message
Share Review
Report Review

Very helpful
July 1, 2020

Had a few questions and Aimee responded very well and helped out greatly!

Date of experience: July 1, 2020
LegalZoom S. LegalZoom Rep
over a year old

Hi Joel, thank you so much for taking the time to share this review. Please let us know if we can help with anything else.

Pennsylvania
1 review
0 helpful votes
Follow Lyndon G.
Unfollow Lyndon G.
Send Message
Share Review
Report Review

She was pleasant to talk to wish everyone else was like that when I call

Date of experience: March 7, 2024
LegalZoom .. LegalZoom Rep
over a year old

We appreciate you for sharing your experience, Lyndon!

Oregon
1 review
0 helpful votes
Follow Dori S.
Unfollow Dori S.
Send Message
Share Review
Report Review

The step by step task was easy to follow and put me at ease creating the necessary documents.

Date of experience: December 3, 2015
LegalZoom S. LegalZoom Rep
over a year old

Hi Dori, glad we could help!

Colorado
1 review
0 helpful votes
Follow Sandy W.
Unfollow Sandy W.
Send Message
Share Review
Report Review

Way to go Aimee
October 18, 2019

Aimee was the operator that helped me. She was able to correct my issue very quickly. Very Helpful.

Date of experience: October 15, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Sandy, happy to help. Thanks for sharing your review.

Florida
1 review
0 helpful votes
Follow lyndon V.
Unfollow lyndon V.
Send Message
Share Review
Report Review

Very good service!
March 23, 2024

I had a wonderful experience. They were very informative.

Date of experience: March 13, 2024
LegalZoom .. LegalZoom Rep
over a year old

Thank you so much for sharing, Lyndon!

Illinois
1 review
0 helpful votes
Follow Jerry W.
Unfollow Jerry W.
Send Message
Share Review
Report Review

The agent was very professional
March 22, 2024

The agent was very professional and helpful understanding my needs

Date of experience: March 12, 2024
LegalZoom .. LegalZoom Rep
over a year old

Thank you for your feedback, Jerry!

Illinois
1 review
0 helpful votes
Follow John R.
Unfollow John R.
Send Message
Share Review
Report Review

Great help on filing business documents
February 8, 2024

Needed some urgent renewals to be completed for my business and they were very accommodating.

Date of experience: February 8, 2024
LegalZoom .. LegalZoom Rep
over a year old

Your feedback has put a smile on our faces. Thanks for sharing, John!

South Carolina
1 review
0 helpful votes
Follow Travis Y.
Unfollow Travis Y.
Send Message
Share Review
Report Review

Awesome!
March 22, 2024

Legal Zoom is helping me get my business started the right way!

Date of experience: March 11, 2024
LegalZoom .. LegalZoom Rep
over a year old

Thank you for allowing us to be there for you, Travis. We wish you much success with your small business.

California
1 review
0 helpful votes
Follow Ron C.
Unfollow Ron C.
Send Message
Share Review
Report Review

Great customer service
February 6, 2024

Sydney was very professional and knowledgeable about all the products we purchased.

Date of experience: February 5, 2024
LegalZoom .. LegalZoom Rep
over a year old

Thank you for taking the time to share your experience, Ron.

Connecticut
1 review
0 helpful votes
Follow Gentaro Q.
Unfollow Gentaro Q.
Send Message
Share Review
Report Review

Questions regarding dissolution of an S-Corp
February 6, 2024

Answers to my questions were answered promptly and politely.
All good!

Date of experience: February 5, 2024
LegalZoom .. LegalZoom Rep
over a year old

We're glad to hear that, Gentaro. Thanks for sharing.