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JewlrReviews 1,164

3.2
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Jewlr Reviews Summary

Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.

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31
Canada
1 review
0 helpful votes
Follow Jacqueline X.
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I ordered 3 classic flip pendants from Jewrl. Admittedly I was a little skeptical about ordering "genuine gold" jewelry online. I find it difficult to gauge gold without feeling the weight. Jewrl's catalog is quite extensive with plenty of alternatives to help make your piece perfect for each customer. When adding stones to your piece you can select genuine or simulated, 10k or 14k and white, yellow or rose gold.
I found ordering quite simple except that there seemed to be a bit of a glitch in the app. I was ordering genuine stones for all my pieces however, during checkout the order changed to simulated stones on several occasions of course needing me to go back a few times to make corrections. This was a little frustrating.
My 3 pendants were created in approximately 10 days, delivery shortly there after. I must admit, the pendants are stunning! They have a good weight to them and are beautifully detailed. Definitely a quality piece of jewellery I will be most proud to gift to my children. Jewrl is definitely now my first stop for quality jewellery!

Date of experience: October 3, 2021
Australia
1 review
0 helpful votes
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This company gave me an opal Cross for a friend's birthday and when I needed them to have a delivered on the specific dates they were able to help me out

Date of experience: September 20, 2021
Australia
1 review
0 helpful votes
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Excellent customer service
September 19, 2021

They have best design and great customer service. Recently i have been served by Saqib, he was great help.

Date of experience: September 18, 2021
Canada
3 reviews
0 helpful votes
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Address mix up
September 3, 2021

I ordered a lovely sterling engraved bracelet for a friend's baby. Unfortunately, a mix up in the address resulted in the order going awry and was lost. I complained to customer service and the company was very fast in responding. A refund or replacement was offered. I have chosen a replacement and am hopeful the bracelet will arrive where it was intended. The company has interesting and pretty products and I am happy to support this new store.

Date of experience: September 3, 2021
Canada
1 review
1 helpful vote
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Interlocking Russian Necklacerr
August 19, 2021

Originally bought 2 name necklace, but another grandchild came along. Phoned customer service and they walked me through the steps to send back the original and add a third charm. Clear and concise and it all worked out great.

Date of experience: August 19, 2021
Yemen
8 reviews
7 helpful votes
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الهدية المذهلة التي أحبتها أمي في عيد الميلاد ، كان رد فعلها وابتسامتها أفضل شيء حدث في عيد الميلاد هذا إلى حد بعيد. شكرًا لك على الشحن السريع ، الخاتم الجميل المصمم جيدًا ، المقاس المثالي ، التغليف الرائع ، بالإضافة إلى الملاحظة الداخلية ستجعل أي شخص تحبه وتهتم به أكثر سعادة في أي مناسبة! شكرا يا رفاق مرة أخرى أقدر ذلك حقا!

Date of experience: August 18, 2021
Ohio
1 review
1 helpful vote
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Grateful Customer
August 13, 2021

Our experience with Jewlr was beyond positive. I am so grateful we found this company. My son was looking for a special ring for a special someone that was leaving for a year on a mission trip. After looking through the mall and a few fine jewelry stores to no avail, he did a random google search for "sunflower" rings since she likes sunflowers and he thought there might be something. He found the perfect ring on Jewlr's website and not only was it perfect he had the ability to customize it. We paid express shipping and since it took him so long to find the perfect ring, even with express it would arrive a day late. I took a chance and emailed the company never expecting a reply. I did receive a reply and it was an extremely kind and personal assurance that they would do all they could do. The ring did arrive in time, and it exceeded our expectations. This company is a true gem! They have a lifetime, repeat customer in me. I HIGHLY recommend them and hope this little Jewelry company goes on to see immense success. They deserve it for the selection and quality of their jewelry and most of all, for the integrity, character and commitment to customer service that must be a core value. If you need the perfect gift for someone or to treat yourself, I can not think of a better company than Jewlr.

Date of experience: August 13, 2021
GB
1 review
0 helpful votes
Follow Tracy W.
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My husband bought a necklace I had always wanted with my name on does not look like my name and chain would only fit a child. So thin was not cheap costing £180 do not buy from them save your money.

Date of experience: August 1, 2021
India
1 review
1 helpful vote
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Siddharth was very patient and helped me decide. Very polite and pleasant. Collection is good. Hope delivery is good too

Date of experience: July 11, 2021
GB
1 review
3 helpful votes
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Customer service is god like
June 24, 2021

I recently purchased a ring for my better half through Jewlr and stupidly I messed up applying my new customer discount to my order, Ana A, one of the lovely assistants, sorted this discount out for me post order completion and I've never received such excellent and efficient customer service like it! Would recommend to anyone looking to find amazing jewellery at a reasonable price from wonderful and caring people! Put a smile on a retail sales assistants face, which is no easy feat.

Date of experience: June 24, 2021
Canada
1 review
21 helpful votes
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CRAP QUALITY - DO NOT BUY SCAM
July 7, 2021

I bought a Tungsten ring from them for my boyfriend and it cracked within 2 months. They sent me another one saying broken tungsten is a rare occurrence and they're durable. The new one broke again and cut my boyfriend's finger! They won't do anything about it since its past warranty - overall paid $100+ for quality that's $#*!ter and more expensive than Pandora, what a joke. GARBAGE quality, they probably purchase these from aliexpress and resell. DO NOT BUY!

