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Jewlr Reviews Summary
Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.
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I've orderd two rings from this website and never disappointed with the service nor the quality of the rings. I love this site!
The was an awesome experience creating this beautiful ring. This was easy and fun. The ability to choose the gem one wants is also an awesome experience.
I have bought a ring and a necklace and thy both are absolutely gorgeous! Plus u get a free necklace with your order! I will be most likely be oredering more for mothers day and birthdays for my mom and grandmother!
Love JewlR! Beautiful, quality personalized pieces for excellent prices! Fast delivery and easy to navigate their site and design your own jewlery.
My new favorite online Jeweler! Great prices and a great user-friendly website. Win-win for anyone in the market for bling!:-)
I very much enjoyed making this family ring. I've always wanted a family ring and now I can't wait for it to arrive!
Very easy and maybe too easy us men who have spouses that like to make it easy for us to buy them nice things on your site. Very well put together and I commend you for it. Paying for it but all is good when it comes to keeping the wife happy. "Happy Wife, Happy Life"
My girlfriend and I ordered rings for each other the other day. Once we got the rings they were too big for the both of us, and we both ordered the correct size for each other based on the sizing chart they provide, but yet, they were too big. I had emailed customer service three times within five days period without a response back. My girlfriend ended up calling them after the third email was sent when no one had replied back. When she called customer service she was put through a line with the machine with her having to leave a voice mail instead of actually talking to any anyone. With that she left a very concerned voicemail for them to notice that there is a problem. The day after she left the voicemail I finally got a email back from an employee. I had asked her multiple questions about our rings, and she only replied with one answer from the email that I had sent to her. She was unable to answer my questions in one email forcing me to send more emails asking the other questions and yet she would reply with one of the questions answered. With that, both my girlfriend and I got frustrated. I would recommend anyone to look somewhere else, even if it cost more, because I would rather have quality service and pay more than deal with this again.
Clicked on web site and made the order, easy and efficient. Prices and sales are awesome. Really appreciate the free shipping, looking forward to the e mail updates.
I absolutely Love your company and this is the second time I have used your site and ordered from your company. I would more often if I had the money. I love the afordability and the customized selections you can't find anywhere else.
Very easy and convenient, very pleasant experience. I don't usually shop on line that is my daughters thing. So I am very surprised and happy with how well this went and how easy it was for me to find, personalize and purchase. I will definitely shop with you again.
Thank you. This ordering process is great! I look forward to using your service again...
I love this site, beautiful custom jewelry. This is my 2nd order in less than a year. If I had to think of one down fall of the site is the amount of time it takes to get your peice. BUT it is custom and right every time. My wife loved the 1st item I bought and I'm positive she will love this one too. Thanks again jewlr!
I ordered a ring for Valentine's Day with my sons names and birthstones. The engraving job just looks cheap and will probably wear off quickly. The ring is MUCH smaller and thinner than the picture. I paid several hundred dollars for a ring that looks like it came from Claires for $10. Won't order again.
Great. Easy to use. Customer service was great when they helped me correct my order when I made a mistake.
My daughter bought me a family ring with 5 stones for Christmas. The silver was so soft that in less than two weeks the ring was completely bent and disfigured and on the verge of cracking. I had to take it to another jewelers to get a whole new backing put on it so it could withstand the wear of daily wearing. When my daughter told them about it their response was, "oh sorry, you should have sent it back and we could have maybe done something." Why are they selling such low quality work to begin with? Very disappointed as this was such a special gift and maybe I could have checked with Jewlr first before the other jeweller did something but I didn't want to disappoint my daughter. They won't even compensate her for their original shoddy work.
So far what i see this site is really nice and great gift for your love ones i love it, i will be looking to shop more from this site in the near future. Thanks for an awesome site and gifts.
I got billed 3 times for the same order. The website kept saying the order was not placed, please go back and place it again. I have been charged 3 times for one ring.
Greetings Jenny, one of our customer care representatives, Theresa, left you a voicemail message regarding your issue. We have found a cancellation request and we completed the refund successfully. We are very concerned regarding the claim of multiple charges. We are unable to see the extra charges in our system and will like the opportunity to further investigate and offer a speedy resolution for you. Please contact us at 1-866-610-8482.
I ordered two rings from this place. Their sizing is off for starters. They charge you for resizing. They are a Canadian company & apparently their sizing is different. Secondly, the lab created stones look like cheap plastic from your local craft store. The engraving is nice but it's all way over priced for the end result. They're NOT about making the customer happy or standing behind their so called customer satisfaction. Their response to my claims is to charge me in order to make it right. Really?! FYI that is NOT standing behind the quality of the product!
So I'd say stay away and not get taken for $200+ from this company!
I just love being able to pick out just what I wanted! I picked out the Birth Stones and best of all it was so easy!
From the business
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mr. Wyatt L. We are very sorry you did not receive a response within an acceptable time. We were busier than expected because the new collection of Valentine customizable jewelry was extremely well received. Our Customer Care department works from 9:00 am to 5:30 pm, Monday to Friday. Your feedback is greatly appreciated.