Joss & MainReviews 1,338

Shopping on Joss and Main is so easy. The lay out of the pages is well done. Descriptions of merchandise are generally perfectly detailed. I can easily go in and out of product descriptions without having to go back to the beginning as what happens with some sites. The site format or functionality changes occasionally but it is always a great update. One of the few "marketing" e-mails that I receive that I actuality look on a regular basis.

I love Joss and Main for their selections of merchandise and furnishing for indoor as well as outdoor. They offer style and product at reasonable prices and wonderful sales.
I have not experienced any problems with delivery and my orders have arrived in perfect condition.

I ordered an accent chair online from them. I live in canada and on the site it stated the price in CAD. However I was charged in USD and then refunded the money for unknown reasons. I only knew about the refund because I checked my account today! So when I called customer service to ask about the refund they could not figure out what had happened? They then went on to charge my card in CAD as they should have the first time but without my permission! Be careful with these guys, I no longer have much faith in online shopping.

Joss & Main is good with many things, but if you find an item, be sure to look through the rest of their similar items to make sure they don't offer it at a lesser price. I had purchased an item and a day later was looking in that category again. Unfortunately, I saw that same exact item for $100+ less (my original purchase was also still listed at the higher price). I called them thinking they would honor the lower price and they said they could not! I feel this is a deceptive business practice. So make sure you aren't cheated out of $100 and check the entire category before ordering!

I have ordered several items through Joss and Main. There items are priced amazingly, their delivery is exceptional and the customer service is outstanding.
I would recommend this site to anyone shopping for furniture and decor.

I have been very interested in a beautiful rug. Based on the information from yesterday, the price was fantastic. I had a feeling there was a company pricing mistake. I snapped a pix of the rug, info, price and sent it to a friend. Today, I decided to order it. As I began placing my order, I noticed the price increased greatly. I called customer service. The lady was so very nice. She agreed there was definately a mistake, and offered me 20% off. I explained that that was not right and that I had taken a picture of this item and had proof of the price. She asked that I send her the pix. I did so and she honored the sale.

I had a very bad experience with jossandmain.com. First their delivery times are too long because probably most of the items come from China. I placed the order on Dec 24,2015 for a sofa (Worth $1675. 00). They don't inform me of the delivery or order status. I had to call to find out that it will be middle of feb, 2016 that they will ship. And then they asked me to update my credit card which I did right away. Then I call to find out when will it be shipped. That is when they tell me that they cancelled the order a day ago. And now to get the sofa I need to wait another 5-7 weeks.

The lady at the customer service was very rude. I had to ask to talk to supervisor. Supervisor was nice but of no help.

I cannot say anything of the quality because I never received the sofa. The bench I received was of a mediocre quality certainly not value for the money. I would go with overstock.com any day.

I will never ever order from jossandmain.com again.

We bought our house in August 2015, and the decorating began. I was hesitant in the beginning to make such large purchases without seeing the item first, so I went to Arhaus Furniture and spent $5000 on a couch, chair and cocktail table. While I love my purchase I could have spent much less with Joss and Main and got the same quality.

I just ordered my living room rug. EVERYTHING I have purchased have been of high quality and I spent less money. My daughters bed, a accent chair to go with my furniture, 2 chandeliers, trunk table for the man cave and I am positive I will LOVE the rug I just ordered. My advise save some money, order on Joss and Main you will LOVE IT!