James Free Jewelers Reviews Summary
James Free Jewelers has a rating of 3.9 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with James Free Jewelers most frequently mention and customer service. James Free Jewelers ranks 9th among Engagement Rings sites.
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Excellent experience. Great price and delivery times during the holidays were great.
Great discount for something I've been wanting!
Easy experience with excellent customer service and delivery time.
Easy transaction. Item price was great due to their promo-- lowest offered. Quick response time and delivery.
Perfect customer service, delivery price and packaging and follow up.
Very professional, excellent customer experience
Terrific service! Immediate response time and making sure I'm happy. Will definitely use again!
I ordered a pair of Gucci earrings a couple weeks prior to Christmas. They were supposed to be here in 2 days. Unfortunately, JamesFree Jewelry had to reorder more inventory because they ran out. They did not convey this information to me. I called customer service and inquired as to where my earrings were when they did not arrive within 1 week. The rep explained to me what happened, offered to gift wrap them and gave me overnight shipping when the inventory was replenished to ensure they arrived by Christmas. Overall, that was excellent customer service and I would definitely order from this jeweler again in the future.
Very nice people assisting me with the sale!
Great experience and my daughter loves her ring!
Thank you
Thank you for the stellar service, my wife loved the bracelet and I will definitely be a repeat customer.
None
My wife was ecstatic about her Christmas gift! Thanks for everything!
Great service, thanks!
No comments!
I needed a particular John Hardy ring as a Christmas gift. I was pleased to find it in the size I needed and also at a discounted special price. I was concerned about receiving it in time and talked to someone at James Free and was reassured that they would ship it special overnight delivery if it looked like I wouldn't get it in time for Christmas. They were true to their word and I received it in time. I will not hesitate to deal with them in the future. Thank you for your great service!
Great customer service. Thank you Abby! You're a rock star!
I will purchase again!
Found the best price and very attentive and accommodating customer service. They extended use of an online coupon for an specific situation and special ordered earrings for me when I was looking for pearls of a specific hue.
I recommend calling them for exceptional service. Thank you!
GREAT!
From the business
We specialize in helping loved ones celebrate joyful moments with unforgettable treasures.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members