Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.
First and foremost, the ability to CUSTOMIZE jewelry like this is innovation at it's finest, if you want to tell somebody you love them this website offers several ways for you to do it in your own unique way. Though the pieces are much smaller than anticipated, I wouldn't buy an engagement ring here, but they still look phenomenal and everyone I gave a custom piece to enjoyed theirs (3 persons) especially the woman I love which was most important. Size doesn't always matter! Lastly, I have to mention the customer service, some websites you send emails, call, and walk 500 miles just to reach somebody and have them them help you, I sent ONE email and they got back to me within a day. Truly outstanding and great business, I hope this company goes as far as those big name places that offer the same old everything.
Amazing quality and great service looking forward to buying from again
My boyfriend had previously bought me a promise ring from PEOPLE'S Jewellers and the ring was very very pretty but didn't hold up too well. After a couple months the entire band had been bent and the stones were cloudy. I had purchased his promise ring from Jewlr and we were more than happy with it. It was exactly how we wanted it, it fit perfectly and the engraving was just too cute. So about a year later, my boyfriend lost his ring at work and i ordered him a new one (the same ring, just a different engraving font) so he went ahead and ordered me a new ring, this time from Jewlr. Our rings ended up coming on the same day and I bawled my eyes out when I saw them. These rings were the most gorgeous rings ever, and I couldn't even believe they were ours, and for so cheap! We were beyond happy with them, and to this day our rings are still as perfect as the day we received them. My ring is very sparkly still and the engraving still looks brand new. I recommend Jewlr to EVERYONE. I love them! (The picture with the two rings on one finger is my old promise ring and my new one.)
I've bought 2 rings from Jewlr and they both turned out perfect! The price is right and I love the payment option and custom photo boxes.
I was amazed! The quality of the ring I choose and the service was great! I loved the speeding return on the resizing. I am very happy and she is super happy!
Saw the 3 disc necklace on the web and decided it would be the perfect gift for my daughter. Was satisfied with the easy ordering process; the arrival of the item on the designated date. Was super satisfied with the style and script of the necklace. I will be sure to tell others of this site; I rarely purchase jewelrey but have friends who do and hope they will take advantage of your business.
I designed a family ring on Jewlr and hinted to my husband using the clever online feature of their website.
He surprised me with the ring which was a yellow gold caged claddagh with our birth stones inside.
The ring was much larger than expected and absolutely beautiful. People stop me everywhere I go to ask about the ring. It's literally eye-catchingly beautiful and unique.
We did order the wrong size, and we in the middle of the atlantic when he gave it to me (on holidays) so we had the ships jeweler resize it. He commended on the quality of the ring and was shocked to know we designed and bought it online.
I'm looking forward to more pieces from Jewlr.
Exceptional service, delighted with my customised ring. Found Jewlr whilst doing a search for customised silver jewellery. Will definitely use again! Many thanks
Love my necklace! I contacted this company to inform them that I didn't receive my necklace, even though I was notified that it had been delivered. They immediately began making another one. Their customer service could not have been better. Would definitely buy from Jewlr in the future.
Wanted to find something different which Jewlr had in bucket loads. Ordered on Thursday, email on Friday confirming postage to UK, email Monday to advise posting, arrived Tuesday - theres many UK based companies who wouldn't be able to deliver that quick.
Rings are beautiful and very comfortable to wear. We love the fact that there won't be many of them around the UK.
When looking for jewellery in the future will definitely look at Jewlr.com.
I purchased this in honor of my son that passed from cardiovascular disease. It's beautiful. The only thing that took me back at first was how small it looked. The longer I have it on. It's perfect.
I had to return my ring for resizing and they paid my shipping plus kept me informed at every new step my ring took. This was my 3rd purchase from them and every item has been beautiful and well made.
I ordered a neckless for my daughter for Christmas it never showed up. I sent a e-mail and told them what happened. One week later I have the neckless in my hand this place is amazing. They worked with me to make shore I got my neckless. And the neckless is perfect. She will love it and we will be the best mom an dad ever.
Above awesome! This company delivers as promised, packages well, handcrafts product with expertise, delivers with quality presentational packaging and all in record time. Wow!
I had a chat support session with a lady named Lisa an she took care of me in under 5 mins. Fastest service I've ever gotten in almost 30 years besides my husband.
No negative experience. They are good. Nice collection and quality of the product is standard. I believe they will go a long way. Keep up the good work guys and ya will use you guys again for sure.
My ring looked nothing like the photos and within two months a stone fell out. Contact the company and I have to pay to fix it. Save your money and shop around, you will be disappointed.
Great company to deal with from start to finish! My jewellery arrived on time and was beyond my expectations. I also received a lovely necklace as a free gift which I gave to my daughter and she was thrilled with it Any questions I had were dealt with promptly. I will definitely be ordering again. Keep up the good work guys
I had gotten a ring from my boyfriend he purchased from jewlr. I loved it so much! A few weeks after he left on a mission, the stone fell out- I was devastated. As a new college student, I worried that it would be expensive to fix, and I wouldn't be able to afford it. But after reaching out to jewlr on their easy to use website, I found it affordable and easy to ship back my ring for repairs! I got it back fairly quickly and it's beautiful! I'm falling in love with it all over again. 10/10 would recommend. Jewlr was helpful, easy, and of great quality.
I ordered two rings and received them in a timely manner. I absolutely love one of them - it's exactly what I wanted and fits perfectly. Unfortunately, I am returning the other ring as the stones seemed smaller than how they appeared in the image shown on the site. Customer service has been kind, responsive and very helpful with explaining my options. I would definitely buy from Jewlr again.
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.