James Free Jewelers Reviews Summary
James Free Jewelers has a rating of 3.9 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with James Free Jewelers most frequently mention and customer service. James Free Jewelers ranks 9th among Engagement Rings sites.
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Even in the midst of a national crisis, the James Free team came through to help me with an "alternative" celebration of my 25th wedding anniversary... diamond earrings. Love them and love doing business with James Free Jewelers.
Such cute rings!
Awesome customer service. Very happy with my order. Thank you!
My earring was perfect and the customer service was too! Will be shopping here again.
Good customer service and fast delivery!
I have ordered earrings twice from James Free and will order again in the future. Customer service is great!
Great. Will shop again
Great customer service!
I purchased the ring on a weekend and received a call on Monday morning to confirm and discuss delivery options. I choose to pick up at the Kettering store and everything went smoothly. Absolutely fantastic customer service from start to finish.
Love shopping with James Free
Great people, great jewelry store!
Would order again
A great store Purchase was great. I was disappointed in the small box it was placed in. I have ordered four other evil eye bracelets in the past and they were all packed in a long rectangular box. The small square box wasn't ideal for the bracelet. I feel sure that I can get with the store later and exchange the box. Giving all to grandchildren as gifts so I would like all to be the same. Your store is always great.
Great SITE. Easy TO NAVIGATE.
Timely delivery and purchase was seamless
The customer service is amazing!
Love James Free!
Easy shopping and found exactly what I was looking for
I bought a Gucci ring for my daughter. The p rice was l ower t han i n other s tores. P lus, I t ook a dvantage of the discount b y February 1 4. D elivered q uickly a nd s ent a f ree3 - year w arranty a nd a thank- you letter. I strongly recommend it!
From the business
We specialize in helping loved ones celebrate joyful moments with unforgettable treasures.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members