James Free JewelersReviews 516

Bought this watch for my son as a birthday gift. It was what he wanted and this was the best price I found online. Great communication throughout the purchase and delivery process. I will shop here again.

Customer Service person, Abby, went out of her way to help me. I tried to order the ring online, and had problems with the system. Abby placed the order for me, and she was most helpful, patient, and great to work with. Thank you!

I was having trouble completing my purchase online so I called the company. I spoke with Molly. That was just the beginning! She stayed with me every step of the way, even including a personal thank you note with my pearls. Wow!

It was the watch that I was looking for, and the shipping was very quick. I would purchase from this company again.

We are very satisfied with Jackie. We will return. It's not easy to find customer service like this anymore.

I ordered the EF rainbow necklace. Beautiful necklace, great customer service from Abby. She was so nice and helpful. Shipping was fast and giftwrapping was beautiful. I will definitely order from James Free again.

Abby worked with the manufacturer to get the piece I was after and got it to my quickly! Many thanks.

I ordered some ear cuffs. Their price beat the competition. James Free shipped them to me free of charge. I had several questions so used the chat. Got everything worked out. Then when I placed my order, I immediately got a personal email about when it would ship out. I will definitely use them again and do not hesitate to recommend James Free!

Friendly, fabulous, attentive service over several phone calls!
Highly recommend and would purchase here again.

Excellent experience. Was a bit afraid to spend $$ over the Internet. Was so pleased to apply the 20% discount on a brand name item. Made me complete the purchase. Very quick and safe shipping. Thank you very much.

I made 2 purchases in a month, and both had upcharges when I picked up the items. I was told I had approved the charges. I did not forget extra charges for two times.

Mj did an excelent job helping me with a special gift for one of my dear friendsa for her 40th birthday

I had a great experience with James Free. My repairs were done very quickly and accurately. It is always a pleasure doing business with James Free.

Jackie was the first person to greet us at the door, she was wonderful and so very helpful and interested in what we were looking for.

My bff and I had a blast shopping eating and drinking at the Christmas show. We always look forward to this time of the year with James free. Very special. Bought too much from you this year:-)

Knowledgeable salesperson, and very helpful. I certainly would purchase from this store again. As much as I already knew about the product, there was more information I was provided that added to my body of knowledge.

Randy Ihle does a great job! Very polite and great service after the sale. Not much more to say. I don't need 100 words.

Awesome/////////////////////////////////////////////////////////A one service/////////////////////////////////////////

I usually know what I like in jewelry however I need to rely on a jeweler to ensure that I'm buying the quality I pay for. That's why I buy the bulk of my pieces at James Free.

I recently stopped in James Free in Montgomery for the first time after shopping a few other jewelry stores in the mall and I was pleasantly surprised. They offer a large selection of top quality jewelry and the staff is very helpful and knowledgeable. Ask for Maha. She is fantastic and can help you find or design exactly what you are looking for!