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LawnLoveReviews 91

2.2
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LawnLove Reviews Summary

The company demonstrates a mixed reputation, with some customers praising the quality of lawn care services and effective communication from specific crew members. Positive feedback highlights the professionalism and thoroughness of certain contractors, contributing to customer satisfaction and aesthetic improvements. However, significant concerns arise regarding service reliability, with frequent cancellations, poor communication, and inadequate customer support being common themes. Many customers express frustration over billing practices and the lack of accountability for damages caused by contractors. Overall, while there are commendable service instances, systemic issues hinder a consistently positive customer experience.

This summary is generated by AI, based on text from customer reviews

service
48
value
47
shipping
10
returns
10
quality
43
Oregon
1 review
3 helpful votes
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Unreliable no shows
August 9, 2017

Same as other reviews, last minute cancelling because they don't have labor. When I called they admitted that even the rescheduling they proposed was not reliable, as "short on labor". We need reliable service, not a "maybe some day" offer.

Date of experience: August 9, 2017
Michigan
1 review
2 helpful votes
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Really needed help
May 27, 2017

Very unprofessional not showing up and rescheduling not what i needed needed help with my parents yard i come out of town to help out and i showeded up or maybe it because im in a black neighborhood really annoying will never use this service or recommend it to anyone totally disapointed

Date of experience: May 27, 2017
California
1 review
2 helpful votes
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They never show up
April 6, 2017

Horrible experience dealing with this company. We had issues with the gardeners not showing up on multiple occasions along with certain services not being addressed.

Date of experience: April 6, 2017
Bangladesh
1 review
7 helpful votes
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Out of business?
September 1, 2015

Did they go out of business? They haven't shown up and they're not replying to messages.

Date of experience: August 31, 2015
Cambodia
1 review
0 helpful votes
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They did show up and mow, but only after 3 phone calls and they were a week late and they did a terrible job. I should have googled them before I hired them. I won't be ordering again.

Date of experience: August 13, 2015
Bangladesh
1 review
7 helpful votes
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Glad I found this page. I'm also having a hard time with LawnLove.

Date of experience: July 25, 2015
Bangladesh
1 review
10 helpful votes
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I am not impressed. I didn't fell comfortable giving them my credit card number and then they never showed up. I called and rescheduled. Another no show. Their glowing online reviews seem suspicious. I alerted my credit card of possible fraud

Date of experience: July 18, 2015

About the business

The #1 rated lawn care services near me. Lawn Love is revolutionizing the lawn care service industry. Get an instant free quote on lawn care services near you such as lawn mowing, lawn aeration, leaf removal, yard clean up, gardening, weed control and...


lawnlove.com
San Diego, CA