From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
JustFlowers Reviews Summary
JustFlowers has a rating of 3.8 stars from 5,772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 3rd among Flower Delivery sites.
Instant Feedback
Awful company. Only worried about their money. Ordered flowers 4 days in advance for a Saturday delivery, which never got delivered. After several calls and promises they finally reached out Tuesday (a week after I ordered the flowers) and told me they could deliver the flowers but I would have to pay another $30. I don't think that is how dissatisfied paying customers should be treated. Please be careful in using them or just don't use them.
In the past I have been pleased with your services.
I always place 2 orders for flowers my Mother and Step Mother.
Both of my recent orders for Mothers Day were placed on Friday,.I chose flowers based on Zip code for Saturday delivery.
Both set of flowers were not delivered until Wednesday. I understand that Mothers Day is the busiest day. I could understand a Monday delivery due to the volume but Wednesday delivery?
For the record I contacted another flower company on Tuesday their flowers were delivered on Wednesday as promised.
9870509 - delivered on 05/14/2024 at 1:45 PM CDT
9870548 - delivered on 05/14/2044 at 9:14 AM CDT
Sorry but I had to give three star because the flowers were delivered very late at night. I was expecting them to come a bit earlier during the day so I can travel with them to my event. That prompted me to go buy a bouquet of flowers to bring to the event. The flowers were delivered without a notification and just left at a front door.
Candy, we don't have an order on file for you. Please kindly remove this review.
Thank you
I ordered over a $220 funeral spray that was SUPPOSED to be delivered YESTERDAY, Friday May 17,2024! So please tell me why the day of the Funeral am I just now getting a call that my order couldn't be fulfilled?! You left me with NO TIME to have a replacement sent out being that the funeral is in literally 2 hours! This is unacceptable and inexcusable! I should have been notified Thurs or even YESTERDAY the day they should have been delivered!
You left me high and dry, and to add insult to injury you wanted to only give me a $10 credit?! Insulting! YOU SHOULD BE ASHAMED! This is horrible management and customer service!
I'd give ZERO STARS IF I COULD!
Cynthia, we are writing to inform you that your order 9905024 has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account.
My daughter didn't get anything that even was close to the picture of the basket of flowers online. A peace lily with two roses stuck in it was delivered. Luckily the nice florist replaced the plant with a nice basket of flowers. On her order it was stated as a "flowering plant", which I did not order.
I give the florist a 5.
Lynelle, thank you for expressing your concern. Please be advised that the local shop is connected with us through a network where photos and complete descriptions are in fact available. We are glad that the local shop was able to make this right for you.
I wanted the delivery to be completed Sunday, the flowers were delivered on Saturday. I am not happy.
Charles, we are writing to inform you that your order 9726295 to Molly was credited on 05/13/2024. Credits normally take 1-4 business days to appear on your account. If you have any questions please do not hesitate to contact us.
JUSTFLOWERS.COM
service@justflowers.com
This order was for Mothers Day. I have just received notice that it was delivered today-the Friday after Mothers Day. The recipient is in a nursing home and disappointed that she didn't receive it on time as am I. I was repeatedly told it was going to be delivered the next day. I feel that I should be offered a refund.
Allaire, we are writing to inform you that your order 9871752 to Janet was credited on 05/17/2024. Credits normally take 1-4 business days to appear on your account. If you have any questions please do not hesitate to contact us.
JUSTFLOWERS.COM
service@justflowers.com
I like the flower arrangements and have always been happy with the service. This time I ordered to BC and I couldn't place the order as the system didn't accept the postal code. Very frustrated. This postal code is in Canada post. I hope this can be fixed. I will order again from you.
ACTUAL DELIVERY DATE: 05/11/24 Saturday
ACTUAL DELIVERY TIME: 10:45 AM
DRIVER NAME: Steve
Mother's Day order, upgraded size to medium choice, still a small bouquet in size considering price paid. Got a notice flowers were being substituted from bouquet chosen in pic. Delivery was the worst, rang my mother's doorbell at 10:10pm the day of delivery! Bouquet is average.
Deborah, we are here to help. Can you please e-mail photos of what was received to service@justflowers.com so that we can visually inspect the product.
Your website stated same day delivery. I ordered within the time frame of delivery on Friday. I was informed by text that order would be delivered the next day. That didn't happen. Then was told it would be Monday. Totally disappointed!
Marilyn,
Below is our policy with regard to Mother's Day orders.
Mother's Day Weekend Delivery Policy
Friday Deliveries are available in most cities for Mother’s Day. If we are unable to deliver on Friday and the order is going to a residence, then the order will be scheduled for Saturday. Deliveries are available in most cities on Saturday and Sunday in the USA. If we are unable to make your Sunday delivery and time permits, we will deliver the gift on Saturday. If both Saturday and Sunday are not available in the recipient area, then we will deliver on Monday. Thank you.
It can be found at:
http://www.justflowers.com/CS_DeliveryInfo.asp
We thank you for your patience in this matter,
JUSTFLOWERS.COM
800.716.7559
service@justflowers.com
I ordered flowers for my mother for mother's day, they were meant to be delivered the DAY BEFORE mother's day. Got an email that they were too busy and they'd be delivered on mother's day. Not an issue. Got another email Sunday evening that they would be delivered on Monday instead. On Monday evening, i got an email stating that they would be delivered on Tuesday...maybe. At that point i started calling and emailing. Never got a reply or call back. Couldn't speak to a person for the life of me. On Thursday morning, I got on their website and checked my order status, it said my order was cancelled and they would issue a refund within 1-4 days. All of this with ZERO communication on their part. Would NEVER recommend.
9867930 - $40.00 refunded on 05/20/2024
9867990 - order replaced
Thank you so much for delivering my flowers. My friend received them. It was a bit of a mixup on her end. She wasn't home and the delivery service left a note for her to follow-up. Could that same communication be delivered to me next time because I didn't get a delivery confirmation and was wondering what happened? Only after I put in an inquiry did the flower company ping the delivery service and the delivery service got in contact with the recipient and then the flowers were delivered. It all worked out in the end, though. Thank you for the beautiful display!
Raina, thank you for the positive feedback!
Recipient received flowers and was very happy with them. Thank you!
Ezy-pzy online ordering...nice selection of arrangements...the gorgeous arrangement was awaiting first thing in the morning.
The flowers still look beautiful!
Will definitely be ordering again.
Thanks so much
Just Flowers very responsive and professional and on-time delivered into Canada near the border. Second time with great effect.
I sent you an email on my experience days ago. Flowers arrived on Tuesday, a day or so ahead of when I asked, and they looked great. Mom was pleased. She watered as usual but when she got up on Friday I believe they had died, didn't even last until Sunday, Mothers Day. I wont be ordering through you again if your flowers can't last atleast a week.
Jeff, we can't seem to locate an order on file for you. Can you please reach out to us directly with your full name and order number so that we can resolved this for you.
A Mother's Day gift for my mom. She said they were beautiful but the flowers were packed in the vase so tight she couldn't get the wilted roses out to transfer them to another vase without messing it up. I will continue to buy flowers for her from here.
Donna, thank you for sharing your feedback.
My mom absolutely loved them. Arrived right on time. Thank you very much.
Beautiful flower package! Came okay and on time! Delivery was okay too! Appreciate the care and concern getting them delivered before Mother's Day!
Boutique turned out very pretty. Delivered in a timely manner. Thank usu.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sheryl, some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item(s)'s paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item(s). We will contact you if such a situation arises.