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JewlrReviews 1,164

3.2
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Jewlr Reviews Summary

Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.

returns
31
Germany
1 review
0 helpful votes
Follow Nilda H.
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Honest and easy return policy
September 9, 2019

Although I chose not to keep the item I ordered Jewlr return policy was easy and quick. The response time with their customer service department was quick to respond and assist. I appreciate their team. I will definitely look to them for any future jewelry needs that I may have.

Date of experience: September 6, 2019
Canada
2 reviews
1 helpful vote
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You truly get what you pay for. I love the fact that they are local and shipping and delivery is super fast. I have ordered 2 products from them, white and gold metal. Great quality, real metal comes with certification.
I highly recommend them.

Date of experience: September 5, 2019
Connecticut
1 review
2 helpful votes
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When I first ordered from Jewlr, it was a promise ring for my girlfriend that I wanted to gift her before leaving for basic training in the Marine Corps. I ordered it in the middle of August, the back to the school sale saved me $50 on the ring and customized box. I thought it was too good to be true. The ring arrived 4 days early so I could propose it before basic, and it was amazing, a great material with no loose parts or damage anywhere. The ring was beautiful and my girlfriend loved it. Thanks to Jewlr I got this ring at a fair price without paying ridiculous jeweler fees that most businesses charge.

Date of experience: August 26, 2019
New Jersey
2 reviews
0 helpful votes
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Lovely ring!
August 24, 2019

I was looking for a fine ring to use as a knuckle ring. I found the perfect ring on this site ~ it's absolutely beautiful! I also received a free gift ~ a very pretty necklace with an adjustable chain so I was able to shorten it to the length I wanted. So happy with my purchase(s) ~ would definitely recommend!

Date of experience: August 21, 2019
Australia
1 review
0 helpful votes
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Really happy with the end result
August 14, 2019

Whilst I was a little nervous ordering online; the end result was great. My piece arrived well packaged, on time and it's beautiful. I spent a heap of time researching many options and am really happy with the end product. Thank you Jewlr - love your work.

Date of experience: August 10, 2019
New York
1 review
0 helpful votes
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Outstanding!
July 11, 2019

The original ring order arrived with some finishing issues. After sharing photos of our concerns, customer service was prompt to provide return Instructions for repair. Additionally, we needed the ring two sizes smaller. Jewlr also promptly refunded the premium for the size originally ordered. After about 2 weeks, we inquired as to the status of the repair and within hours we received a reply with the estimated date of delivery. We had an upcoming family reunion over the July 4 holiday and very much wanted to share this occasion with them. We asked if possible, could we receive ring on or before July 3. Again, within hours of our request, customer service said delivery could be expedited for July 3. The ring arrived as promised and was exactly what we hoped for! If customers are looking for quality, value and excellent customer service, look no further. Thank you Jewlr for an outstanding experience!

Date of experience: July 8, 2019
Canada
1 review
0 helpful votes
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PERFECT
July 7, 2019

It took me a bit of research to find exactly what I wanted. My ring is beautiful and fits perfectly. Thank you so much!

Date of experience: July 4, 2019
New York
1 review
0 helpful votes
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Amazing quality
June 30, 2019

I ordered a custom ring for my fiancé and it came out beautiful. My family and friends loved it and were recommended. I love how the communication was very clear and professional with the company and myself. I will be ordering my wedding ring with them once the time comes.

Date of experience: June 27, 2019
Nevada
1 review
0 helpful votes
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Great Customer Service
June 28, 2019

I recently purchased a mens ring on this website with engravings. We got the ring pretty fast and loved it, but unfortunately a week later it was ruined. I contacted customer service and they apologized for the inconvenience and sent a replacement ring no charge. We greatly appreciate this because we were no expecting that we just wanted to inform them of the problem. Thank you so much we will definitely stick to you for future services!

Date of experience: June 25, 2019
GB
1 review
0 helpful votes
Follow Lee R.
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I was referred to Jewlr by a friend who had purchase a ring from them. I was looking for a wedding ring but didn't want a normal silver band.

After looking on the site I was impressed by the choice and eventually picked one. Unfortunately it was one size too small but Jewlr sent out a replacement straight away.

The quality of the ring is very good and I am very happy with that I have purchased.

I would use Jewlr again and have already recommend to a few friends already.

