The company demonstrates a mixed reputation, with some customers praising the quality of lawn care services and effective communication from specific crew members. Positive feedback highlights the professionalism and thoroughness of certain contractors, contributing to customer satisfaction and aesthetic improvements. However, significant concerns arise regarding service reliability, with frequent cancellations, poor communication, and inadequate customer support being common themes. Many customers express frustration over billing practices and the lack of accountability for damages caused by contractors. Overall, while there are commendable service instances, systemic issues hinder a consistently positive customer experience.
This summary is generated by AI, based on text from customer reviews
Same as other reviews, last minute cancelling because they don't have labor. When I called they admitted that even the rescheduling they proposed was not reliable, as "short on labor". We need reliable service, not a "maybe some day" offer.
Very unprofessional not showing up and rescheduling not what i needed needed help with my parents yard i come out of town to help out and i showeded up or maybe it because im in a black neighborhood really annoying will never use this service or recommend it to anyone totally disapointed
Horrible experience dealing with this company. We had issues with the gardeners not showing up on multiple occasions along with certain services not being addressed.
Did they go out of business? They haven't shown up and they're not replying to messages.
They did show up and mow, but only after 3 phone calls and they were a week late and they did a terrible job. I should have googled them before I hired them. I won't be ordering again.
Glad I found this page. I'm also having a hard time with LawnLove.
I am not impressed. I didn't fell comfortable giving them my credit card number and then they never showed up. I called and rescheduled. Another no show. Their glowing online reviews seem suspicious. I alerted my credit card of possible fraud
Answer: I was looking for Lawn Services since I no longer keep up with the yard maintenance. I could cut the grass with my riding mower but I am unable to weeded and edge the yard due to health issues. I was looking for lawn services that wasn't expensive and the searches online didn't really help. I found LawnLove online, which is kind-of an uber type of company. They had straight forward prices on yard cutting and the prices seem reasonable. I been very happy with the company that LawnLove has set me up with. He messages me when he is behind or having issues. (Understandable since lawn equipment can break down). He lets me know when he is going to be out to the house.
Answer: Legit Company and they do great work. Excellent pricing on my lawn job.
Answer: I needed to message my crew and move my job off a week and there was no problem. I was contacted to make sure that the day they could come after to days of rain was still ok to still do the job. I have not had any problems and always get a response from them quickly.
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