The company demonstrates a mixed reputation, with some customers praising the quality of lawn care services and effective communication from specific crew members. Positive feedback highlights the professionalism and thoroughness of certain contractors, contributing to customer satisfaction and aesthetic improvements. However, significant concerns arise regarding service reliability, with frequent cancellations, poor communication, and inadequate customer support being common themes. Many customers express frustration over billing practices and the lack of accountability for damages caused by contractors. Overall, while there are commendable service instances, systemic issues hinder a consistently positive customer experience.
This summary is generated by AI, based on text from customer reviews
Gary was respectful & nice. Completed my front yard as requested. Definitely recommend. My yard looks so much better. Thanks
I have had awesome experience with the lawn care that has been performed. I believe that I have a large size yard. The pricing is great, best around in my opinion. My lawn looks better than it has in a very long time. I also have the same crew and I'm able to contact if need to. Once i neeeded to move my job off until the following week and my crew agreed. Great work Anzeo. Keep up the great job. Thanks again and thank you to Love Lawn.
Excellent communication and service. The backyard was a mess from the winter storms. All leaves and brush removed, bushes cut back as requested. Front and back lawns mowed to an asthetically pleasing and little dog friendly length. The edging looks fantastic. Bravo and thank you!
Lawn looks great. Calvin was professional and precise when mowing my lawn. Glad I used Lawn Love. Thanks
Their website is hard to navigate when looking for help. I had to google their customer service because there was no other option except sending an email and HOPING they got back to you in a timely manner.
I was on the phone with them for an hour arguing a charge they made when no service was provided and they said there was nothing they could do, despite my service being cancelled and no one coming out to do the service. They were not accommodating at all and it is not the first time they've charged me for services when no one showed up to do it.
And when they DO show up, it hardly looks like they've done any work at all.
Find another service. The only thing Lawn Love loves is taking your money.
Fernando did an excellent job with our lawn, which is kind of tricky because we have a steep slope and lot of trees. We fully recommend.
It seems this company think asking for a Quote is the same the thing as requesting for a service. They will charge for something you did not ask for. The service person never even showed up, so i am not even sure what service they did. I am not sure if the CEO ever see his email, but I hope he see the email i send him and get his employees better training.
He is always on time and provides great service. My lawn is always nice and neat. He always make sure that area is left clean.
LawnLove is definitely a perfect company for your lawn care needs. I was overwhelmed with the last minute job they did for my property while I was on the road traveling. I thought I did a good job doing my yard, But LawnLove blew me away. Your business, Is their business when it comes to a great looking lawn. I definitely would recommend them out of everyone I have tried since owning a home. Thank you for your lawn service.
I would always look at the reviews that have the lowest star reviews. Because these are the real people. So many people are paid to leave nice reviews so take this for what it was worth. We moved out of state and we trusted these guys with our yard (and were trying to sell our home at the time). They were HORRENDOUS. Didn't come when they were scheduled, ONLY mowed the front lawn, had to come back twice to mow the back and weed eat. This continued three more times, and then they broke a sprinkler head and didnt say anything, that team just quit. Luckily our neighbor said something else this would have continued to leak water for the rest of the month causing who knows how much damage. I would NEVER go with these guys again.
I love how easy this makes it to schedule lawn service for my rental property and ensure it gets done without having to go over there. Chad always does an excellent job!
Quick and clean he does a great job of making my lawn look wonderful at a reasonable rate! Thank you so much!
Awesome service. Everything was quick and efficient. I really enjoyed how simple the whole process was and the quality of the work.
I am a new customer who is extremely satisfied. I was unable to maintain my lawn any longer and found LawnLove online, I read the reviews, got the free quote and set up service. Bryce came out by and made my yard beautiful again.
Jeremy did great job and Cleaned falling leaves for us. He came to our house on time as promised. Strongly recommend Jeremy's services to any one.
I'm really happy with the work that Trent completed. Trent shows up ready to get the task done, once the earbuds are plugged in it's game on. There's lots of little things to do when taking care of a lawn and Trent is expeditious with his time and meticulous with his attention to details.
They don't respond to emails the do not complete the job they leave the gates open and then charge you a long lawn fee.
It's my first time with this company and the result is better than the one who used to do our lawn I am very happy with their service my lawn look really great.
Richard from LawnLove went above and beyond my expectations. Richard did a great job mowing, weeding and clearing the driveway.
Answer: I was looking for Lawn Services since I no longer keep up with the yard maintenance. I could cut the grass with my riding mower but I am unable to weeded and edge the yard due to health issues. I was looking for lawn services that wasn't expensive and the searches online didn't really help. I found LawnLove online, which is kind-of an uber type of company. They had straight forward prices on yard cutting and the prices seem reasonable. I been very happy with the company that LawnLove has set me up with. He messages me when he is behind or having issues. (Understandable since lawn equipment can break down). He lets me know when he is going to be out to the house.
Answer: Legit Company and they do great work. Excellent pricing on my lawn job.
Answer: I needed to message my crew and move my job off a week and there was no problem. I was contacted to make sure that the day they could come after to days of rain was still ok to still do the job. I have not had any problems and always get a response from them quickly.
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