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Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.
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I'm happy with the ordering process and free gift, my only small issue was I was sized as a (Y) UK, and the ring went from x1/2 to z. Hopefully the size is OK.
It was great options for not a bad price easy to figure out the layout was great and prices weren't super high. I enjoyed having the options for different designs colors and sizes were great. The little hints and information is all there I dont feel like i had to read between the lines.
The rings are beautiful and decently priced however the name engraving is not very legible and not sure it should even be a feature listed unless it could be improved.
My wife secretly emailed me her request and while she is sleeping... I ordered it! I love this because the ring she chose and designed is perfect! I want to honor her time spent designing this special ring and to show her how much I love, care and appreciate her.
I loved creating my own customized ring with my husband it was a very sentimental experience. It was for our 11 year wedding anniversary
Haven't received yet I'll review when it get here, thank you love the looks of the rings I ordered. Joe and Helen Donisi
I'm so excited to get my new necklace This is one step closer to our furture together. He loved the design I chose.
I just hope the ring is as good as website. Thank you. This is a gift for myself for my birthday with all my children's birth stones. I'm a softy when it comes to items connecting with my children. Love them to the moon
The website was easy to follow the instructions to design the jewelry. I enjoyed designing my own ring, which I included what was important to me.
Thank you.
Was looking for a promise ring for my girlfriend and I'm currently a college student so I can't give her the world quite yet... but the product I found here made me feel confident she's going to love it and treasure it!
I just discovered this website on Facebook by entering a contest..I never heard of your store or website before...lots of nice items at reasonable prices..
Site is easy to navigate, they have affordable pretty jewelry that you can personalize. I couldn't ask for more. I am very happy with my purchase.
OMG! I can't believe it. I'm so satisfied for what I've purchased today I bought my wife a bday gift I'm only looking for 1 necklace but instead I got 2 necklaces... Thank you so much she will be happy for this... 5 stars..
Had our rings made here. My partner's ring ring fell out. Having sent the ring back they said the ring was bent. How is that even possible. So I had my ring check at a jewellery shop and they found a flaw in the design. It's thin and the base making it weak and of poor quality. Further more the refund I got was not the full £204 but £50 less. Rip off company. Would not recommend to anyone.
Excellent and easy to use website. Have been looking for a name necklace like this for years, have now found it, thank you.
Good, very pleased with selection and prices of the rings. Only problem is that i was hoping that the rings would be delivered slightly quicker.
Unique products that other websites or stores don't offer. Let the artist in you reveal and create the perfect piece of jewelry. Choose the metal, stone color (primary as well as secondary), and the design you love. I found my perfect gift for That special someone- my darling sister.
I look forward to my new necklace. Love the charms. After I receive my delivery. If my daughter likes it, I will definitely be getting her one for her birthday!
Very easy to design my jewelry piece and then to check out. Will be using Jewlr again. Will recommend to all my friends.
I ordered a ring that looked beautiful. However the shank was extremely thin and has bent and broken only after wearing it for 3 weeks.
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.
We really take pride in delivering high-quality jewelry and we get very concerned when claims of extremely thin or broken/bent metal ae made. One of the most important steps in our production process is Quality Control. Each and every item undergoes a rigorous inspection by a team of experts. Please continue to communicate with Theresa (JewlrRep) to arrange an immediate inspection for your beautiful 3 Stone Crest Ring.