website thubmnail of Jumia

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Jumia Reviews Summary

Jumia has a rating of 2.8 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Jumia ranks 49th among Electronics sites.

service
21
value
20
shipping
21
returns
17
quality
19

We monitor reviews for authenticity

Nigeria
5 reviews
1 helpful vote
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My review
June 10, 2019

I have patronize that business, and it's really awesome doing business with them. I would recommend them a hundred times.

Date of experience: June 9, 2019
Nigeria
3 reviews
1 helpful vote
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Excellent
June 4, 2019

A very nice online one stop shop with efficiency encapsulated. They supply good and quality products when ordered for online and they deliver in good faith within the time frame stipulated

Date of experience: June 3, 2019
Nigeria
3 reviews
0 helpful votes
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I love jumia assets so much that I purchase their goods all the time, and even their goods always have better discounts and prices. Jumia is one of the fast selling online platform

Date of experience: June 3, 2019
Nigeria
2 reviews
0 helpful votes
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Jumia is a website where you can buy and even sell your products to Nigerians and other neighbouring countries.
You might wanna try it out.

Date of experience: May 29, 2019
Cote D'ivoire
2 reviews
0 helpful votes
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I would like the delivery to become fast take a week to receive his package this trouble, and product quality nasco and other are a little worried about the cost the service is doing well these most important

Date of experience: May 28, 2019
California
3 reviews
1 helpful vote
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Credible
May 27, 2019

Product's bought are received with the written description and can be returned if you aren't satisfied with the product.

Date of experience: May 26, 2019
Cameroon
3 reviews
16 helpful votes
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Jumia is an online purchasing site which deals in all kinds of goods, beauty and fashion goods, electronics, etc. Payment is done only after you must have confirmed the quality of your product upon delivery. To be able to place an order, you just need to get yourself registered for free, then you can enjoy the online shopping. Yes! It is that easy and credible.

Date of experience: May 23, 2019
Nigeria
3 reviews
0 helpful votes
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My_Review.
May 24, 2019

This is a nice place to be, with cool UI features. I hope to enjoy my stay at this platform and also learn more from this platform.

Date of experience: May 23, 2019
Nigeria
4 reviews
1 helpful vote
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Over the years jumia Nigeria has proven to be the best online store in Nigeria having built a strong reputation.

Date of experience: May 23, 2019
Nigeria
10 reviews
4 helpful votes
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Not so good
May 24, 2019

Delivery is slow sometimes it takes forever even though the good will still arrive but they're still making waves in Africa especially Nigeria

Date of experience: May 22, 2019
Nigeria
3 reviews
2 helpful votes
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jumia.com.ng stores is an e-commerce site in Nigeria that help circulate a very large size goods at price that is so good to smile on. It covers various categories of commodities ranging from household appliances and up to fashion and gadgets. The delivery is almost at free home delivery when made a purchase from. This is very recommended for Nigerians in a unique life

Date of experience: May 18, 2019
Nigeria
2 reviews
0 helpful votes
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Jumia has actually done a lot of advantages to the world economy. You don't now have to go to the physical market to get your products. At the tips of your hands you can order from jumia. Jumia would have received my 5stars rating if their products prices are moderate enough. They should know full well that there are now many e-markets. And if care is not taken, they make go insolvent

Date of experience: May 16, 2019
Nigeria
2 reviews
0 helpful votes
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Jumia has been my no 1 online store. They are professionals. Their deliveries dont delay. They dont sell bad product. They also offer discount when you use Jumia pay. I love the discount.

Date of experience: May 13, 2019
Ghana
2 reviews
0 helpful votes
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My issues has been with Jumia dispatch drivers, they are extremely rude, unpleasant and unfriendly.
However, the customer service people are friendlier but each time I report the dispatch drivers to them nothing is done and I still see the same dispatch driver coming to deliver food to me which scares me.
It's either they are flashing your phone or they threaten to take away your goods purchased if you don't meet them somewhere away from your delivery address (infact, one time they took away my purchase) or the most recent my food seal was broken by a rude unpleasant dispatch driver which caused me not to eat the food for fear.

Date of experience: May 12, 2019
Nigeria
1 review
1 helpful vote
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Fairly
May 11, 2019

I love the website but I think you guys should improve the u
UI, remember to always try to make it colourful and beautiful

Date of experience: May 10, 2019
Nigeria
4 reviews
7 helpful votes
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Jumia provides the best platform for business owners (sellers) to sell remotely while buyers can get their products from the comfort of their homes and offices with little charges by Jumia and fair shipment cost. The platform is robust with training program for new users, it makes it easier for sellers to get it right and buyers happy with their transactions.

Date of experience: June 5, 2018
New Jersey
8 reviews
17 helpful votes
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Was once awesome.
December 3, 2017

Was awesome in the past until they started doing experiments with customer's money. This is making it a week plus they deducted money from my debit card for an order they said was invalid.

Would give them a few more days to refund me before taking further actions. No serious business performs experiment(s) on a live website. Test and new features were supposed to be tested on a development console and not on a live website.

Date of experience: December 2, 2017