Date of experience: June 7, 2021
New York
1 review
0 helpful votes
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Flimsy but cute
May 9, 2021

Review by Anonymous User I want to love this necklace so bad but can't. I bought this necklace to honor my grandmother who recently passed of whom, I am named after. The writing looks cute but that's the nicest thing I can say. After paying extra to change the length from 14 inches to 16 because 14 inches would fit like a choker and that wasn't the look I was going for I was disappointed to see that the 16 inch was pretty much a choker because it was uncomfortably tight around me neck. Now the name itself. The font is great however it is so thin and flimsy I could literally bend it. I'm scared it I turn my neck too fast it might snap in two. Again, I really wanted to like it. It's cute and it came a day earlier but I can't. I will have to return. Hopefully, it won't be a issue. I forgot to mention, I went to Claire's today and saw that they had zodiac name necklaces. Out of curiosity, I picked one up and bent it and it didn't! This silver, $27.99 necklace didn't even bend meanwhile, this $250 necklace bent instantly.

Date of experience: April 8, 2021
Florida
1 review
0 helpful votes
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Untrustworthy
May 6, 2021

I bought a mother's ring the diamond fell off 3x I was told I can return it for a refund. Well that's a lie they won't return it I already got 3 excuses why they won't. Don't waste your money your better off going somewhere else.

Date of experience: April 6, 2021
North Carolina
1 review
10 helpful votes
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If I could leave a 0 star review, I would. This is by far the cheapest and worst product I have ever purchased. I purchased a necklace for my anniversary and it broke on the first time it was worn. Nobody should ever waste their money on a product this cheap, especially when it is expensive to purchase. Zero quality. Now, they are charging me to return it. I have no idea why I would ever purchase from them again.

Date of experience: April 5, 2021
Canada
2 reviews
3 helpful votes
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Very happy with my purchase
March 19, 2021

I ordered the "Classic Separated 2-5 Stones Mother's Ring", choosing a sterling silver band with simulated stones. Rather than it just being the kids' stones, I decided to create a family ring. From left to right, we have Amethyst for me, Pink Tourmaline for the hubby, Garnet for our son and Sapphire for our daughter. I wasn't looking for anything overly fancy, just wanted a simple ring to represent us four.

Shipping was quick and I received my ring 1 week after ordering, even with a stat holiday and a snowstorm within that time frame. I will mention that I live within a few hours of Toronto Ontario, so that very well could have had a positive effect on the delivery.

When I initially ordered my ring I selected size 8. Unfortunately when it arrived it was much too big. I decided to purchase a ring sizing set at my local craft store to better determine the exact size I needed my ring to be. In all honesty, I wish I'd done that beforehand! I had to pay shipping both ways, to get it to Toronto and back, with the cost of the first resizing free. In total, that was an added $26. Again, my error, not the company's. I had my ring back within a week and now it fits beautifully.

I never had to contact customer service, as the company website makes it easy to find the information regarding resizing. It was as simple as clicking a link to request a resizing form, printing it and filling it out before sending it back with my ring.

My experience with this company was very easy, quick and hassle free from start to finish. The selection is decent and prices are very reasonable. I would gladly purchase from them again and I highly recommend them.

Date of experience: March 18, 2021
GB
1 review
0 helpful votes
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FALSE DELIVERY INFORMATION EVEN THO I PAID £9 FOR "EXPRESS" DELIVERY. NO PHONE CONTACT OR EMAIL WHAT SO EVER TO REPLY TO MY MESSAGES. NEEDED MY ITEM BEFORE MOTHERSDAY AND UPON CHECK OUT IT SAID IT WOULD ARRIVE AROUND 12TH MARCH. AND DONT EVEN USE COVID AS AN EXCUSE THEN WHY SAY 12TH MARCH? AND IF OTHER COMPANIES CAN DELIVER BESPOKE ITEMS WITHIN A WEEK THEN HOW COME JEWLR CANT? ABSOULTE STUPID COMPANY. WILL NEVER USE THIS AGAIN. THANKS FOR MAKING THIS MOTHERS DAY A DISASTER. THIS REVIEW WILL BE PUBLISHED EVERYWHERE.

Date of experience: March 13, 2021
Indiana
2 reviews
0 helpful votes
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3 stone birthstone ring
February 28, 2021

Everything was great. I ordered online. Received my ring on the delivery date I wanted. And the quality, and look of my ring is absolutely beautiful. I'm very happy with my order.

Date of experience: February 27, 2021
North Carolina
1 review
9 helpful votes
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Costume jewelry quality
March 29, 2021

They don't even deserve one star! Purchased the Celtic eternal love charm with birthstones for a friend who lost both parents to covid. Bought it as a keepsake for her with her parents birthstones. The picture on the website is NOTHING like what I got! It's awful. Looks like plastic. Aquamarine stone looks white. Worst quality. What a rip off! See the pictures below. Picture is worth a thousand words.

Date of experience: February 27, 2021
Florida
1 review
0 helpful votes
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Beautiful Mom/Grandmother Ring
February 25, 2021

My husband surprised me for my 65th Birthday. He knew I always wanted one. They quality of the ring is unbelievable. The genuine stones and diamonds are top notch. Thank you Jewler for top quality.

Date of experience: February 25, 2021
Canada
1 review
3 helpful votes
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I bought a necklace worth more than 300 for my daughter, but after wearing it for a month, I found that the necklace had quality problems. I returned the product. I found that the goods arrived at their company on February 8th, but I still did not receive their company's refund on February 16th, and I sent an e-mail inquiry for a few days, but there was no reply. Poor after-sales service, poor quality, will never buy again

Date of experience: February 16, 2021

From the business

Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.


jewlr.com
Founded in 2009
North York, Ontario, Canada
+100