Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.
The ring I have just received is perfect. It is very well designed and the customisation detail is fantastic. For the price, quality and customer service Jewlr get 10/10. I wasn't sure what to expect as this was my first order, but I absolutely love my new jewellery. I 100% recommend this company!
I spent almost $200 on a custom ring for my mother for Christmas
Immediately upon opening the box I was in absolute shock at how cheap it looked and how the photos online looked much better than the actual product
The ring looks like it was bought from Walmart for $50
Because it was too close to Christmas for me to change gifts I gave it to her anyways
It's only January 26th and the ring is scratched up dull and the engraving is barely visible (though you could barely see it to begin with)
I expected much better quality for the price
I was way more impressed with the custom box than I was with the ring.
This necklace with my initials area perfect size for me. If you want a bigger circle get large. Nice chain all sterling silver very pleased. Will order again for sure!
I wish I could give it 10 stars I will be shopping here again I m so happy with my bracelet
Thank you once again
Sandy
I have ordered several times now and will continue to shop with Jewlr. The prices are awesome, the quality is great and when I did need something minor fixed, they were kind, compassionate and quick to help me out. Their selection is incredible and includes almost anything you can think of with personalization and/or birthstones too. Would recommend this company to everyone!
I was so excited to get my product. It showed a picture of the pendant next to a quarter and the pendant looked bigger than the quarter when in actuality it is the same size. The picture also made the stones inside the pendant quite noticeable and they are not at all. You can hardly see them at all. I was already planning my next purchase before this arrived, but won't be ordering anything else from Jewlr as you don't get what you expect.
The ring i purchases for my fiance was amazing. Unfortunately i had picked a rose gold accent which she did not care for. I contacted them to see about having the rose changed out for yellow gold and they were very accommodating. In the beginning i took a chance on a company i had never heard of, but i found their product to be so amazing. The ring was returned earlier than expected and my fiance is so incredibly in love with this ring. Thank you so much Jewlr. I will order from you again.
Had a few issues with ordering my husband's Ring. Not turning up on time for xmas. Getting lost in transit, so had to wait for another ring to be made. With all this going on, jewlr did keep me update through out and sorted the issue very well. Received the ring in time for my husbands 50th birthday. Thankyou Jewlr. The ring is beautiful.
It was my first time ordering from this site... Was kind of worried, but, order a 10k gold chain and pendant... I can honestly say that I'm more then pleased!
Service is really fast!
Kindly yours...
Its was exactly same in polishing as in the picture. Looks great. My girl friend she really liked it. Stones and engravings are looks good in quality and perfect
This company is easy to deal with, the product exceeded my expectation. Customer service A1. Fast shipping. And easy on the wallet. Will reccomend to family and friends. Will shop with them again! Jewlr did NOT disappoint.
I ordered a mother's ring for myself for Christmas. Great selection of styles and a very cool feature on the site that shows you what your ring will look like with your stones. I ordered on a Monday and had my ring in a week. I opened the book and just loved it! More beautiful then I even expected! Fit great, I used sizing guide on the website. Beautiful jewelry, fast service. Plus a pretty free gift and reasonable prices.
The necklace and free gift was everything i could expect you could not go wrong ordering from jewlr
Great experience. Quality item, speedy delivery and good customer service.
An exciting company with quality experience.
I purchased a gold family tree necklace for my wife with birthstones of our children. The piece of jewelry is absolutely beautiful. The gemstones (I purchased the synthetic) are beautiful. I would like to note that the company sells a cubic zirconia for April rather than diamond. I preferred this for cost but I'm sure others may wish to have the diamond. There is not an option to select this on the company's site though they provide options to choose either geologic or lab synthesized stones. I expect the company would make custom.
Quick turnaround (received items in under a week). Great customer service (speedy responses) Happy with products- looked as advertised. Will definitely order again from them.
I was a little skeptical at first just because it seemed too good to be true. But I saw the product and it was great and creative I'm definitely different from everything else I've seen. I actually received it about a week earlier than I was supposed to and the best part was that they called me and let me know exactly when it will be in my hands. The best part of the whole experience was how down to earth the representative that was helping me was her name is Phoenix.
I will absolutely be a customer for life of Jewlr. I commissioned Jewlr to make a mother's ring for my mom. Everything from the timeliness to excellent craftsmanship was phenomenal. My mom was speechless. She doesn't wear jewelry and has worn this ring everyday. The presentation included an embossed card and beautiful box. I feel like such a good daughter. Thank you!
Customer service was fabulous. Took care of all my questions and problems without fail. Would recommend them to all my friends.
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.