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Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
JustFlowers Reviews Summary
JustFlowers has a rating of 3.8 stars from 5,772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 3rd among Flower Delivery sites.
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Ordered and received a gorgeous flower arrangement for my wife's birthday. Vase was overflowing with beautiful flowers and all buds opened.
I called customer service 4 times to find out why flowers were not delivered. Each time I called your representative said they should arrive on following date. The flowers were finally delivered on the 20th after I said I was canceling my order.
As I have said previously, you need to put it somewhere easy to see on your website that you are an American company. I live in Canada and was very surprised to see an additional $40 added to this order for the exchange rate. If I would have known I would have ordered from a Canadian company. Keep my business in my country! Not happy at all!
Kim, we do in fact state that we are an American company and that we charge in U.S. dollars. This is indicated both in the shopping cart and on your order receipts as well.
Michele received her beautiful basket of flowers and was thrilled. I was about to contact you as I had hoped and asked that she receive them earlier.
I was a little disappointed that the arrangement didn't look like the picture online. It looked smaller and less full. I paid for premium flowers and even added roses to make it a large arrangement.
Esther, we are here to help. Please e-mail photos of what was received to service@justflowers.com
Not much to say. Ordering was easy! Flowers were a gift. The recipient said the flowers are beautiful!
I ordered the flowers and payment for the went through on 9/9. These were for my daughter-in-law after her surgery. She was supposed to receive them on 9/10, but never did. I made several calls. Thursday, 9/12, I was on the phone for 45 minutes with customer service and they promised a manager would call me back in 10 minutes to cancel and begin reimbursement. They never called, I called back at 5 pm on 9/12. Supposedly I have to wait now until they contact the "preferred shop" o get my money back. I will NEVER order from this service again. And, by the way, it says all calls are monitored and recorded. They should have ALL of this information!
We are sorry to hear your arrangement was not received, and we apologize for any inconvenience this may have caused. Our system shows the order was delivered, and the florist hasn't told us there was a problem with delivering your order. We must first verify the delivery status before beginning the cancellation/refund process. We will contact the florist ASAP, and will subsequently contact you with the resolution of your refund/cancellation request.
I paid to have it delivered by 1 and I called at 3 and it still has not been delivered.
It was delivered around 4.
Luciana Cancelli we apologize for the problem you are experiencing with your order 9935868 to Gerolyn Rudolph. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.
We greatly appreciate your business,
JUSTFLOWERS.COM
800.716.7559
service@justflowers.com
The site is very easy to use and shopper friendly! The delivery service was prompt...I'll remember this shoppe the next time I need flowers!
Beautiful birthday bouquet was delivered on the day I needed it to be there despite it being a holiday weekend. Thank you for the great service
AVOID. Pick anyone else! After offering me a delivery date for my order I was contacted the DAY OF DELIVERY to inform me they could not deliver due to a holiday (if that was the case that date should not have been offered). After rescheduling I was contacted on the NEW day of delivery to be informed that there would be an extra charge for delivery, would I just authorize it. Communication with these folks is slow and they are simply telling you what you want to hear rather than what the situation actually is. AVOID.
Brandy, we apologize for the inconvenience. One of the local shops in that part of Montana has recently gone out of business and the other one was closed for the Labor Day holiday.
We placed our order on a Tuesday for a Friday delivery. It wasn't until Friday afternoon that we found out it would cost us 25% more because of the florist they chose. Since we wanted our Aunt to receive these flowers they negotiated the additional price down to about 15% above what we paid. If they had contacted us earlier we would have cancelled the order and found a more reasonable offer. On top of this the flowers were not received on time! I would not recommend using this florist.
Laura, some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item(s)'s paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item(s). We will contact you if such a situation arises.
Very easy to order by internet good pictures to view
I ordered flowers online to a hospital patient (relative) in another state. The order process seemed clunky so I called the customer service for JustFlowers. They told me the flowers were out for delivery by the florist and should be delivered later that day. End of story, except a week later I get a notice from JustFlowers on my email to confirm the delivery. Since the actual delivery was never confirmed, I tried to inquire online. But of course, I never received an order number and couldn't do the online inquiry. So, I called customer service and Jane looked it up and confirmed that delivery was made to the hospital.
D. L., please check your spam folder because all order receipts are sent out immediately following order placement. Should you require further assistance, please contact us directly with your full name.
Delivered with care to a sick family member and the flowers were beautiful.
My daughter said the flowers were beautiful and lasted very long!
The whole experience with Just Flowers and the fruit basket was great.
I ordered The Spirit of Fashion to be delivered on August 17th and there was a delivery but it was not even close to what I ordered. Not sure what the name of what they sent but not even close.
Margaret F., we are here to help. Please e-mail photos of what was received to service@justflowers.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Delivered on 09/20/2024 at 6:46 PM CDT