Date of experience: June 25, 2019
Missouri
1 review
0 helpful votes
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Update on mothers ring
June 29, 2019
Updated review

As i stated the overall ordering and designing of the ring was awesome, the quality was also above my expectation, the only critique i could give is in the names on the ring itself there almost impossible to make out there very small,
Outher then that it was well worth the $$ i will definitely use them again

Date of experience: June 24, 2019

Mothers ring
May 24, 2018
Previous review

Just placed my order for a customized mothers ring the overall experience ordering it and designing it was awesome now i cant wait to see the finished product

Date of experience: May 22, 2018
New Mexico
1 review
0 helpful votes
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Fantastic Customer Service!
June 20, 2019

Just received my ring back from being repaired with new gemstones for each of my loving dogs, sized and re-sized after I changed my mind - Jewlr called me a couple of times to be sure of every detail as this ring in honor of my sweet dogs is so important to me. Everything is perfect and I am so glad I chose Jewlr and the wonderful people that work so hard there!

Date of experience: June 17, 2019
Idaho
1 review
0 helpful votes
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I am so totally blown away!
June 13, 2019

The necklace is a big hit with my Mom. The nameplate is pretty and so is the chain. Thank you! Would love to order again!

Date of experience: June 10, 2019
Canada
1 review
0 helpful votes
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I will never regret ordering this customized ring online! I just love it! Exactly as seen online! The whole process of this purchase is just amazing from the moment you ordered it online, you begin receiving texting message informing you step by step of the making of!
I received it on time as said too! The ring looks exactly the same as online! Not gonna lie I was a bit nervous but i am more than surprisingly happy by the result! Unique customized ring! Thank you! It is for father's day, someone is going to be really happy!

Date of experience: June 4, 2019
Canada
1 review
0 helpful votes
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Excellent customer service
June 4, 2019

I ordered a beautiful personal necklace of my sons name for my wife on her first Mother's Day, which she loved.
Jewlr included a free gift along with it which complimented it beautifully but was broken. Upon notification they immediately sent a replacement completely free of charge.

10/10 service. Would buy again.

Date of experience: May 31, 2019
Canada
1 review
1 helpful vote
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Fantastic Customer Experience!
June 2, 2019

So pleased to have found this brand. The products are excellent and the customer experience is top notch! Would totally recommend and will definitely order again.

Date of experience: May 29, 2019
Utah
1 review
1 helpful vote
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I am so happy with my ring!
May 28, 2019

This ring is gorgeous! It's well-made, the stones are beautiful, and it fits perfectly! I'm so thrilled with how it turned out. I've only had it for less than a week and I already get compliments on it everywhere I go. I love my ring so much!

Date of experience: May 25, 2019
New York
1 review
3 helpful votes
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This place is a joke! Made a purchase from there and the item I received looks nothing like what I was purchasing. Craftsmanship was horrible so I decided I would return it. They have a 99 day return policy but unfortunately with kids and life in general I was not able to meet the 99 days. I emailed them prior to sending the item back stating it would be after the 99 day period and I was told, "You do not have to worry about the needed time to send the item to us". I recently received a call from the company stating they would not be giving me a refund but instead they could issue me store credit. I explained that I would never be shopping there after my first experience and they stated that was the only option. I told them that I was assured I would get my money back and emailed the company stating the item would be returned after their 99 day policy and I was assured that was fine. They stated that was an error and I shouldn't have been told that but still they would not honor their word and refund my money, insisting all they could do was issue me store credit. Beyond unsatisfied and annoyed that they have $350 of mine and the item I purchased and will do nothing about my refund I am owed.

Date of experience: May 23, 2019
Illinois
1 review
2 helpful votes
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It was my first time ever buying jelwery on line and I was nervous but when I got the ring I had ordered it left me breathless as did my mother

Date of experience: May 22, 2019
Florida
1 review
2 helpful votes
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Beyond Expectations
May 25, 2019

This Mothers ring blew me away when I first opened the package. The sparkle was nearly blinding. This ring surpassed all of my expectations. It's a little scary ordering items online but take my word that this company keeps you totally in the loop of the entire process. My daughter in law was so excited when she opened the box. She couldn't stop looking at it. When she went outside she was also blown away from the intense color dispersion. The wow factor is unbelievable. She cried happy tears. Thank y'all for making her Mother's Day unforgettable. I'll be ordering at least 3 more Mothers rings in the near future.

Date of experience: May 20, 2019

From the business

Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.


jewlr.com
Founded in 2009
North York, Ontario, Canada
+100