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LegalZoom

Overview

LegalZoom has a rating of 3.1 stars from 1,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalZoom most frequently mention customer service, great job and new business. LegalZoom ranks 5th among Legal Services sites.

service
283
value
270
shipping
146
returns
158
quality
239
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How would you rate LegalZoom?
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New York
1 review
0 helpful votes
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Kris Wyatt is awesome!
December 14, 2016

Ms. Wyatt helped me with my order. She answered all my questions and helped me understand.

Date of experience: December 13, 2016
LegalZoom S. LegalZoom Rep
over a year old

Hi Carolyn, glad we could help. Thanks for sharing your experience.

Illinois
1 review
0 helpful votes
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Valuable information
August 27, 2023

It was direct information it was helpful and I would recommend them to any and everything's

Date of experience: August 27, 2023
New York
2 reviews
0 helpful votes
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Great Service
November 2, 2023

Was and amazing experience and I am very satisfied

Date of experience: November 1, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thanks for sharing, Millicent!

New Jersey
1 review
0 helpful votes
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Quick and easy
July 11, 2023

The process was easy. Customer service was very helpful. I'd recommend this service.

Date of experience: July 11, 2023
LegalZoom S. LegalZoom Rep
over a year old

This is wonderful to hear, Scott! Thank you.

Florida
1 review
1 helpful vote
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Requesting my EIN
February 2, 2016

Faster than I thought!. I received a reply in less than 24 hours.

Date of experience: February 1, 2016
LegalZoom S. LegalZoom Rep
over a year old

Hi Pilar, glad we could help. Thanks for sharing!

Wisconsin
1 review
0 helpful votes
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Go
October 25, 2019

Michelle was very helpful! The experience was professionally handled and was well executed.

Date of experience: October 22, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Anthony, thanks for taking the time to share your review and glad we could help.

Georgia
1 review
0 helpful votes
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The pros at legal zoom
August 31, 2023

The software was easy to use and the LZ representative was awesome

Date of experience: August 31, 2023
LegalZoom S. LegalZoom Rep
over a year old

We love hearing this, Andrew. Thank you for sharing.

California
1 review
0 helpful votes
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I like that
December 7, 2015

He has very good knowledge and caring. Also, he is very detailed.

Date of experience: December 6, 2015
LegalZoom S. LegalZoom Rep
over a year old

Thank you, glad we could help!

New York
1 review
0 helpful votes
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Helping set up a business
November 3, 2023

The connection over the phone was extremely helpful!

Date of experience: November 3, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much for sharing, Richard!

Washington
1 review
0 helpful votes
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Best service
June 23, 2023

Very professional and efficient services.
Friendly and direct.

Date of experience: June 23, 2023
LegalZoom S. LegalZoom Rep
over a year old

We appreciate your feedback, Brodrick!

Georgia
1 review
8 helpful votes
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Caveat emptor
August 26, 2015

You get what you pay for, but in this case, you get even less!

Date of experience: August 26, 2015
LegalZoom S. LegalZoom Rep
over a year old

We are constantly striving to ensure the satisfaction of each customer and it seems we fell short of that goal in this situation. I want to help resolve this for you. Please reach out to me directly via help@legalzoom.com.

California
1 review
0 helpful votes
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Mrs. Rose
June 29, 2023

Mrs. Rose is very skilled and professional. Mrs. Rose made everything clear and precise.

Date of experience: June 29, 2023
LegalZoom S. LegalZoom Rep
over a year old

We appreciate you, Marlon, for taking the time to share your experience with Rose.

California
1 review
0 helpful votes
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Great Customer Service
August 20, 2020

Aimee was helpful and efficient. She was professional and was able to resolve my issue.

Date of experience: August 20, 2020
LegalZoom S. LegalZoom Rep
over a year old

Hi Marshall, thank you so much for taking the time to share this review. Please let us know if we can help with anything else.

Maine
1 review
0 helpful votes
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Assured
July 19, 2023

Well mannered, well spoken great help, professional

Date of experience: July 19, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much, Emmanuel.

California
1 review
0 helpful votes
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Go Christian!
July 19, 2023

Was very nice and warm, explained all and made me geel good about my choices

Date of experience: July 19, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you for recognizing Christian's efforts and for your positive feedback. It means a lot to us.

New York
1 review
0 helpful votes
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Professionalism
June 28, 2023

Very professional and knowledgeable, understanding and professional

Date of experience: June 28, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much, Vaughan!

Pennsylvania
1 review
0 helpful votes
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Great Service!
November 2, 2023

Great people to help you set up your next business Adventure!

Date of experience: November 2, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you, Ben, and we appreciate you for sharing.

Georgia
1 review
0 helpful votes
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Worry-free
November 3, 2023

Agent was professional, knowledgeable,and understanding of my concerns and questions.

Date of experience: November 3, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you for sharing your experience. It has been inspiring and motivating, Leslie.

Ohio
1 review
0 helpful votes
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Fast, Easy, and Convenient
November 3, 2023

Starting an LLC with legal zoom was simple and hassle free. I would definitely recommend it.

Date of experience: November 3, 2023
LegalZoom S. LegalZoom Rep
over a year old

That's what we like to hear! Thanks for sharing, Jeremiah!

Illinois
1 review
0 helpful votes
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Thorough Job
December 6, 2019

Aimee took her time and have me all the info I needed. Well done.

Date of experience: December 3, 2019
LegalZoom S. LegalZoom Rep
over a year old

Thanks for sharing, Shannon. Please let us know if we can help with anything else.