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JustFlowersReviews 5,772

3.8

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States
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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 3rd among Flower Delivery sites.

service
239
value
224
shipping
214
returns
170
quality
202
This company responds to reviews on average within 1 day

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112,104 reviews
Israel
1 review
0 helpful votes
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Would choose a different company
October 12, 2024

It took too many follow up phone calls and emails to ensure delivery after the first delivery failed.
Poor customer service. Too much use of third parties. Go with a smaller company.

Date of experience: October 12, 2024
CustomerService -. — JustFlowers Rep
10 months ago

Ellen, the Regency Grand at West Covina already confirmed receiving the flowers for Judy and we informed you of this as well.

Wisconsin
1 review
0 helpful votes
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I ordered a bouquet of flowers advertised as $49. With additional handling and delivery it was $82. They shipped it a day early then called me to say they were charging me an additional $19 to meet the minimum requirements of the florist. After long debate with two managers, they waived the $19 charge. Big deal! This is a terrible business practice bordering on false advertising. Don't use these people.

Date of experience: October 12, 2024
CustomerService -. — JustFlowers Rep
10 months ago

Ronald Shanaver, some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item's paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item. Also, your order was in fact delivered on the requested delivery date of October 13th.

Florida
1 review
0 helpful votes
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Beautiful flower arrangement
October 11, 2024

Excellent service and flowers. Also customer service easy to reach and friendly!

Date of experience: October 11, 2024
Arizona
1 review
0 helpful votes
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Flower review
October 10, 2024

Very user-friendly site and the product was delivered on time and looked beautiful!

Date of experience: October 10, 2024
Minnesota
1 review
0 helpful votes
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Poor
October 10, 2024

Didn't follow thru on giving me the 10.00 promised for extra 30.00 charge over and above my order just because the florist who got it had a minimum order which was not on the website

Date of experience: October 10, 2024
CustomerService -. — JustFlowers Rep
11 months ago

Denise, we have been trying to reach you by telephone. Please call us back at your soonest convenience.

Texas
1 review
0 helpful votes
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False advertising and poor service
October 8, 2024

Tried to get me to give them an additional $15.00 in order to get the order sent after it was already over a day late from the promised next day delivery. When that failed, they did not send order for 4 more days and delivered to a very sick patient at 8:30 PM at night, without calling first. Will never use again.

Date of experience: October 8, 2024
CustomerService -. — JustFlowers Rep
11 months ago

Janice, some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item's paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item. Nevertheless, we went ahead and covered the additional amount needed for your order.

Minnesota
1 review
0 helpful votes
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Excellent
October 8, 2024

Flowers were beautiful and delivered on time. Prices were very reasonable. I liked the choices to upgrade

Date of experience: October 8, 2024
Texas
1 review
0 helpful votes
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Wife's bday flowers
October 8, 2024

They did deliver the flowers, at 6pm. A bit late in the day but still ok I suppose. Some of the sunflowers look wilted I'm guessing from the heat in general. The wife still was happy with them so it's a win

Date of experience: October 8, 2024
CustomerService -. — JustFlowers Rep
11 months ago

Matthew, we are here to help. Please e-mail photos of what was received to service@justflowers.com

Virginia
1 review
0 helpful votes
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Quick & Accurate
October 7, 2024

I ordered flowers at the last minute and got same day delivery! It was quick & accurate! The order looked just like the photograph! Quite stunning!

Date of experience: October 7, 2024
District of Columbia
1 review
0 helpful votes
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Birthday gift
October 6, 2024

Easy to order online and prompt delivery. The flowers were very similar to the picture online.

Date of experience: October 6, 2024
Ohio
1 review
0 helpful votes
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Birthday Flowers
October 5, 2024

I ordered birthday flowers and they were delivered one day late due to the (Carolina) hurricane. They were nearly the same as pictured. Except for the vase which was the same color,but was not the nice one pictured.

Date of experience: October 4, 2024
CustomerService -. — JustFlowers Rep
11 months ago

Rick, thank you for the feedback. Unfortunately, the container & arrangement may vary based on availability.

Florida
1 review
0 helpful votes
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We wanted to send a gift basket to a couple we have known for many years who celebrated their 60th Wedding Anniversary. The basket was simply spectacular and delivery was right on time.
I have been a customer for a number of years and have always been very satisfied with this company.

Date of experience: October 4, 2024
Rhode Island
1 review
0 helpful votes
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Great service
October 3, 2024

Recipient was very happy and delivered on time. I will definitely reorder next time.

Date of experience: October 3, 2024
New York
1 review
0 helpful votes
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Great
October 1, 2024

Delivered to the hospital just as promised. Beautiful arrangement.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Flowers for a get well
September 30, 2024

Disappointed the flower she received were not like the photo and it lacked the ribbon which was in the ad

Date of experience: September 30, 2024
CustomerService -. — JustFlowers Rep
11 months ago

Madeline, we are here to help. Please e-mail photos of what was received to service@justflowers.com

Missouri
1 review
0 helpful votes
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Not the flowers pictured.
September 28, 2024

I picked out an arrangement especially to send sympathy to my friend.
The arrangement sent was not the one pictured and I feel like it wasn't\
Worth the amount charged as it was a collection of a plain bouquest of
Flowers wen I ordered another type of arrangement. I had to order another sympathy
Bouquet 2 weeks later for anothe death in the family. I used a different flower service
And got just what I had seen when I ordered. If you can't deliver don't have us choose
From 6 pages of photos. I was not happy with this order at all. I felt like I was ripped off.
The other florist did a beautiful job and I will use them not yours in the future.

Date of experience: September 28, 2024
CustomerService -. — JustFlowers Rep
11 months ago

Sherri, we are here to help. Can you please email photos of what was received to service@justflowers.com

Australia
1 review
0 helpful votes
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Good selection of flowers
September 27, 2024

My family member was delighted with the selection. Delivery was timely

Date of experience: September 27, 2024
New York
1 review
0 helpful votes
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Absolutely beautiful
September 26, 2024

Sent the flowers to a friend, she called me right away, and sent a picture, they were beautiful, and she was crying!

Date of experience: September 26, 2024
South Carolina
1 review
0 helpful votes
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Missing a balloon
September 26, 2024

First time purchaser here. I ordered a birthday bouquet with a balloon included and paid $4.99 for one extra birthday balloon which was not included. That was disappointing.

Date of experience: September 26, 2024
CustomerService -. — JustFlowers Rep
11 months ago

Teresa, we will reach out to the local florist to find out what exactly happened.

New Jersey
1 review
0 helpful votes
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Delivery
September 26, 2024

Yes the flowers I ordered for my cousin arrived in a timely manner. Thank you and she tells me they were beautiful.

Date of experience: September 26, 2024