On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
imprint.com Reviews Summary
imprint.com has a rating of 4.1 stars from 2,183 reviews, indicating that most customers are generally satisfied with their purchases. imprint.com ranks 4th among Printing sites.
Instant Feedback
We monitor reviews for authenticity
I had a positive experience.
Overall experience was good and prices were very reasonable in comparison to competition. Only suggestion I would have is allow your customers to save their selections in a cart. When customizing an order it is common for customers to want to show others, review, etc. and with no ability to save an order before placing it you can not keep your customized selections for any time period.
So so so happy with how my design came out. I uploaded my own artwork and couldn't have been happier!
Ordered and received quickly.
Reasonably easy ordering process. Could do with some more explanation of some of the terms and processes.
STAY AWAY. AWFUL... AWFUL! We ordered company mugs. Not only were the staff rude and insincere about their mistake on the overprint which was shown on every mug they called it a visual imperfection that they were not accountable for also the packing was so flimsy that 30% of our order arrived broken. They offered a 5% refund. INSULTING. I basically have to throw these in the garbage which is like throwing away money. STAY AWAY. AWFUL AWFUL AWFUL.
The color was not what we were hoping for. There were many road bump along the way. Will likely not use this company again.
This was the easiest site to navigate through I've encountered thus far. They contact you to make sure what you've asked for is what you actually want. Kudos to IMPRINT! Will definitely order again
Very happy with the end result. Truly exceeded my expectations.
Good prices and good products
Easy, great prices and quality.
Fast and easy! Great customization options and very fast shipping!
Relative simple to create the button, but had to careful bc one cannot "save" a work in process.
Easy to use
Everything looks good, easy to order. Pleased with purchase.
Not only were the shirts late, promised on time for a ceremony, but actually arrived three days after the event. The shirts weren't even screen printed for $184 in set up fees - they were DECALS! They would not return my rush fees without a long, sometimes heated exchange where I got only a percentage returned. Then I was told to take pictures of the shirts and submit them for review for quality. Really? Expecting screen printing on time, and I got decals three days late! Bad business, bad customer service, bad product. I will not use Imprint again!
Great.
I asked for a shipping discount and they provided.
Signs arrived on time.
The quality of the yard signs was not great. They had Been cut wrong, so one of the signs does not look correct. I'm not sure if it was a machine error or human error but, unfortunately, it looks half-done.
We readily found the color and style of shirts and jackets that we wanted to purchase.
We had a little problem with finding the color we needed in one of the styles so we called
And received help.
We ordered glow-in-the-dark wristbands. The wristbands came on time and were well printed; however, they do not glow in the dark. We contacted customer service who said we needed to leave them in the sun for a few hours and check again. We left them directly in the sun for an entire day but they still don't glow in the dark. Since it was a night-time event we ordered the bands for, this was very disappointing.
I placed my order on a Monday with rush production and 1 day shipping, on Tuesday I recieved a confusing email regarding a logo that was outside of the artwork. I requested no proof and to print as was. I then called 3 times and confirmed to start production. I was guaranteed my order would arrive by Friday. On Thursday I recieved a proof to rebiew! I chatted and waited for a call to say they could deliver ny Friday for an addition 100.00 after already paying 293.00 in rush fees. I had no choice, nut then they call back 20 minutes later and say the machine broke and they didn't know when the order could be complete. After 5 minutes they said it could be delivered Saturday. Now to make it up to my customer I returned the rush fees and I'm personally driving and putting out her campaign signs around town. All in all I lost 393.00 on this job and I had to turn down another 200.00 job out of town to make things right. I will never use or recommend this company again.
From the business
We're an internet company that specializes in customizing promotional products. Whether you're looking to custom order a single t-shirt or 1000 water bottles, here at imprint.com we can handle any size order. There's no order too big or small.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members