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Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
JustFlowers Reviews Summary
JustFlowers has a rating of 3.8 stars from 5,772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 3rd among Flower Delivery sites.
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Everything went as expected.i have no complaints. Thank you for the great service.
Hi just descibing my experience with the company.
It was misleading, I ordered the flowers which I paid for prior to delivery and then I was notified late that the flowers would not be arriving based on technical issues. Then the next day when I was asked if they could be delivered (Monday) I agreed and was charged an additional 15 or so dollars which I also agreed to. Which isn't a bad thing that's no problem but it's just that the costs weren't upfront and obvious and after the error on your end it would have been nice to have some form of compensation (extra flowers or a balloon or something would be nice) and I wish it was a bit more straightforward. As for the flower delivery it was lovely, and I thank you all but hope that the process is a bit smoother for future customers as this service is great, but the errors made it a bit rough. Anyway, thank you have a nice day
We were disappointed that the order placed was not delivered on the day stated, but were happy it finally was delivered the following day.
DELIVERY CONFIRMATION:
DATE DELIVERED: 08/13/2024
Order was a day late delivering. They did call me and tell me at the end of the day, they they didn't get them there. So I missed my best friends birthday.
DATE DELIVERED: 08/13/2024
TIME DELIVERED: 12:30 PM
I wish I had received notification from you when the flowers were delivered. The arrangement was left at the front door. The family didn't use that door so they weren't found until later. If I had been notified at the time of delivery, I could have called the family to make sure they had found them.
The arrangement was beautiful, though.
The person who received the flowers texted me right away with a photo. The flowers arrangement was even better than what I had hoped for. The recipient was delighted.
Beautiful job and thank you so very much!
They were out of the original flowers and called and substituted with a similar flower.
The flowers were delivered in a timely manner. That's the best I have to say. The 'bouquet' was miniscule! For the price [over $61.00], I am extremely disappointed and frankly, was embarrassed! I knew it wouldn't be the biggest but I ordered middle of the road size [$49.99] and was extremely frustrated when I saw it. They said the number of roses, etcetera but did NOT say how tiny they would be! I will NOT order from them again as this is the SECOND time I [and the recipient] were totally underwhelmed. My order number is *******.
Deb C., we don't have an order on file for you. Would you please kindly remove this review.
Thank you
Wanted to send my daughter some flowers for helping me move and some flowers for my new house. Place both orders on line. They could not verify the order so it was never delivered, although they were able to charge my credit card. I wanted the flowers to my daughter so I phoned and placed the order, again they could not verify the order, so they never delivered the order. Three times? This is just bad business. I was never away from my phone for several day and at no time did anyone contact me.
Stay away from these people.
Catherine Slater, please call us as soon as possible so we may process your order promptly.
We have some security concerns about your orders to Elisha Bradic. If you cannot reach us by phone, please e-mail us with a phone number at which we may reach you.
Your order is on hold until we speak to you over the phone.
Awaiting your response,
JUSTFLOWERS.COM
service@justflowers.com
Credit Card Department 800.583.1637 or 310.388.6844
A good experience, however, they failed to notify me that the flowers had been delivered.
I will never order again from here. I placed an order for same day delivery on July 17,2024 and nothing was delivered. I called back on July 18,2024 and they said yes it will be delivered today by 6pm. At 630 pm I called back and this time they transferred me to someone different. The lady came on to inform me that the florist was requesting another $30. And she apologized for not getting to me sooner on this matter. Had they called me back to inform me of this I would have taken care of it. However since they knew about it and waited for me to call made me upset. So I cancelled my order. Someone should have reached out to me as soon as the florist made contact with them.
Jessica, some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item's paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item. We have since cancelled your order and issued you a full refund.
Ordered to be delivered June 30 for my mother's 93rd birthday…was not delivered…not delivered on July 1 (her birthday)…nor on July 2…not on July 3…same for July 4…received a call on July 5 that they would not be able to deliver that day either…cancelled a $100 order!
Jeffery, the recipient lives on a small island off the coast of Maine. Your order was cancelled and refunded on 07/04/2024.
I place an order on Saturday night after speaking with a representative that assured me that flowers where going to be delivered on Sunday for a funeral. It turned out flowers where delivered Monday around 5pm. I ordered a deluxe and received a standard one. I sent a complaints, after investigation they said that's all they could do and offered me a 7 dollar discount for my next order. Not interested in ordering ever again. Please add measurements to your order and pictures of how a deluxe might look like and not just say "we will add lots of more flowers to it"
Ricardo, we are here to help. Please e-mail photos of what was received to service@justflowers.com
Ordered flowers to be delivered on Saturday before Mother's Day. Received a message that evening that the flowers were NOT delivered, but would be delivered the following day (Mother's Day.) I called customer service. Expressed if the flowers were not going to be delivered on Mother's Day, I wanted to cancel order and I would have to figure out something else in a pinch. Was absolutely guaranteed delivery would be made on Mother's Day. Well guess what, they were not delivered - not even an attempt either day. I had no idea they were not delivered, as I do not live near my mom and had only talked to her in the morning. Finally got a notice on Monday that the delivery was again delayed, but by the time I saw the message they were already delivered - the day after Mother's Day. The entire process was inexcusable. If they had told me on Sat night they were unsure if flowers could be delivered, I would have cancelled the order. Instead, I was promised delivery would be made - even on a Sunday. Said they had their delivery people all lined up. When I spoke with the company, they would not accept ownership of the problem. Said it was my problem not theirs and offered a measly $15 credit on the order.
It was a terrible experience. I ordered flowers for delivery 6/22/24 and paid for the flowers and handling charges via credit card the flowers had not been received. I contacted Just Flowers and received an apology and was assured that the flowers would be delivered the next day 6/24/24. Early that morning I received an email asking for an additional handling charge of $15.00. I called and spoke to a supervisor. I informed the person of my terrible experience and that I would not pay the additional charge since I had already paid $17.99 for the handling service. Again an apology and the flowers were delivered eventually. I will not use Just Flowers ever again and I will inform anyone of my experience.
Carmen, we didn't receive your order until after the cut-off on Saturday. The order was received at 1:19 PM EDT for delivery that same day.
ACTUAL DELIVERY DATE: 06/24/24 Monday
ACTUAL DELIVERY TIME: 02:38 PM
I (tried) to send flowers to a friend in hospital.
I didn't receive any confirmation that the flowers had been delivered - I had to call.
I ordered all yellow. My friend got all white
They were initially delivered to the wrong room (that may have been the hospital's fault?).
Then I received an email asking if I'd received the flowers (hello - I didn't send them to myself!).
Not a satisfactory experience.
Barbara, we can't seem to locate an order on file for you. Can you please e-mail your concern along with your full name and order number to service@justflowers.com
I ordered flowers for same day delivery as a result of their advertisement, even though I found their handling and delivery fee to be a bit high. Order was well in advance of their deadline for same day delivery. Hours later, too late for me to cancel and order from another place, I received an email that due to a delay it would be delivered on the next available day. No guarantee that it would be the next day and no offer of rebate or compensation of any kind. I contacted customer service and did not receive a response (as of today).
Kathy, we didn't receive your order until 1:20 PM EDT for delivery that same day. After all of the local shops were already done delivering for the day. As part of our delayed delivered policy, your order was re-scheduled for delivery the next day and you did in fact speak with us about this.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Eric, Sunday deliveries are not guaranteed. Also, some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item's paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item. This is all indicated on your order invoice.